# Pepper at London: deployment

Canonical ID: `29386e11-43ac-4ad5-bc47-c74673d41541`

[Pepper](/models/softbank-pepper.md) launched in the UK in 2016, used as a receptionist at offices including Brainlabs in [London](/locations/london.md). Also gave evidence to the UK Parliament Education Committee in October 2018.

## Key facts

- **Operator:** SoftBank Robotics

**Trust tier:** Catalog entry · 1 source · not yet field-verified

_Last updated: 2026-08-09_

- **Slug:** softbank-pepper-london-uk
- **Status:** ended
- **Model:** [Pepper](/models/softbank-pepper.md) (id: `e9fa1266-5049-4c34-b5c3-24eefb74241d`)
- **Category:** [Humanoids](/humanoids)
- **Company:** [SoftBank Robotics (Pepper)](/companies/pepper-robot.md) (id: `1718d23f-35ab-44d0-977d-130f0a940558`)
- **Location:** [London](/locations/united-kingdom/london.md) (id: `363e14fa-cccb-4135-8b7d-c9fd4062d85f`)
- **Operator:** [SoftBank Robotics (Pepper)](/companies/pepper-robot.md) (id: `1718d23f-35ab-44d0-977d-130f0a940558`)
- **First seen:** 2016-01-01T00:00:00.000Z

## Verification log (0, append-only)

_No verifications recorded._

## Sources (1)

1. https://en.wikipedia.org/wiki/Pepper_(robot) · 2025-06-02T00:00:00.000Z

## Verified answers

- [Which humanoid robots can you actually buy in 2026?](/which-humanoid-robots-can-you-actually-buy.md)

## Common questions

### What is the Pepper deployment at London?

Pepper, built by SoftBank Robotics (Pepper), is recorded as a deployment at London on the DEPLOY registry. SoftBank Robotics (Pepper) operates the deployment directly.

### Who operates Pepper at London?

SoftBank Robotics (Pepper), the manufacturer of Pepper, operates this deployment directly. This is a maker-deploys-its-own-product arrangement rather than a customer pilot.

### When did the Pepper deployment at London go live?

The deployment is recorded as starting January 1, 2016 on the DEPLOY registry. Earlier activity may exist but is not yet sourced.

### Is the Pepper deployment at London still active?

As of the most recent verification on the DEPLOY registry, this deployment is no longer operating at this location.

### Have there been incidents at the Pepper deployment at London?

No active incidents affecting this deployment are recorded on the DEPLOY registry. Absence of recorded incidents is not a guarantee no incident occurred; DEPLOY records only sourced incidents and suppresses retracted ones.


_API: GET /v1/robots/29386e11-43ac-4ad5-bc47-c74673d41541 · feeds: GET /v1/feeds?deploymentId=29386e11-43ac-4ad5-bc47-c74673d41541 · canonical URL: /deployments/softbank-pepper-london-uk_