{"id":"3cd8fee5-dedb-41df-84d9-355ba710a715","slug":"apollo-go-wuhan-service-malfunction-2026-03-31","kind":"malfunction","headline":"Apollo Go robotaxis in Wuhan stranded passengers in service-wide malfunction","summary":"On the evening of March 31, 2026, multiple users in Hubei Province reported that Apollo Go's robotaxi service in Wuhan had collectively malfunctioned, with passengers reportedly stranded in vehicles on elevated highways and main roads. Apollo Go customer service stated the abnormal vehicle driving behavior was caused by network issues. The incident affected the company's largest and flagship deployment.","occurredAt":"2026-03-31T00:00:00.000Z","reviewStatus":"reviewed","modelId":null,"deploymentId":"83760238-bea0-4248-a420-c6147e7ac8b4","companyId":null,"aliases":[],"collisionRisk":"none","reviewNote":null,"createdAt":"2026-05-26T17:16:21.939Z","updatedAt":"2026-05-26T17:16:57.306Z","model":null,"deployment":{"id":"83760238-bea0-4248-a420-c6147e7ac8b4","modelId":"29ce99f0-cb31-489e-a802-d0beb09138ab","versionId":null,"locationId":"ad012fe2-b521-4c4c-8f14-775f51b19b27","operatorId":null,"ownerId":null,"slug":"apollo-rt6-wuhan","status":"active","firstSeen":"2022-08-08T00:00:00.000Z","manufacturerSerial":null,"reviewStatus":"reviewed","sources":[{"url":"https://www.cnbc.com/2025/11/20/global-robotaxi-race-heats-up-between-us-and-chinese-rivals.html","label":"1,000+ vehicles, largest China deployment, per-vehicle profitability, 70% driverless","title":"1,000+ vehicles, largest China deployment, per-vehicle profitability, 70% driverless","mediaType":"article","sourceName":"CNBC","publishedAt":"2025-11-20"},{"url":"https://www.aol.com/news/baidu-bags-chinas-first-fully-022310539.html","label":"Wuhan — China's first fully-driverless commercial robotaxi permit","title":"Wuhan — China's first fully-driverless commercial robotaxi permit","mediaType":"article","sourceName":"Reuters (via AOL)","publishedAt":"2022-08-08"}],"notes":"Operator: Baidu (Apollo Go runs its own service). Apollo Go's largest and flagship robotaxi deployment, operating 1,000+ vehicles in Wuhan — the largest robotaxi deployment in China. Fully-driverless commercial service (Wuhan and Chongqing received China's first fully-driverless commercial robotaxi permits in August 2022). Roughly 70% of Apollo Go's Wuhan operations run without a safety driver. Wuhan is where Apollo Go reached per-vehicle profitability — ridership offsets a local taxi fare ~30% cheaper than Beijing/Shanghai. The deployment has been progressively expanded in operating area, fleet size, and hours.","keyFacts":[{"label":"Fleet","value":"1,000+ vehicles (largest in China)"},{"label":"Service type","value":"Fully-driverless commercial (~70% driverless)"},{"label":"Permit","value":"China's first fully-driverless commercial permit (Aug 2022)"},{"label":"Unit economics","value":"Reached per-vehicle profitability"}],"reviewNote":null,"createdAt":"2026-05-26T17:16:20.861Z","updatedAt":"2026-05-26T17:16:51.581Z"},"company":null,"derived":{"status":"active"},"sources":[{"id":"e2613544-3294-44bb-ba7f-62ea2a82330e","incidentId":"3cd8fee5-dedb-41df-84d9-355ba710a715","url":"https://baike.baidu.com/en/item/Apollo%20Go/1462954","label":"Wuhan Apollo Go service-wide malfunction Mar 31 2026, passengers stranded, attributed to network issues","publishedAt":"2026-03-31T00:00:00.000Z","notes":null,"title":"Wuhan Apollo Go service-wide malfunction Mar 31 2026, passengers stranded, attributed to network issues","sourceName":"Baidu Encyclopedia","mediaType":"article","videoId":null,"channel":null,"durationSec":null,"timestampSec":null,"createdAt":"2026-05-26T17:16:22.244Z","updatedAt":"2026-05-26T17:16:22.244Z"}],"responses":[{"id":"c789f812-70ac-419b-90cc-f46682c736d1","incidentId":"3cd8fee5-dedb-41df-84d9-355ba710a715","respondentName":"Apollo Go (Baidu)","respondentRole":"operator","body":"Apollo Go customer service stated that the abnormal vehicle driving system behavior was caused by network issues.","respondedAt":"2026-03-31T00:00:00.000Z","provenance":{"tier":"reported","assertedBy":{"name":"Apollo Go","entityId":"fdcac873-0717-44c1-af7b-90b2648fb567"},"confidence":0.6,"reportedVia":{"url":"https://baike.baidu.com/en/item/Apollo%20Go/1462954","title":"Apollo Go Wuhan malfunction","sourceName":"Baidu Encyclopedia","publishedAt":"2026-03-31"}},"createdAt":"2026-05-26T17:16:22.555Z"}],"statusEvents":[]}