# Servi at 51+ Chili's locations, 8 US states: deployment

Canonical ID: `376d8494-f63a-4a67-9250-de68c4ad46cb`

Chili's expanded [Bear Robotics](/companies/bear-robotics.md) [Servi](/models/bear-robotics-servi.md) robot ("Rita") to 51 additional restaurants across 8 US states. 82% of guests felt their experience was better because of the robot. Up from initial 10-store pilot.

**Trust tier:** Catalog entry · 1 source · not yet field-verified

_Last updated: 2026-08-14_

- **Slug:** bear-servi-chilis-51-locations-usa
- **Status:** operational
- **Model:** [Servi](/models/bear-robotics-servi.md) (id: `1f08f439-3d11-44c7-8b60-e3f7ffd1b424`)
- **Category:** [Food service](/food-service)
- **Company:** [Bear Robotics](/companies/bear-robotics.md) (id: `4f8b91eb-125f-4bd9-851c-7f0acf849e0d`)
- **Location:** [51+ Chili's locations, 8 US states](/locations/chilis-51-locations-usa.md) (id: `7cad4daf-70be-48cd-a5d5-7053d8142700`)
- **First seen:** 2022-10-01T00:00:00.000Z

## Verification log (0, append-only)

_No verifications recorded._

## Sources (1)

1. https://www.restaurantdive.com/news/chilis-will-bring-restaurant-robot-to-51-more-stores/622183/

## Common questions

### What is the Servi deployment at 51+ Chili's locations, 8 US states?

Servi, built by Bear Robotics, is recorded as a deployment at 51+ Chili's locations, 8 US states on the DEPLOY registry. Bear Robotics operates the deployment directly.

### Who operates Servi at 51+ Chili's locations, 8 US states?

Bear Robotics, the manufacturer of Servi, operates this deployment directly. This is a maker-deploys-its-own-product arrangement rather than a customer pilot.

### When did the Servi deployment at 51+ Chili's locations, 8 US states go live?

The deployment is recorded as starting October 1, 2022 on the DEPLOY registry. Earlier activity may exist but is not yet sourced.

### Have there been incidents at the Servi deployment at 51+ Chili's locations, 8 US states?

No active incidents affecting this deployment are recorded on the DEPLOY registry. Absence of recorded incidents is not a guarantee no incident occurred; DEPLOY records only sourced incidents and suppresses retracted ones.


_API: GET /v1/robots/376d8494-f63a-4a67-9250-de68c4ad46cb · feeds: GET /v1/feeds?deploymentId=376d8494-f63a-4a67-9250-de68c4ad46cb · canonical URL: /deployments/bear-servi-chilis-51-locations-usa_