_Incident · Recall_

# Intuitive Surgical recalls 144 da Vinci 5 systems over surgeon console motor connector failure

Canonical ID: `624582b8-cfa2-46dd-8c01-01b623905a93`

- **Occurred:** 2024-08-21
- **Kind:** `recall`
- **Status (derived):** active
- **Model:** [da Vinci (and Ion)](/models/intuitive-da-vinci.md) (id: `45105ba4-1c1f-4121-9ad4-bb912db1dcfc`)
- **Company:** [Intuitive Surgical](/companies/intuitive-surgical.md)
- **Category:** [Surgical robots](/surgical)

FDA Class 2 recall Z-0964-2026 (firm-initiated Aug 21 2024; posted Dec 19 2025): Error 23062 due to partially damaged or failed surgeon console column motor connector. Causes ergonomics to lock — viewer, headrest, armrest, and pedal tray position cannot be adjusted until da Vinci is restarted. May lead to delay, aborted, or alternate procedure. FDA-determined cause: Device Design. 144 units in commerce across 30+ US states. Remedy: motor module sub-assembly replacement.

## Sources (1)

1. **FDA (Class 2 Recall Z-0964-2026)** · https://www.accessdata.fda.gov/scripts/cdrh/cfdocs/cfres/res.cfm?id=217489

## Common questions

### What happened in Intuitive Surgical recalls 144 da Vinci 5 systems over surgeon console motor connector failure?

FDA Class 2 recall Z-0964-2026 (firm-initiated Aug 21 2024; posted Dec 19 2025): Error 23062 due to partially damaged or failed surgeon console column motor connector. Causes ergonomics to lock — viewer, headrest, armrest, and pedal tray position cannot be adjusted until da Vinci is restarted. May lead to delay, aborted, or alternate procedure. FDA-determined cause: Device Design. 144 units in commerce across 30+ US states. Remedy: motor module sub-assembly replacement.

### When did this incident occur?

The incident is recorded as occurring on August 21, 2024 on the DEPLOY registry. The date reflects the underlying real-world event, not the registry record's creation date.

### What robot was involved in Intuitive Surgical recalls 144 da Vinci 5 systems over surgeon console motor connector failure?

da Vinci (and Ion) is the recorded robot involved in this incident.

### Has anyone responded to Intuitive Surgical recalls 144 da Vinci 5 systems over surgeon console motor connector failure?

No responses to this incident are recorded on the DEPLOY registry. Operators, manufacturers, or affected parties can submit responses to the editorial team; absence is not a guarantee no response was issued.

### What is the current status of Intuitive Surgical recalls 144 da Vinci 5 systems over surgeon console motor connector failure?

This incident is an active record on the DEPLOY registry; no retraction or correction has been issued.


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