_Incident · Other_

# University of Pittsburgh pauses Starship robots after wheelchair user says one blocked her on Forbes Avenue

Canonical ID: `b0d54692-1989-4dbb-bda2-fc3afb203227`

- **Occurred:** 2019-10-21
- **Kind:** `other`
- **Status (derived):** active
- **Model:** [Starship Bot](/models/starship-bot.md) (id: `7d0a26f0-7eb2-4e9c-b713-1caebc6a5484`)
- **Company:** [Starship Technologies](/companies/starship.md)
- **Category:** [Sidewalk delivery](/sidewalk-delivery)

On 21 October 2019 Pitt doctoral student Emily Ackerman, a wheelchair user, said a [Starship delivery robot](/models/starship-bot.md) blocked the only accessible entrance to the sidewalk, leaving her trapped on Forbes Avenue as traffic approached (her account). Outcome: the University of [Pittsburgh](/locations/pittsburgh-pa.md) asked Starship to pause testing to review the technology. Starship reviewed footage and disputed that she was impeded from getting on the sidewalk, but said it had updated its mapping at that intersection.

## Sources (1)

1. **Food Delivery Robots Pulled From Pitt Campus After Backlash About Mobility** · https://www.wesanews.org/post/food-delivery-robots-pulled-pitt-campus-after-backlash-about-mobility · 2019-10-22

## Response (1)

> **Starship Technologies** · operator · 2019-10-22
> "We take matters like this very seriously and have made an update to the mapping at that particular intersection." Starship said its footage review did not show she was prevented from accessing the sidewalk.


## Common questions

### What happened in University of Pittsburgh pauses Starship robots after wheelchair user says one blocked her on Forbes Avenue?

On 21 October 2019 Pitt doctoral student Emily Ackerman, a wheelchair user, said a [Starship delivery robot](/models/starship-bot.md) blocked the only accessible entrance to the sidewalk, leaving her trapped on Forbes Avenue as traffic approached (her account). Outcome: the University of [Pittsburgh](/locations/pittsburgh-pa.md) asked Starship to pause testing to review the technology. Starship reviewed footage and disputed that she was impeded from getting on the sidewalk, but said it had updated its mapping at that intersection.

### When did this incident occur?

The incident is recorded as occurring on October 21, 2019 on the DEPLOY registry. The date reflects the underlying real-world event, not the registry record's creation date.

### What robot was involved in University of Pittsburgh pauses Starship robots after wheelchair user says one blocked her on Forbes Avenue?

[Starship Bot](/models/starship-bot.md) is the recorded robot involved in this incident.

### Has anyone responded to University of Pittsburgh pauses Starship robots after wheelchair user says one blocked her on Forbes Avenue?

1 response is recorded on the DEPLOY registry, from [Starship Technologies](/companies/starship.md). Each response is append-only with structured provenance.

### What is the current status of University of Pittsburgh pauses Starship robots after wheelchair user says one blocked her on Forbes Avenue?

This incident is an active record on the DEPLOY registry; no retraction or correction has been issued.


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