_Incident · Regulatory action_

# Pennsylvania AG sues Digital Dream Labs for failing to fulfill 14,000 prepaid robot orders

Canonical ID: `7ef9c05c-0760-4551-88a4-b5eb9b65e6ec`

- **Occurred:** 2024-09-17
- **Kind:** `regulatory_action`
- **Status (derived):** active
- **Company:** [Digital Dream Labs](/companies/digital-dream-labs.md) (id: `326e4464-71f0-47a0-a551-b84c0fef97d8`)

The Pennsylvania Office of the Attorney General filed a lawsuit against [Digital Dream Labs](/companies/digital-dream-labs.md) for widespread failures to fulfill orders, issue refunds, or respond to consumer requests. The company failed to deliver most of 14,000 prepaid orders for Vector 2.0, Cozmo 2.0, and Butter Robot placed between November 2020 and January 2024, totaling over $4 million in sales. Customers paid between $147 and $655 per robot. The lawsuit seeks restitution, civil penalties, and a prohibition on accepting prepayment for products in Pennsylvania.

## Sources (1)

1. **CBS News Pittsburgh** · https://www.cbsnews.com/pittsburgh/news/pa-attorney-general-lawsuit-digital-dream-labs/ · 2024-09-17

## Status history

- **active** · 2026-08-16 · agent:recon

## Common questions

### What happened in Pennsylvania AG sues Digital Dream Labs for failing to fulfill 14,000 prepaid robot orders?

The Pennsylvania Office of the Attorney General filed a lawsuit against Digital Dream Labs for widespread failures to fulfill orders, issue refunds, or respond to consumer requests. The company failed to deliver most of 14,000 prepaid orders for Vector 2.0, Cozmo 2.0, and Butter Robot placed between November 2020 and January 2024, totaling over $4 million in sales. Customers paid between $147 and $655 per robot. The lawsuit seeks restitution, civil penalties, and a prohibition on accepting prepayment for products in Pennsylvania.

### When did this incident occur?

The incident is recorded as occurring on September 17, 2024 on the DEPLOY registry. The date reflects the underlying real-world event, not the registry record's creation date.

### Who was involved in Pennsylvania AG sues Digital Dream Labs for failing to fulfill 14,000 prepaid robot orders?

The incident is recorded as involving Digital Dream Labs on the DEPLOY registry. No specific robot model is linked to this incident in the registry.

### Has anyone responded to Pennsylvania AG sues Digital Dream Labs for failing to fulfill 14,000 prepaid robot orders?

No responses to this incident are recorded on the DEPLOY registry. Operators, manufacturers, or affected parties can submit responses to the editorial team; absence is not a guarantee no response was issued.

### What is the current status of Pennsylvania AG sues Digital Dream Labs for failing to fulfill 14,000 prepaid robot orders?

This incident is an active record on the DEPLOY registry; no retraction or correction has been issued.


_API: GET /v1/incidents/7ef9c05c-0760-4551-88a4-b5eb9b65e6ec · sources: /v1/incidents/7ef9c05c-0760-4551-88a4-b5eb9b65e6ec/sources · responses: /v1/incidents/7ef9c05c-0760-4551-88a4-b5eb9b65e6ec/responses · status: /v1/incidents/7ef9c05c-0760-4551-88a4-b5eb9b65e6ec/status · canonical URL: /incidents/digital-dream-labs-pa-ag-lawsuit-2024-09_