# Reflex at GXO Fortune 100 Retailer Omni-Channel Fulfillment (US) — deployment

Canonical ID: `1a0e01d0-525e-4c66-a4ef-5ccd637f75c4`

GXO's second Robots-as-a-Service humanoid agreement, announced September 18, 2024. Reflex Robotics' wheeled mobile manipulator deployed into a live omni-channel fulfillment operation for a Fortune 100 retailer through GXO's operational incubator program. Per April 2025 reporting, the Reflex unit transports empty corrugated boxes from a Locus Robotics unit at a sports apparel customer site. Out-of-the-box solution reaching operational capability within 60 minutes, beginning teleoperated and ramping toward autonomy by learning from human demonstrations.

## Key facts

- **Significance:** GXO's second humanoid RaaS (after Agility Digit June 2024)
- **Arms:** Dual (25 lb per arm, 50 lb combined)
- **Spine:** Adjustable, floor to high shelf
- **Base footprint:** Sub-2ft x 2ft wheeled base
- **Battery:** 16+ hour
- **Gripper:** Swappable three-finger with suction
- **Teleoperation range:** Up to 3,000 miles via Wi-Fi
- **Program path:** Deployed via GXO operational incubator program; human-in-the-loop currently
- **Customer site task (April 2025):** Transports empty corrugated boxes from a Locus Robotics unit at a sports apparel customer site
- **Reflex CEO:** Ritesh Ragavender

**Trust tier:** Catalog entry · 4 sources · not yet field-verified

_Last updated: 2026-05-28_

- **Slug:** reflex-gxo-fulfillment
- **Status:** active
- **Model:** [Reflex](/models/reflex-robot.md) — id `8df91110-4895-478e-a3eb-c95a709244e5`
- **Company:** [Reflex Robotics](/companies/reflex-robotics.md) — id `d1186236-4b73-4ab0-a83f-24eb5bb3dcf7`
- **Location:** [GXO Fortune 100 Retailer Omni-Channel Fulfillment (US)](/locations/gxo-fortune-100-retailer-us.md) — id `b45b8936-c495-4557-8219-8fe1b1b53052`
- **Operator:** [GXO Logistics](/companies/gxo.md) — id `748c9dbe-9345-4a78-946a-711d77d5b95d`
- **First seen:** 2024-09-18T00:00:00.000Z

## Verification log (0, append-only)

_No verifications recorded._

## Sources (4)

1. **GXO Logistics — Reflex Robotics partnership announcement (Sept 18, 2024)** · https://www.gxo.com/news_article/gxo-partners-with-reflex-robotics-to-deploy-new-warehouse-automation/
2. **DC Velocity — GXO + Reflex Robotics coverage** · https://www.dcvelocity.com/
3. **Interesting Engineering — April 2025 task detail (Locus pairing, sports apparel customer)** · https://interestingengineering.com/
4. **The Robot Report — Reflex Robotics pilot coverage** · https://www.therobotreport.com/

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