{"id":"2514cfc4-9fb0-4a60-a804-dd714288ab4e","slug":"nhtsa-sgo-30610-14366","kind":"collision","headline":"ADS crash report in Las Vegas, NV involving a ZOOX Zoox (NHTSA SGO 30610-14366)","summary":"An occupied Zoox autonomous vehicle was traveling east at low speed in a parking lot along [XXX] in Las Vegas when an SUV (Vehicle 2) began reversing out of its parking spot. The Zoox vehicle slowed and attempted to steer left, but it could not before Vehicle 2 struck the Zoox vehicle's right-side rear door, body panel, and wheel. The Zoox vehicle sustained moderate damage and was towed from the scene. No injuries were reported, and police were not notified.","occurredAt":"2026-03-01T12:00:00.000Z","reviewStatus":"reviewed","modelId":"e94a4a69-6197-45c9-bf9a-1cb637f307bd","deploymentId":"e6292f16-2468-4143-a222-4dca1a64b6c5","companyId":"6ab92a95-6f4e-4493-a771-ae645c7969c6","dataCenterId":null,"aliases":[],"collisionRisk":"none","reviewNote":null,"severity":"minor","rootCauseCategory":null,"rootCauseDetail":null,"affectedUnitsCount":null,"affectedUnitsBasis":null,"remediationStatus":null,"regulatoryAction":null,"regulatoryBody":null,"propertyDamageEstimateUsd":null,"damageEstimateBasis":null,"bodilyInjurySeverity":"unknown","fatalityCount":null,"lossCostClass":null,"sourceQualityTier":null,"oshaRecordable":null,"oshaCaseNumber":null,"rootCauseDisclosed":null,"publicDisclosureDate":null,"insuranceClaimPublic":null,"formFactor":null,"latitude":{"s":1,"e":1,"d":[36,1699000]},"longitude":{"s":-1,"e":2,"d":[115,1398000]},"autonomyClass":null,"legalOutcomeClass":"unknown","createdAt":"2026-07-12T05:01:13.360Z","updatedAt":"2026-10-04T05:01:55.709Z","model":{"id":"e94a4a69-6197-45c9-bf9a-1cb637f307bd","companyId":"6ab92a95-6f4e-4493-a771-ae645c7969c6","modelName":"Zoox Robotaxi","slug":"zoox-robotaxi","description":"Zoox's purpose-built bidirectional autonomous robotaxi, designed from scratch without a steering wheel or pedals and featuring carriage-style seating for four passengers (two facing forward, two backward). [Amazon](/companies/amazon) acquired [Zoox](/companies/zoox) in June 2020 for approximately $1.3 billion. The vehicle is battery-electric with a 133 kWh pack and a manufacturer-claimed top speed of 120 km/h. On August 10, 2026, Zoox launched its first-ever paid commercial ride-hailing service in [Las Vegas](/locations/las-vegas-nevada-usa) under NHTSA's temporary exemption allowing up to 2,500 vehicles annually for two years. Free demonstration rides continue in [San Francisco](/locations/san-francisco-california-usa). Zoox has issued three NHTSA software recalls in 2025 for unexpected braking, a Las Vegas collision, and unnecessary lane-crossings.","formFactor":"av","industryVertical":"passenger_transport","environment":"road","maturityStage":"commercial","lifecycleState":"active","supersededByModelId":null,"specs":{"power":"battery-electric","range":"16 h continuous","design":"purpose-built, bidirectional (symmetrical front-rear)","pedals":"none","battery":"133 kWh","seating":"4 passengers, carriage-style (2 forward-facing, 2 backward-facing)","max_speed":"75 mph","battery_kwh":133,"recall_date":"May 2025 (touchscreen freeze, traction control loss)","max_speed_kmh":120,"parent_company":"Amazon (acquired June 2020 for ~$1.3B)","steering_wheel":"none","public_demo_cities":"San Francisco CA, Las Vegas NV"},"manufacturerSerial":null,"reviewStatus":"reviewed","sources":[{"url":"https://techcrunch.com/2025/05/06/amazon-owned-zoox-issues-recall-following-robotaxi-crash/","label":"Amazon-owned Zoox issues recall following robotaxi crash","title":"Amazon-owned Zoox issues recall following robotaxi crash","mediaType":"article","sourceName":"TechCrunch","publishedAt":"2025-05-06"},{"url":"https://zoox.com/","title":"Zoox (official) - purpose-built autonomous robotaxi (Amazon subsidiary)","sourceName":"Zoox (official)"},{"url":"https://www.cnbc.com/2025/09/10/amazons-zoox-jumps-into-us-robotaxi-race-with-las-vegas-launch-.html","title":"Amazon's Zoox launches public driverless robotaxi service in Las Vegas (Sept 10, 2025)","sourceName":"CNBC"},{"url":"https://www.cnbc.com/2025/09/10/amazons-zoox-robotaxi-san-francisco-public-rides.html","label":"Amazon's Zoox robotaxi launches public rides in San Francisco","title":"Amazon's Zoox robotaxi launches public rides in San Francisco","mediaType":"article","sourceName":"CNBC","publishedAt":"2025-09-10"},{"url":"https://zoox.com/vehicle/","label":"Zoox Vehicle Overview","title":"Zoox Vehicle Overview","mediaType":"article","sourceName":"Zoox (official)","publishedAt":"2020-12-14"},{"url":"https://zoox.com/common/files/202507-zoox-vehicle-brochure-pdf.pdf","title":"Introducing Zoox","sourceName":"Zoox (official)"}],"aliases":["Zoox purpose-built robotaxi"],"collisionRisk":"low","reviewNote":null,"manufacturerTermForTeleop":null,"keyFacts":[{"label":"Configuration","value":"Purpose-built and bidirectional, with no steering wheel or pedals and 4-wheel steering."},{"label":"Test fleet","value":"Retrofitted Toyota Highlanders with safety operators."},{"label":"Dimensions and speed (company-stated)","value":"3,630 mm long, 1,936 mm high, an 8.4 m turning circle and a 75 mph top speed in either direction."},{"label":"Battery (company-stated)","value":"All-electric, up to 16 hours on a single charge."},{"label":"Perception (company-stated)","value":"Cameras, radars and lidars give a 360-degree overlapping view, seeing over 150 m in all directions."}],"createdAt":"2026-05-26T18:25:09.786Z","updatedAt":"2026-10-10T05:06:45.771Z","unitsInFieldClaimed":100,"unitsInFieldVerified":229,"unitsManufacturedClaimed":null,"unitsManufacturedVerified":null,"unitsAsOf":"2026-07-08T00:00:00.000Z","unitsSource":[{"url":"https://www.latimes.com/business/story/2026-03-24/zoox-robotaxis-to-roam-in-more-san-francisco-areas-new-cities","label":"Zoox has a fleet of around 100, a company spokesperson said"},{"url":"https://www.businessinsider.com/tesla-california-robotaxi-registered-vehicles-drivers-2025-12","label":"The agency said Zoox has 229 registered vehicles"},{"url":"https://www.instagram.com/p/DZBbunKAnFX/","label":"Zoox, owned by Amazon, has 35 authorized robotaxis"}],"salesModel":"not_sold","priceUndisclosedSince":null,"autonomyClass":"autonomous","autonomyStatement":null,"autonomyStatementSource":null,"demoForensics":null,"exportControlClass":null,"minCommitment":null,"warrantyTerms":null,"serviceModel":null,"productionRateClaimed":null,"productionRateEvidenced":null,"teleopRatioDisclosed":null,"interventionRateDisclosed":null},"deployment":{"id":"e6292f16-2468-4143-a222-4dca1a64b6c5","modelId":"e94a4a69-6197-45c9-bf9a-1cb637f307bd","versionId":null,"locationId":"8937eb26-1342-4bfa-a38c-1dc3f8c8dbba","operatorId":"6ab92a95-6f4e-4493-a771-ae645c7969c6","ownerId":null,"slug":"zoox-robotaxi-miami-florida-usa","status":"pilot","firstSeen":"2025-01-01T00:00:00.000Z","statusChangeReason":null,"contractType":null,"pilotOutcome":null,"endedAt":null,"unitsOnSite":null,"tasksPerformed":["delivery"],"shiftStructure":null,"hoursPerDay":16,"siteType":"airport","operatorConfirmed":false,"humanSupervisionOnsite":null,"locationPrecisionTier":"verified_coordinates","deploymentScale":"small_2_10","siteEnvironment":"outdoor","operatorType":"maker_operated","sourceQualityTier":2,"manufacturerSerial":null,"reviewStatus":"reviewed","sources":[{"url":"https://refreshmiami.com/news/zoox-to-begin-testing-robotaxi-service-in-miami-and-austin/","title":"Zoox to begin testing robotaxi service in Miami and Austin","sourceName":"Refresh Miami","publishedAt":"2026-03-24"}],"notes":"Zoox Robotaxi (Zoox) operating in Miami. Status: pilot.","keyFacts":[{"label":"City","value":"Miami, FL"},{"label":"Status","value":"Public rides planned before end of 2026"},{"label":"Source","value":"Quartz (July 2026)"}],"reviewNote":null,"exposureHours":null,"deploymentMilesEstimate":null,"exposureBasis":null,"customerSegment":"logistics","scaleTier":"pilot_lt10","contractValueUsd":null,"contractValueBasis":null,"customerCompanyId":null,"customerExternalName":null,"createdAt":"2026-07-22T20:43:23.751Z","updatedAt":"2026-08-21T17:09:53.357Z"},"company":{"id":"6ab92a95-6f4e-4493-a771-ae645c7969c6","name":"Zoox","slug":"zoox","description":"Autonomous-vehicle company founded ~2014 by [Jesse Levinson](/people/jesse-levinson) and [Tim Kentley-Klay](/people/tim-kentley-klay), acquired by [Amazon](/companies/amazon) in 2020 for over $1 billion. [Zoox](/companies/zoox) develops a purpose-built, bidirectional [robotaxi](/models/zoox) with no steering wheel or pedals, plus a retrofitted [Toyota](/companies/toyota) Highlander test fleet. On August 10, 2026, Zoox launched its first-ever paid commercial ride-hailing service in [Las Vegas](/locations/las-vegas-nevada-usa), following NHTSA's July 30 temporary exemption allowing up to 2,500 vehicles annually for two years. Free demonstration rides continue in [San Francisco](/locations/san-francisco-california-usa) (SoMa). Zoox also tests with human safety operators in Austin, [Miami](/locations/miami-florida-usa), Seattle, and [Los Angeles](/locations/los-angeles-california-usa) using retrofitted Highlanders. The company has faced significant regulatory scrutiny including three NHTSA software recalls in 2025 and ongoing probes. [Amazon](/companies/amazon) has positioned Zoox as its entry into autonomous ride-hailing, though it trails [Waymo](/companies/waymo) in commercial deployment scale.","status":"subsidiary","founded":2014,"hq":"Foster City, California, USA","hqLat":37.5600336,"hqLng":-122.2688522,"hqGeocodedAt":"2026-08-05T14:56:33.423Z","hqAddress":null,"hqPrecision":null,"website":"zoox.com","fundingTotal":"1800000000","type":"both","roles":["robot_maker","robot_operator"],"reviewStatus":"reviewed","heatIndex":85,"lifecycleState":"active","supersededByCompanyId":null,"sources":[{"url":"https://techcrunch.com/2025/05/06/amazon-owned-zoox-issues-recall-following-robotaxi-crash/","title":"Zoox — Amazon-owned, purpose-built robotaxi + Highlander test fleet, SF/Vegas/Austin/Miami/Seattle, recalls","sourceName":"TechCrunch","publishedAt":"2025-05-06"},{"url":"https://techcrunch.com/2024/10/30/zoox-custom-robotaxis-are-finally-coming-to-san-francisco-and-las-vegas","title":"Zoox custom robotaxis to SF (SoMa) and Las Vegas (Strip); founded ~2014; Amazon 2020","sourceName":"TechCrunch","publishedAt":"2024-10-30"},{"url":"https://interestingengineering.com/transportation/amazon-robotaxis-software-recall","title":"Zoox runs free public robotaxi rides in SF + Las Vegas; needs federal approval for paid; plans to charge 2026","sourceName":"Interesting Engineering","publishedAt":"2025-12-23"},{"url":"https://www.aboutamazon.com/news/company-news/were-acquiring-zoox-to-help-bring-their-vision-of-autonomous-ride-hailing-to-reality","title":"We're acquiring Zoox — Amazon announces agreement to acquire Zoox (no purchase price disclosed in the release)","sourceName":"Amazon (aboutamazon.com)","publishedAt":"2020-06-26"},{"url":"https://zoox.com/","title":"Zoox - purpose-built autonomous robotaxi (official)","sourceName":"Zoox (official)"},{"url":"https://www.cnbc.com/2025/09/10/amazons-zoox-jumps-into-us-robotaxi-race-with-las-vegas-launch-.html","title":"Amazon's Zoox launches public driverless robotaxi in Las Vegas (Sept 2025)","sourceName":"CNBC"},{"url":"https://electrek.co/2026/03/24/zoox-expands-current-service-area-and-is-bringing-its-purpose-built-robotaxi-to-two-new-cities/","title":"Zoox expands service area and to two new cities (Mar 2026)","sourceName":"Electrek"},{"url":"https://www.amazon.science/latest-news/how-the-zoox-robotaxi-predicts-everything-everywhere-all-at-once","title":"Amazon Science - how the Zoox driving stack (perception/prediction/planning) works","sourceName":"Amazon Science"},{"url":"https://www.bloomberg.com/news/articles/2026-03-24/amazon-s-zoox-plans-to-expand-robotaxi-rides-to-austin-miami","title":"Amazon's Zoox plans to expand robotaxi rides to Austin and Miami (Mar 2026)","sourceName":"Bloomberg"},{"url":"https://fortune.com/2025/12/08/amazon-robotaxi-service-zoox-plans-fees-vegas-san-francisco/","title":"Amazon's Zoox to start charging for rides in 2026 (Dec 2025)","sourceName":"Fortune"},{"url":"https://zoox.com/common/files/global-202603-zoox-press-kit-backgrounder.pdf","title":"Zoox press kit backgrounder (Mar 2026)","sourceName":"Zoox"},{"url":"https://techcrunch.com/2026/09/17/amazon-owned-zooxs-100-robotaxi-limit-in-nevada-is-about-to-disappear/","title":"Amazon-owned Zoox's 100-robotaxi limit in Nevada is about to disappear","sourceName":"TechCrunch"},{"url":"https://sd15.senate.ca.gov/news/major-victory-public-safety-accountability-oversight-and-emergency-response-standards","title":"Major Victory for Public Safety as Accountability, Oversight, and Emergency-Response Standards Governing Autonomous Vehicles is Signed into Law","sourceName":"Office of Senator Dave Cortese","publishedAt":"2026-09-30"},{"url":"https://leginfo.legislature.ca.gov/faces/billNavClient.xhtml?bill_id=202520260SB1246","title":"SB-1246 Autonomous vehicles. (2025-2026)","sourceName":"California Legislative Information"},{"url":"https://techcrunch.com/2026/10/01/robotaxi-operators-will-face-fines-for-blocking-first-responders/","title":"Robotaxi operators will face fines for blocking first responders","sourceName":"TechCrunch","publishedAt":"2026-10-01"}],"keyFacts":[{"label":"Robotaxi (company-stated)","value":"In 2020 Zoox unveiled its purpose-built robotaxi with no steering wheel or driver's seat, the year it joined Amazon."},{"label":"Nevada permit (reported, Sep 2026)","value":"Its Nevada permit with a 100-vehicle cap was set to expire Sep 25 2026, per TechCrunch."},{"label":"Paid rides (reported, Sep 2026)","value":"Las Vegas is the only city where Zoox charges for rides; California charging awaits another permit."},{"label":"California SB 1246 (state, Sep 2026)","value":"Signed Sep 30 2026; by July 2028 remote AV drivers must be US-based and licensed, and operators must alert local agencies during system failures."},{"label":"SB 1246 first-responder rules","value":"Requires on-site incident technicians and local penalties when an AV blocks responders for over 30 minutes. DMV rules pending."}],"aliases":["Zoox Inc","Amazon Zoox","Zoox robotaxi"],"collisionRisk":"low","reviewNote":null,"atsProvider":null,"atsSlug":null,"factoryLocations":null,"manufacturingCapacity":null,"orgType":null,"burnSignal":null,"litigationEvents":null,"insurancePostureDisclosed":null,"unitEconomicsDisclosed":null,"tickerSymbol":null,"stockExchange":null,"secCik":null,"revenueUsd":null,"revenueBasis":null,"revenueAsOf":null,"employeeCount":2200,"employeeCountBasis":null,"employeeCountAsOf":null,"marketCapUsd":null,"marketCapAsOf":null,"marketCapSource":null,"createdAt":"2026-05-26T18:25:08.712Z","updatedAt":"2026-10-10T03:05:31.791Z"},"derived":{"status":"active"},"sources":[{"id":"bf38035c-3364-41c2-b423-2e675c7907f0","incidentId":"2514cfc4-9fb0-4a60-a804-dd714288ab4e","url":"https://www.nhtsa.gov/laws-regulations/standing-general-order-crash-reporting#report-30610-14366","label":null,"publishedAt":null,"notes":null,"title":null,"sourceName":null,"mediaType":"article","videoId":null,"channel":null,"durationSec":null,"timestampSec":null,"createdAt":"2026-07-12T05:01:13.385Z","updatedAt":"2026-10-04T05:01:55.636Z"}],"responses":[],"statusEvents":[],"jsonLd":{"@context":"https://schema.org","@type":"NewsArticle","@id":"https://registry.deploy.report/incidents/nhtsa-sgo-30610-14366","url":"https://registry.deploy.report/incidents/nhtsa-sgo-30610-14366","headline":"ADS crash report in Las Vegas, NV involving a ZOOX Zoox (NHTSA SGO 30610-14366)","description":"An occupied Zoox autonomous vehicle was traveling east at low speed in a parking lot along [XXX] in Las Vegas when an SUV (Vehicle 2) began reversing out of its parking spot. The Zoox vehicle slowed and attempted to steer left, but it could not before Vehicle 2 struck the Zoox vehicle's right-side rear door, body panel, and wheel. The Zoox vehicle sustained moderate damage and was towed from the scene. No injuries were reported, and police were not notified.","identifier":"2514cfc4-9fb0-4a60-a804-dd714288ab4e","datePublished":"2026-03-01T12:00:00.000Z","articleSection":"collision","publisher":{"@id":"https://deploy.report/#organization"},"author":{"@id":"https://deploy.report/#organization"}},"framework_metadata":{"framework_schema_version":"0.1.0","verification_status":"verified","maturity_stage":null,"lifecycle_state":null,"architectural_position":{"cohort":null,"sub_cohorts":[]},"within_cohort_verified_vs_claimed_pair":null,"cap_flags":[],"verification_depth":{"sources_count":1,"primary_source_types":["primary-regulatory-filing"]}}}