{"id":"0429fbcc-263f-4a02-a76e-8d4fa54ee7fb","slug":"zoox-robotaxi-fire-scene-recall-las-vegas-2026-06","kind":"recall","headline":"Zoox recalls 105 robotaxis after one drove into active fire scene in Las Vegas","summary":"A Zoox robotaxi entered an active fire emergency scene not yet cordoned off by cones in the Las Vegas Valley on June 20, 2026, conducted a hard brake while trying to steer clear, and came to a stop; a Zoox employee had to guide it out. Zoox voluntarily recalled 105 robotaxis and issued a software update to improve detection of and response to heavy smoke. The incident was reported to NHTSA under the Automated Vehicle Exemption Program on June 25.","occurredAt":"2026-06-20T00:00:00.000Z","reviewStatus":"reviewed","modelId":"e94a4a69-6197-45c9-bf9a-1cb637f307bd","deploymentId":"37a5a8e3-83ab-428c-ad44-f5f6e2032651","companyId":null,"dataCenterId":null,"aliases":[],"collisionRisk":"none","reviewNote":null,"severity":"moderate","rootCauseCategory":"planning_perception_error","rootCauseDetail":"Vehicle unable to detect and adequately respond to heavy smoke at an active fire scene","affectedUnitsCount":105,"affectedUnitsBasis":"exact","remediationStatus":"remediated","regulatoryAction":"recall_ordered","regulatoryBody":"NHTSA","propertyDamageEstimateUsd":null,"damageEstimateBasis":null,"bodilyInjurySeverity":null,"fatalityCount":null,"lossCostClass":null,"sourceQualityTier":null,"oshaRecordable":null,"oshaCaseNumber":null,"rootCauseDisclosed":null,"publicDisclosureDate":null,"insuranceClaimPublic":null,"formFactor":null,"latitude":null,"longitude":null,"autonomyClass":null,"legalOutcomeClass":"unknown","createdAt":"2026-07-22T03:26:42.565Z","updatedAt":"2026-08-09T05:24:01.599Z","model":{"id":"e94a4a69-6197-45c9-bf9a-1cb637f307bd","companyId":"6ab92a95-6f4e-4493-a771-ae645c7969c6","modelName":"Zoox Robotaxi","slug":"zoox-robotaxi","description":"Zoox's purpose-built bidirectional autonomous robotaxi, designed from scratch without a steering wheel or pedals and featuring carriage-style seating for four passengers (two facing forward, two backward). [Amazon](/companies/amazon) acquired [Zoox](/companies/zoox) in June 2020 for approximately $1.3 billion. The vehicle is battery-electric with a 133 kWh pack and a manufacturer-claimed top speed of 120 km/h. On August 10, 2026, Zoox launched its first-ever paid commercial ride-hailing service in [Las Vegas](/locations/las-vegas-nevada-usa) under NHTSA's temporary exemption allowing up to 2,500 vehicles annually for two years. Free demonstration rides continue in [San Francisco](/locations/san-francisco-california-usa). Zoox has issued three NHTSA software recalls in 2025 for unexpected braking, a Las Vegas collision, and unnecessary lane-crossings.","formFactor":"av","industryVertical":"passenger_transport","environment":"road","maturityStage":"commercial","lifecycleState":"active","supersededByModelId":null,"specs":{"power":"battery-electric","range":"16 h continuous","design":"purpose-built, bidirectional (symmetrical front-rear)","pedals":"none","battery":"133 kWh","seating":"4 passengers, carriage-style (2 forward-facing, 2 backward-facing)","max_speed":"75 mph","battery_kwh":133,"recall_date":"May 2025 (touchscreen freeze, traction control loss)","max_speed_kmh":120,"parent_company":"Amazon (acquired June 2020 for ~$1.3B)","steering_wheel":"none","public_demo_cities":"San Francisco CA, Las Vegas NV"},"manufacturerSerial":null,"reviewStatus":"reviewed","sources":[{"url":"https://techcrunch.com/2025/05/06/amazon-owned-zoox-issues-recall-following-robotaxi-crash/","label":"Amazon-owned Zoox issues recall following robotaxi crash","title":"Amazon-owned Zoox issues recall following robotaxi crash","mediaType":"article","sourceName":"TechCrunch","publishedAt":"2025-05-06"},{"url":"https://zoox.com/","title":"Zoox (official) - purpose-built autonomous robotaxi (Amazon subsidiary)","sourceName":"Zoox (official)"},{"url":"https://www.cnbc.com/2025/09/10/amazons-zoox-jumps-into-us-robotaxi-race-with-las-vegas-launch-.html","title":"Amazon's Zoox launches public driverless robotaxi service in Las Vegas (Sept 10, 2025)","sourceName":"CNBC"},{"url":"https://www.cnbc.com/2025/09/10/amazons-zoox-robotaxi-san-francisco-public-rides.html","label":"Amazon's Zoox robotaxi launches public rides in San Francisco","title":"Amazon's Zoox robotaxi launches public rides in San Francisco","mediaType":"article","sourceName":"CNBC","publishedAt":"2025-09-10"},{"url":"https://zoox.com/vehicle/","label":"Zoox Vehicle Overview","title":"Zoox Vehicle Overview","mediaType":"article","sourceName":"Zoox (official)","publishedAt":"2020-12-14"},{"url":"https://zoox.com/common/files/202507-zoox-vehicle-brochure-pdf.pdf","title":"Introducing Zoox","sourceName":"Zoox (official)"}],"aliases":["Zoox purpose-built robotaxi"],"collisionRisk":"low","reviewNote":null,"manufacturerTermForTeleop":null,"keyFacts":[{"label":"Form factor","value":"av"},{"label":"Configuration","value":"purpose-built, bidirectional, no steering wheel or pedals"},{"label":"Maturity","value":"pilot"},{"label":"Test fleet","value":"retrofitted Toyota Highlander with safety operators"}],"createdAt":"2026-05-26T18:25:09.786Z","updatedAt":"2026-08-10T22:11:11.412Z","unitsInFieldClaimed":100,"unitsInFieldVerified":229,"unitsManufacturedClaimed":null,"unitsManufacturedVerified":null,"unitsAsOf":"2026-07-08T00:00:00.000Z","unitsSource":[{"url":"https://www.latimes.com/business/story/2026-03-24/zoox-robotaxis-to-roam-in-more-san-francisco-areas-new-cities","label":"Zoox has a fleet of around 100, a company spokesperson said"},{"url":"https://www.businessinsider.com/tesla-california-robotaxi-registered-vehicles-drivers-2025-12","label":"The agency said Zoox has 229 registered vehicles"},{"url":"https://www.instagram.com/p/DZBbunKAnFX/","label":"Zoox, owned by Amazon, has 35 authorized robotaxis"}],"salesModel":"not_sold","priceUndisclosedSince":null,"autonomyClass":"autonomous","autonomyStatement":null,"autonomyStatementSource":null,"demoForensics":null,"exportControlClass":null,"minCommitment":null,"warrantyTerms":null,"serviceModel":null,"productionRateClaimed":null,"productionRateEvidenced":null,"teleopRatioDisclosed":null,"interventionRateDisclosed":null},"deployment":{"id":"37a5a8e3-83ab-428c-ad44-f5f6e2032651","modelId":"e94a4a69-6197-45c9-bf9a-1cb637f307bd","versionId":null,"locationId":"05159d42-5809-4678-b688-9f42820e8728","operatorId":"6ab92a95-6f4e-4493-a771-ae645c7969c6","ownerId":null,"slug":"zoox-robotaxi-phoenix-arizona-usa","status":"pilot","firstSeen":"2026-08-04T00:00:00.000Z","statusChangeReason":null,"contractType":null,"pilotOutcome":null,"endedAt":null,"unitsOnSite":null,"tasksPerformed":["delivery"],"shiftStructure":null,"hoursPerDay":16,"siteType":"airport","operatorConfirmed":null,"humanSupervisionOnsite":null,"locationPrecisionTier":"verified_coordinates","deploymentScale":"small_2_10","siteEnvironment":"outdoor","operatorType":null,"sourceQualityTier":2,"manufacturerSerial":null,"reviewStatus":"reviewed","sources":[{"url":"https://www.therobotreport.com/zoox-unveils-production-ready-robotaxi-for-u-s-expansion/","label":"Zoox unveils production-ready robotaxi for U.S. expansion","title":"Zoox unveils production-ready robotaxi for U.S. expansion","mediaType":"article","sourceName":"The Robot Report","publishedAt":"2026-08-04"}],"notes":"Zoox testing purpose-built robotaxis in Phoenix; production design unveiled Aug 2026","keyFacts":[],"reviewNote":null,"exposureHours":null,"deploymentMilesEstimate":null,"exposureBasis":null,"customerSegment":"logistics","scaleTier":"pilot_lt10","contractValueUsd":null,"contractValueBasis":null,"customerCompanyId":null,"customerExternalName":null,"createdAt":"2026-08-04T21:57:10.031Z","updatedAt":"2026-08-21T14:21:48.117Z"},"company":null,"derived":{"status":"active"},"sources":[{"id":"b67272de-fa9f-4434-a564-20939629672e","incidentId":"0429fbcc-263f-4a02-a76e-8d4fa54ee7fb","url":"https://www.reviewjournal.com/local/traffic/zoox-issues-robotaxi-recall-after-one-drives-into-active-fire-scene-3852614/","label":"Las Vegas Review-Journal","publishedAt":"2026-07-20T00:00:00.000Z","notes":null,"title":null,"sourceName":"Las Vegas Review-Journal","mediaType":"article","videoId":null,"channel":null,"durationSec":null,"timestampSec":null,"createdAt":"2026-07-22T03:26:42.565Z","updatedAt":"2026-07-22T03:26:42.565Z"}],"responses":[],"statusEvents":[],"jsonLd":{"@context":"https://schema.org","@type":"NewsArticle","@id":"https://registry.deploy.report/incidents/zoox-robotaxi-fire-scene-recall-las-vegas-2026-06","url":"https://registry.deploy.report/incidents/zoox-robotaxi-fire-scene-recall-las-vegas-2026-06","headline":"Zoox recalls 105 robotaxis after one drove into active fire scene in Las Vegas","description":"A Zoox robotaxi entered an active fire emergency scene not yet cordoned off by cones in the Las Vegas Valley on June 20, 2026, conducted a hard brake while trying to steer clear, and came to a stop; a Zoox employee had to guide it out. Zoox voluntarily recalled 105 robotaxis and issued a software update to improve detection of and response to heavy smoke. The incident was reported to NHTSA under the Automated Vehicle Exemption Program on June 25.","identifier":"0429fbcc-263f-4a02-a76e-8d4fa54ee7fb","datePublished":"2026-06-20T00:00:00.000Z","articleSection":"recall","publisher":{"@id":"https://deploy.report/#organization"},"author":{"@id":"https://deploy.report/#organization"}},"framework_metadata":{"framework_schema_version":"0.1.0","verification_status":"verified","maturity_stage":null,"lifecycle_state":null,"architectural_position":{"cohort":null,"sub_cohorts":[]},"within_cohort_verified_vs_claimed_pair":null,"cap_flags":[],"verification_depth":{"sources_count":1,"primary_source_types":[]}}}