# Zoox Robotaxi at San Francisco — deployment

Canonical ID: `288044af-7d0f-481c-9d2d-c1a0730eb360`

Operator: Zoox (Amazon). Zoox operates FREE public demonstration robotaxi rides in parts of San Francisco (starting in the SoMa neighborhood, where Zoox has an operations center) using its purpose-built robotaxi. IMPORTANT STATUS: free demonstration service, NOT paid commercial — needs further federal approval; paid commercial planned for 2026. SF is the site of the January 17, 2026 incident in which a Zoox robotaxi struck a suddenly-opened parked-car door, injuring a street ambassador, prompting an SFPD investigation and California DMV review.

## Key facts

- **Service type:** FREE public demonstration rides (not yet paid commercial)
- **Area:** SoMa (Zoox operations center) and parts of SF
- **Paid commercial:** Planned 2026 (pending federal approval)

## Incidents on record (1)

- [Zoox robotaxi struck an opening car door in San Francisco, injuring a street ambassador](/incidents/zoox-sf-door-collision-2026-01-17.md) — 2026-01-17 · Injury

_Direct incidents recorded against this deployment. Retracted incidents excluded from this view but reachable at their canonical URLs._

**Trust tier:** Catalog entry · 2 sources · not yet field-verified

_Last updated: 2026-05-26_

- **Slug:** zoox-robotaxi-san-francisco
- **Status:** active
- **Model:** [Zoox Robotaxi](/models/zoox-robotaxi.md) — id `e94a4a69-6197-45c9-bf9a-1cb637f307bd`
- **Company:** [Zoox](/companies/zoox.md) — id `6ab92a95-6f4e-4493-a771-ae645c7969c6`
- **Location:** [San Francisco](/locations/san-francisco.md) — id `0d5aa2e8-c47a-41e2-b0b9-ccfbf395e193`
- **First seen:** 2024-11-01T00:00:00.000Z

## Verification log (0, append-only)

_No verifications recorded._

## Sources (2)

1. **Zoox demo rides starting in SoMa, San Francisco** · https://techcrunch.com/2024/10/30/zoox-custom-robotaxis-are-finally-coming-to-san-francisco-and-las-vegas · 2024-10-30
2. **Zoox provides free public rides in parts of SF and Las Vegas** · https://techcrunch.com/2025/12/23/zoox-issues-software-recall-over-lane-crossings/ · 2025-12-23

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