_Incident · Recall_

# Zoox software recall (NHTSA 26E044) — robotaxi drove into active fire scene confused by heavy smoke

Canonical ID: `648dd80c-b249-45de-b6ff-4e93987cc66b`

- **Occurred:** 2026-06-20
- **Kind:** `recall`
- **Status (derived):** active
- **Company:** [Zoox](/companies/zoox.md) (id: `6ab92a95-6f4e-4493-a771-ae645c7969c6`)

On June 20, 2026, a [Zoox](/companies/zoox.md) robotaxi in Las Vegas encountered heavy smoke from an active emergency fire scene that was not cordoned off with cones. The vehicle braked hard and steered away before stopping. A teleoperator reversed the vehicle. Zoox issued voluntary recall of 105 robotaxis on July 7, 2026 (NHTSA Campaign 26E044). Software update deployed to improve heavy smoke detection. No injuries. NHTSA Administrator Morrison sent letter July 8 warning AV companies to stop interfering with first responders.

## Sources (3)

1. https://techcrunch.com/2026/07/17/zoox-issues-software-recall-after-a-robotaxi-got-confused-by-heavy-smoke/
2. https://static.nhtsa.gov/odi/rcl/2026/RCAK-26E044-8851.pdf
3. https://www.reviewjournal.com/local/traffic/zoox-issues-robotaxi-recall-after-one-drives-into-active-fire-scene-3852614/

## Common questions

### What happened in Zoox software recall (NHTSA 26E044) — robotaxi drove into active fire scene confused by heavy smoke?

On June 20, 2026, a Zoox robotaxi in Las Vegas encountered heavy smoke from an active emergency fire scene that was not cordoned off with cones. The vehicle braked hard and steered away before stopping. A teleoperator reversed the vehicle. Zoox issued voluntary recall of 105 robotaxis on July 7, 2026 (NHTSA Campaign 26E044). Software update deployed to improve heavy smoke detection. No injuries. NHTSA Administrator Morrison sent letter July 8 warning AV companies to stop interfering with first responders.

### When did this incident occur?

The incident is recorded as occurring on June 20, 2026 on the DEPLOY registry. The date reflects the underlying real-world event, not the registry record's creation date.

### Who was involved in Zoox software recall (NHTSA 26E044) — robotaxi drove into active fire scene confused by heavy smoke?

The incident is recorded as involving Zoox on the DEPLOY registry. No specific robot model is linked to this incident in the registry.

### Has anyone responded to Zoox software recall (NHTSA 26E044) — robotaxi drove into active fire scene confused by heavy smoke?

No responses to this incident are recorded on the DEPLOY registry. Operators, manufacturers, or affected parties can submit responses to the editorial team; absence is not a guarantee no response was issued.

### What is the current status of Zoox software recall (NHTSA 26E044) — robotaxi drove into active fire scene confused by heavy smoke?

This incident is an active record on the DEPLOY registry; no retraction or correction has been issued.


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