# Zoox safety record 10 incident(s) on file for Zoox, rolled up across its models and deployments (operated or manufactured). Retracted claims are excluded from this count but remain reachable at their own canonical URLs. [Back to Zoox](/companies/zoox.md) ## Incidents (10) - [NHTSA grants first Automated Vehicle Exemption to Zoox](/incidents/regulatory-action-2026-06-03-zoox.md) (2026-06-03): Regulatory action · severity: minor · NHTSA · other - [Zoox robotaxi struck an opening car door in San Francisco, injuring a street ambassador](/incidents/zoox-sf-door-collision-2026-01-17.md) (2026-01-17): Injury · severity: moderate · SFPD / California DMV · investigation - [Zoox recalls 332 self-driving vehicles due to software issue](/incidents/recall-2026-01-15-zoox.md) (2026-01-15): Recall · severity: moderate · NHTSA · recall ordered - [Zoox recalled 332 robotaxis over unnecessary lane-crossings near intersections](/incidents/zoox-lane-crossing-recall-2025-12.md) (2025-12-23): Recall · severity: minor · NHTSA · recall ordered - [Zoox recalls 270 ADS vehicles (NHTSA 25E-037) over moving near undetected pedestrians](/incidents/nhtsa-zoox-pedestrian-detection-recall-2025.md) (2025-05-22): Recall · severity: serious · NHTSA · recall ordered - [ADS Software Error May Cause Crash](/incidents/nhtsa-zoox-recall-25e029000.md) (2025-04-25): Recall · NHTSA - [Zoox recalled ~270 robotaxis after a Las Vegas collision with a passenger car](/incidents/zoox-las-vegas-collision-recall-2025-04-08.md) (2025-04-08): Recall · severity: minor · NHTSA · recall ordered - [Zoox recalls 258 ADS vehicles (NHTSA 25E-019) over unexpected braking near cyclists/motorcyclists](/incidents/nhtsa-zoox-unexpected-braking-recall-2025.md) (2025-03-14): Recall · severity: moderate · NHTSA · recall ordered - [ADS Software May Cause Unexpected Hard Braking](/incidents/nhtsa-zoox-recall-25e019000.md) (2025-03-14): Recall · NHTSA - [Zoox robotaxi involved in vehicle collision during Las Vegas testing (Jun 2024)](/incidents/zoox-las-vegas-vehicle-collision-2024-06.md) (2024-06-01): Collision ## Exposure DEPLOY does not have exposure data (deployment-hours, miles driven, or rides given) on file for Zoox's 3 recorded deployment(s). No incident count above can be turned into a defensible rate without it. NHTSA's SGO dataset itself does not publish exposure denominators; there is no standardized, regulator-verified nationwide source for AV fleet mileage or ride counts today. ## A note on NHTSA's crash-reporting data Many of the incidents below are drawn from NHTSA's Standing General Order (SGO) 2021-01 crash-reporting program, which requires manufacturers and operators of automated driving systems (ADS) and advanced driver-assistance systems (ADAS) to report qualifying crashes. It is the only nationwide, cross-operator crash dataset that exists for this industry, and it is also, by NHTSA's own design and Consumer Reports' public assessment, an imperfect one. Reporting companies may redact narrative fields as confidential business information (CBI). In practice this means narrative completeness is uneven across manufacturers in the underlying dataset: some incident reports read as full prose descriptions of what happened, others are replaced with boilerplate redacted text. This is a property of the source data, not of DEPLOY's editorial process; DEPLOY publishes what the filing discloses and states plainly when a fuller account is not publicly available. The SGO dataset also does not publish exposure denominators (miles driven, hours operated, rides given) alongside crash counts, so a raw incident count cannot be turned into a rate without an independently sourced denominator. See "Exposure" below for what DEPLOY does and does not have on file for this company. - [NHTSA: Standing General Order on Crash Reporting](https://www.nhtsa.gov/laws-regulations/standing-general-order-crash-reporting) - [Consumer Reports: comments to NHTSA on incident reporting for ADS and Level 2 ADAS](https://advocacy.consumerreports.org/research/consumer-reports-comments-to-nhtsa-on-incident-reporting-for-automated-driving-systems-and-level-2-adas/) - [Consumer Reports: statement on crash-reporting underreporting](https://advocacy.consumerreports.org/press_release/transportation-department-keeps-in-place-vital-car-crash-reporting-program-but-misses-chance-to-address-underreporting-consumer-reports-statement/) ## Common questions **What is Zoox's safety record?** DEPLOY has 10 incidents on file for Zoox, drawn from NHTSA's Standing General Order crash-reporting program and press coverage. Each incident below is individually sourced and dated; see the incident list for details. **Is Zoox safer than a human driver?** DEPLOY does not have exposure data (miles driven or hours operated) on file for Zoox, so no per-mile or per-hour safety rate can be computed from this registry today. This is a documented industry-wide data gap, not unique to DEPLOY: NHTSA's own SGO dataset does not publish exposure denominators alongside crash counts. Any rate comparison you see elsewhere may rely on a company's self-published mileage figures, which are not independently audited. **Does DEPLOY redact or omit crash details for Zoox?** No. DEPLOY does not redact incident narratives. Where a source narrative is itself incomplete (for example, a NHTSA SGO filing redacted as confidential business information), DEPLOY states that plainly rather than filling the gap. See "A note on NHTSA's crash-reporting data" below. _API: GET /v1/safety/companies/6ab92a95-6f4e-4493-a771-ae645c7969c6/profile (bearer-gated) · canonical URL: /companies/zoox/safety-record_