_Incident · Collision_

# Parent says Starship robot knocked her two-year-old in Milton Keynes shopping centre; Starship investigates

Canonical ID: `0b2fa249-8eda-4e14-9eef-111b36be5073`

- **Occurred:** 2022-04-01
- **Kind:** `collision`
- **Status (derived):** active
- **Model:** [Starship Bot](/models/starship-bot.md) (id: `7d0a26f0-7eb2-4e9c-b713-1caebc6a5484`)
- **Company:** [Starship Technologies](/companies/starship.md)
- **Category:** [Sidewalk delivery](/sidewalk-delivery)

A parent posted on Nextdoor that a [Starship delivery robot](/models/starship-bot.md) knocked her two-year-old son at the Brunel shopping centre in Bletchley, [Milton Keynes](/locations/milton-keynes.md), and "never stopped and continued his journey"; she said he was not injured but was scared (The Grocer). The exact date was not reported; the report is from April 2022. Starship said it was investigating; the parent said she refused a £5 discount offered by Starship. [Co-op](/companies/co-op.md), one of the retailers Starship delivers for, said it was awaiting Starship's findings.

## Sources (1)

1. **Robot grocery delivery company Starship investigating toddler 'hit and push' incident** · https://www.thegrocer.co.uk/technology-and-supply-chain/robot-grocery-delivery-company-starship-investigating-toddler-hit-and-push-incident/666529.article · 2022-04-12

## Response (1)

> **Starship Technologies** · operator · 2022-04-12
> Starship said it takes "an incident like this seriously and we're investigating."


## Common questions

### What happened in Parent says Starship robot knocked her two-year-old in Milton Keynes shopping centre; Starship investigates?

A parent posted on Nextdoor that a [Starship delivery robot](/models/starship-bot.md) knocked her two-year-old son at the Brunel shopping centre in Bletchley, [Milton Keynes](/locations/milton-keynes.md), and "never stopped and continued his journey"; she said he was not injured but was scared (The Grocer). The exact date was not reported; the report is from April 2022. Starship said it was investigating; the parent said she refused a £5 discount offered by Starship. [Co-op](/companies/co-op.md), one of the retailers Starship delivers for, said it was awaiting Starship's findings.

### When did this incident occur?

The incident is recorded as occurring on April 1, 2022 on the DEPLOY registry. The date reflects the underlying real-world event, not the registry record's creation date.

### What robot was involved in Parent says Starship robot knocked her two-year-old in Milton Keynes shopping centre; Starship investigates?

[Starship Bot](/models/starship-bot.md) is the recorded robot involved in this incident.

### Has anyone responded to Parent says Starship robot knocked her two-year-old in Milton Keynes shopping centre; Starship investigates?

1 response is recorded on the DEPLOY registry, from [Starship Technologies](/companies/starship.md). Each response is append-only with structured provenance.

### What is the current status of Parent says Starship robot knocked her two-year-old in Milton Keynes shopping centre; Starship investigates?

This incident is an active record on the DEPLOY registry; no retraction or correction has been issued.


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