{"id":"27d35058-377c-4c4c-abc1-efe6ffe0b3bb","slug":"nhtsa-sgo-30413-13470","kind":"collision","headline":"ADS crash report in Atlanta, GA involving a TOYOTA Sienna (NHTSA SGO 30413-13470)","summary":"The May Mobility vehicle (Ego) was operating in autonomy while waiting in slow traffic in the leftmost of two parallel lanes. Ahead, both lanes were obstructed by stopped vehicles, prompting traffic to move to the center turn lane to proceed. The Autonomous Vehicle Operator (AVO) intervened to move closer to the lead vehicle as another vehicle in the right lane attempted to merge left, preventing it. After the merging car stopped, the AVO pulled closer to the lead vehicle, removing any space to merge. As the lead vehicle began to move, both the AVO and the vehicle to the right immediately accelerated, while the merging vehicle moved left into the side of the May AV. Had the Ego remained in Autonomous mode, it would have maintained a safe distance allowing the merging vehicle to proceed safely. No software defects led to this event. This behavior goes against the training of May AVO€™s. Upon review of this AVO’s actions it was decided to remove this person from their role as an AVO.","occurredAt":"2025-12-01T12:00:00.000Z","reviewStatus":"reviewed","modelId":"e107a295-765b-49c3-a41d-40eee29f9d50","deploymentId":"585a9404-9de4-4a55-a533-c53ea3c9559f","companyId":"8f52c3ed-fb8c-4f25-8c75-c7c9f912776d","dataCenterId":null,"aliases":[],"collisionRisk":"none","reviewNote":null,"severity":"minor","rootCauseCategory":null,"rootCauseDetail":null,"affectedUnitsCount":null,"affectedUnitsBasis":null,"remediationStatus":null,"regulatoryAction":null,"regulatoryBody":null,"propertyDamageEstimateUsd":null,"damageEstimateBasis":null,"bodilyInjurySeverity":"unknown","fatalityCount":null,"lossCostClass":null,"sourceQualityTier":null,"oshaRecordable":null,"oshaCaseNumber":null,"rootCauseDisclosed":null,"publicDisclosureDate":null,"insuranceClaimPublic":null,"formFactor":null,"latitude":{"s":1,"e":1,"d":[33,7490000]},"longitude":{"s":-1,"e":1,"d":[84,3880000]},"autonomyClass":null,"legalOutcomeClass":"unknown","createdAt":"2026-07-12T05:01:44.152Z","updatedAt":"2026-08-23T05:02:31.718Z","model":{"id":"e107a295-765b-49c3-a41d-40eee29f9d50","companyId":"8f52c3ed-fb8c-4f25-8c75-c7c9f912776d","modelName":"May Mobility Autonomous Sienna","slug":"may-mobility-sienna","description":"May Mobility's autonomous, ADA-accessible Toyota Sienna minivan fleet running its Multi-Policy Decision Making (MPDM) autonomy stack for microtransit / robotaxi service.","formFactor":"av","industryVertical":"passenger_transport","environment":"road","maturityStage":"commercial","lifecycleState":"active","supersededByModelId":null,"specs":[{"label":"Platform","value":"Toyota Sienna minivan (Autono-MaaS; first ADA-compliant wheelchair-accessible AV variant)"},{"label":"Autonomy","value":"SAE Level 4 (driver-out commercial service); MPDM re-evaluates scenarios every ~200ms"},{"label":"Scale","value":"~500k rides across ~19 deployments"},{"label":"First driver-out","value":"Peachtree Corners GA (Feb 2025); integrated into the Lyft app in Atlanta"}],"manufacturerSerial":null,"reviewStatus":"reviewed","sources":[{"url":"https://maymobility.com/posts/may-mobility-now-offers-autonomous-driverless-rides-in-peachtree-corners/","title":"May Mobility driver-out service","sourceName":"May Mobility (official)"},{"url":"https://maymobility.com/news/may-mobility-expands-fleet-with-toyota-sienna-autonomos-shuttles","title":"May Mobility expands fleet with Toyota Sienna autonomous shuttles","sourceName":"May Mobility"}],"aliases":["May Mobility Sienna","Toyota Sienna Autono-MaaS"],"collisionRisk":"low","reviewNote":"Reviewed 2026-07-14: source-gated bulk flip (non-empty sources[]). Ben-approved.","manufacturerTermForTeleop":null,"keyFacts":[{"label":"Founded","value":"2017 by Edwin Olson, Steve Vozar and Alisyn Malek"},{"label":"Backers","value":"Toyota (led Series B; Toyota AI Ventures), BMW i Ventures, SPARX, Millennium, Cyrus Capital"},{"label":"Deployments","value":"Driverless public service Peachtree Corners GA (2025); rider-only Sun City AZ (2023); earlier Detroit/Columbus/Providence/Grand Rapids"},{"label":"Vehicle platform","value":"Autonomous Toyota Sienna minivans"},{"label":"Business type","value":"Autonomous-shuttle / microtransit company"},{"label":"Service type","value":"Driverless public AV services"}],"createdAt":"2026-06-05T12:36:00.067Z","updatedAt":"2026-07-14T21:33:20.300Z","unitsInFieldClaimed":null,"unitsInFieldVerified":null,"unitsManufacturedClaimed":null,"unitsManufacturedVerified":null,"unitsAsOf":null,"unitsSource":null,"salesModel":null,"priceUndisclosedSince":null,"autonomyClass":null,"autonomyStatement":null,"autonomyStatementSource":null,"demoForensics":null,"exportControlClass":null,"minCommitment":null,"warrantyTerms":null,"serviceModel":null,"productionRateClaimed":null,"productionRateEvidenced":null,"teleopRatioDisclosed":null,"interventionRateDisclosed":null},"deployment":{"id":"585a9404-9de4-4a55-a533-c53ea3c9559f","modelId":"e107a295-765b-49c3-a41d-40eee29f9d50","versionId":null,"locationId":"c9fddad8-1605-4db7-854e-d92c10aa0232","operatorId":"8f52c3ed-fb8c-4f25-8c75-c7c9f912776d","ownerId":null,"slug":"may-mobility-sienna-toyota-city-japan","status":"operational","firstSeen":"2026-02-01T00:00:00.000Z","statusChangeReason":null,"contractType":null,"pilotOutcome":null,"endedAt":null,"unitsOnSite":null,"tasksPerformed":["delivery"],"shiftStructure":null,"hoursPerDay":16,"siteType":"airport","operatorConfirmed":null,"humanSupervisionOnsite":null,"locationPrecisionTier":"verified_coordinates","deploymentScale":"medium_11_100","siteEnvironment":"outdoor","operatorType":null,"sourceQualityTier":2,"manufacturerSerial":null,"reviewStatus":"reviewed","sources":[{"url":"https://maymobility.com/posts/may-mobilitys-expanding-autonomous-footprint-in-japan/","label":"May Mobility's Expanding Autonomous Footprint in Japan","title":"May Mobility's Expanding Autonomous Footprint in Japan","mediaType":"article","sourceName":"May Mobility","publishedAt":"2026-02-01"}],"notes":"May Mobility launched autonomous driving service in Toyota City in February 2026, validating autonomous driving technology on busy streets. Partnership with MONET Technologies.","keyFacts":[{"label":"Operator","value":"May Mobility"},{"label":"Partner","value":"MONET Technologies"},{"label":"Launch","value":"February 2026"}],"reviewNote":null,"exposureHours":null,"deploymentMilesEstimate":null,"exposureBasis":null,"customerSegment":"logistics","scaleTier":"commercial_10_99","contractValueUsd":null,"contractValueBasis":null,"customerCompanyId":null,"customerExternalName":null,"createdAt":"2026-08-08T19:00:28.701Z","updatedAt":"2026-08-21T14:22:12.110Z"},"company":{"id":"8f52c3ed-fb8c-4f25-8c75-c7c9f912776d","name":"May Mobility","slug":"may-mobility","description":"May Mobility is an autonomous-shuttle / microtransit company running driverless public AV services (autonomous [Toyota](/companies/toyota-industries) Sienna minivans). Founded in 2017 and anchored by strategic backer Toyota.","status":"Private","founded":2017,"hq":"Ann Arbor, Michigan, USA","hqLat":42.2813722,"hqLng":-83.7484616,"hqGeocodedAt":"2026-08-05T14:38:39.509Z","hqAddress":null,"hqPrecision":null,"website":"maymobility.com","fundingTotal":"172500000","type":"hardware","roles":["robot_maker","robot_operator"],"reviewStatus":"reviewed","lifecycleState":"active","supersededByCompanyId":null,"sources":[{"url":"https://maymobility.com/","title":"May Mobility","sourceName":"May Mobility (official)"},{"url":"https://en.wikipedia.org/wiki/May_Mobility","title":"May Mobility","sourceName":"Wikipedia"}],"keyFacts":[{"label":"Founded","value":"2017 by Edwin Olson, Steve Vozar and Alisyn Malek"},{"label":"Backers","value":"Toyota (led Series B; Toyota AI Ventures), BMW i Ventures, SPARX, Millennium, Cyrus Capital"},{"label":"Deployments","value":"Driverless public service Peachtree Corners GA (2025); rider-only Sun City AZ (2023); earlier Detroit/Columbus/Providence/Grand Rapids"},{"label":"Vehicle platform","value":"Autonomous Toyota Sienna minivans"},{"label":"Business type","value":"Autonomous-shuttle / microtransit company"},{"label":"Service type","value":"Driverless public AV services"},{"label":"Peachtree Corners GA depot","value":"Second US driverless operation in Peachtree Corners, GA — smart city deployment (verified, 2025)"},{"label":"Active deployment cities","value":"Atlanta GA (via Lyft), Peachtree Corners GA (driverless), Grand Rapids MN, Eden Prairie MN, Nagoya Japan"},{"label":"Saito City Japan pilot","value":"30-day driverless pilot in Saito City, Japan launched February 2026"}],"aliases":["May Mobility"],"collisionRisk":"low","reviewNote":null,"atsProvider":"greenhouse","atsSlug":"maymobility","factoryLocations":null,"manufacturingCapacity":null,"orgType":null,"burnSignal":null,"litigationEvents":null,"insurancePostureDisclosed":null,"unitEconomicsDisclosed":null,"tickerSymbol":null,"stockExchange":null,"secCik":null,"revenueUsd":null,"revenueBasis":null,"revenueAsOf":null,"employeeCount":null,"employeeCountBasis":null,"employeeCountAsOf":null,"marketCapUsd":null,"marketCapAsOf":null,"marketCapSource":null,"createdAt":"2026-06-05T03:46:40.621Z","updatedAt":"2026-08-21T22:21:57.995Z"},"derived":{"status":"active"},"sources":[{"id":"ed0e4638-6b92-4433-83ef-dee10d2c25b3","incidentId":"27d35058-377c-4c4c-abc1-efe6ffe0b3bb","url":"https://www.nhtsa.gov/laws-regulations/standing-general-order-crash-reporting#report-30413-13470","label":null,"publishedAt":null,"notes":null,"title":null,"sourceName":null,"mediaType":"article","videoId":null,"channel":null,"durationSec":null,"timestampSec":null,"createdAt":"2026-07-12T05:01:44.178Z","updatedAt":"2026-08-23T05:02:31.639Z"}],"responses":[],"statusEvents":[],"jsonLd":{"@context":"https://schema.org","@type":"NewsArticle","@id":"https://registry.deploy.report/incidents/nhtsa-sgo-30413-13470","url":"https://registry.deploy.report/incidents/nhtsa-sgo-30413-13470","headline":"ADS crash report in Atlanta, GA involving a TOYOTA Sienna (NHTSA SGO 30413-13470)","description":"The May Mobility vehicle (Ego) was operating in autonomy while waiting in slow traffic in the leftmost of two parallel lanes. Ahead, both lanes were obstructed by stopped vehicles, prompting traffic to move to the center turn lane to proceed. The Autonomous Vehicle Operator (AVO) intervened to move closer to the lead vehicle as another vehicle in the right lane attempted to merge left, preventing it. After the merging car stopped, the AVO pulled closer to the lead vehicle, removing any space to merge. As the lead vehicle began to move, both the AVO and the vehicle to the right immediately accelerated, while the merging vehicle moved left into the side of the May AV. Had the Ego remained in Autonomous mode, it would have maintained a safe distance allowing the merging vehicle to proceed safely. No software defects led to this event. This behavior goes against the training of May AVO€™s. Upon review of this AVO’s actions it was decided to remove this person from their role as an AVO.","identifier":"27d35058-377c-4c4c-abc1-efe6ffe0b3bb","datePublished":"2025-12-01T12:00:00.000Z","articleSection":"collision","publisher":{"@id":"https://deploy.report/#organization"},"author":{"@id":"https://deploy.report/#organization"}},"framework_metadata":{"framework_schema_version":"0.1.0","verification_status":"verified","maturity_stage":null,"lifecycle_state":null,"architectural_position":{"cohort":null,"sub_cohorts":[]},"within_cohort_verified_vs_claimed_pair":null,"cap_flags":[],"verification_depth":{"sources_count":1,"primary_source_types":["primary-regulatory-filing"]}}}