_Incident · Malfunction_

# Apollo Go robotaxis in Wuhan stranded passengers in service-wide malfunction

Canonical ID: `3cd8fee5-dedb-41df-84d9-355ba710a715`

- **Occurred:** 2026-03-31
- **Kind:** `malfunction`
- **Status (derived):** active
- **Deployment:** [Apollo RT6 at Wuhan](/deployments/apollo-rt6-wuhan.md) — id `83760238-bea0-4248-a420-c6147e7ac8b4`
- **Model:** [Apollo RT6](/models/apollo-rt6.md) — id `29ce99f0-cb31-489e-a802-d0beb09138ab`
- **Company:** [Baidu](/companies/baidu.md) — id `fdcac873-0717-44c1-af7b-90b2648fb567`

On the evening of March 31, 2026, multiple users in Hubei Province reported that Apollo Go's robotaxi service in Wuhan had collectively malfunctioned, with passengers reportedly stranded in vehicles on elevated highways and main roads. Apollo Go customer service stated the abnormal vehicle driving behavior was caused by network issues. The incident affected the company's largest and flagship deployment.

## Sources (1)

1. **Wuhan Apollo Go service-wide malfunction Mar 31 2026, passengers stranded, attributed to network issues** · https://baike.baidu.com/en/item/Apollo%20Go/1462954 · 2026-03-31

## Response (1)

> **Apollo Go (Baidu)** · operator · 2026-03-31
> Apollo Go customer service stated that the abnormal vehicle driving system behavior was caused by network issues.


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