{"id":"3ea556d1-a542-4c5a-a12c-b2463839a282","slug":"nhtsa-sgo-30413-13083","kind":"collision","headline":"ADS crash report in Grand Rapids, MN involving a TOYOTA Sienna (NHTSA SGO 30413-13083)","summary":"A May autonomous shuttle (Ego) is approaching a passenger stop location in autonomy. The vehicle operator (AVO) presses on the accelerator, taking control of the Ego, then accelerates into the curb at the stop. The Ego made contact with the curb 3 seconds after switching into manual, causing severe damage to the front-right tire. Resimulation of this event shows that there were no autonomy errors that led to this event, and had the Ego stayed in autonomy, this event would not have happened. This AVO had just completed our training course with only a few hours of service time before this incident. Upon further review of the AVO performance, on their own, it was decided to remove her from the AVO role.","occurredAt":"2025-11-01T12:00:00.000Z","reviewStatus":"reviewed","modelId":"e107a295-765b-49c3-a41d-40eee29f9d50","deploymentId":"585a9404-9de4-4a55-a533-c53ea3c9559f","companyId":"8f52c3ed-fb8c-4f25-8c75-c7c9f912776d","dataCenterId":null,"aliases":[],"collisionRisk":"none","reviewNote":null,"severity":"minor","rootCauseCategory":null,"rootCauseDetail":null,"affectedUnitsCount":null,"affectedUnitsBasis":null,"remediationStatus":null,"regulatoryAction":null,"regulatoryBody":null,"propertyDamageEstimateUsd":null,"damageEstimateBasis":null,"bodilyInjurySeverity":"unknown","fatalityCount":null,"lossCostClass":null,"sourceQualityTier":null,"oshaRecordable":null,"oshaCaseNumber":null,"rootCauseDisclosed":null,"publicDisclosureDate":null,"insuranceClaimPublic":null,"formFactor":null,"latitude":null,"longitude":null,"autonomyClass":null,"legalOutcomeClass":"unknown","createdAt":"2026-07-12T05:02:00.268Z","updatedAt":"2026-08-16T05:01:11.619Z","model":{"id":"e107a295-765b-49c3-a41d-40eee29f9d50","companyId":"8f52c3ed-fb8c-4f25-8c75-c7c9f912776d","modelName":"May Mobility Autonomous Sienna","slug":"may-mobility-sienna","description":"May Mobility's autonomous, ADA-accessible Toyota Sienna minivan fleet running its Multi-Policy Decision Making (MPDM) autonomy stack for microtransit / robotaxi service.","formFactor":"av","industryVertical":"passenger_transport","environment":"road","maturityStage":"commercial","lifecycleState":"active","supersededByModelId":null,"specs":[{"label":"Platform","value":"Toyota Sienna minivan (Autono-MaaS; first ADA-compliant wheelchair-accessible AV variant)"},{"label":"Autonomy","value":"SAE Level 4 (driver-out commercial service); MPDM re-evaluates scenarios every ~200ms"},{"label":"Scale","value":"~500k rides across ~19 deployments"},{"label":"First driver-out","value":"Peachtree Corners GA (Feb 2025); integrated into the Lyft app in Atlanta"}],"manufacturerSerial":null,"reviewStatus":"reviewed","sources":[{"url":"https://maymobility.com/posts/may-mobility-now-offers-autonomous-driverless-rides-in-peachtree-corners/","title":"May Mobility driver-out service","sourceName":"May Mobility (official)"},{"url":"https://maymobility.com/news/may-mobility-expands-fleet-with-toyota-sienna-autonomos-shuttles","title":"May Mobility expands fleet with Toyota Sienna autonomous shuttles","sourceName":"May Mobility"}],"aliases":["May Mobility Sienna","Toyota Sienna Autono-MaaS"],"collisionRisk":"low","reviewNote":"Reviewed 2026-07-14: source-gated bulk flip (non-empty sources[]). Ben-approved.","manufacturerTermForTeleop":null,"keyFacts":[{"label":"Founded","value":"2017 by Edwin Olson, Steve Vozar and Alisyn Malek"},{"label":"Backers","value":"Toyota (led Series B; Toyota AI Ventures), BMW i Ventures, SPARX, Millennium, Cyrus Capital"},{"label":"Deployments","value":"Driverless public service Peachtree Corners GA (2025); rider-only Sun City AZ (2023); earlier Detroit/Columbus/Providence/Grand Rapids"},{"label":"Vehicle platform","value":"Autonomous Toyota Sienna minivans"},{"label":"Business type","value":"Autonomous-shuttle / microtransit company"},{"label":"Service type","value":"Driverless public AV services"}],"createdAt":"2026-06-05T12:36:00.067Z","updatedAt":"2026-07-14T21:33:20.300Z","unitsInFieldClaimed":null,"unitsInFieldVerified":null,"unitsManufacturedClaimed":null,"unitsManufacturedVerified":null,"unitsAsOf":null,"unitsSource":null,"salesModel":null,"priceUndisclosedSince":null,"autonomyClass":null,"autonomyStatement":null,"autonomyStatementSource":null,"demoForensics":null,"exportControlClass":null,"minCommitment":null,"warrantyTerms":null,"serviceModel":null,"productionRateClaimed":null,"productionRateEvidenced":null,"teleopRatioDisclosed":null,"interventionRateDisclosed":null},"deployment":{"id":"585a9404-9de4-4a55-a533-c53ea3c9559f","modelId":"e107a295-765b-49c3-a41d-40eee29f9d50","versionId":null,"locationId":"c9fddad8-1605-4db7-854e-d92c10aa0232","operatorId":"8f52c3ed-fb8c-4f25-8c75-c7c9f912776d","ownerId":null,"slug":"may-mobility-sienna-toyota-city-japan","status":"operational","firstSeen":"2026-02-01T00:00:00.000Z","statusChangeReason":null,"contractType":null,"pilotOutcome":null,"endedAt":null,"unitsOnSite":null,"tasksPerformed":["delivery"],"shiftStructure":null,"hoursPerDay":16,"siteType":"airport","operatorConfirmed":null,"humanSupervisionOnsite":null,"locationPrecisionTier":"verified_coordinates","deploymentScale":"medium_11_100","siteEnvironment":"outdoor","operatorType":null,"sourceQualityTier":2,"manufacturerSerial":null,"reviewStatus":"reviewed","sources":[{"url":"https://maymobility.com/posts/may-mobilitys-expanding-autonomous-footprint-in-japan/","label":"May Mobility's Expanding Autonomous Footprint in Japan","title":"May Mobility's Expanding Autonomous Footprint in Japan","mediaType":"article","sourceName":"May Mobility","publishedAt":"2026-02-01"}],"notes":"May Mobility launched autonomous driving service in Toyota City in February 2026, validating autonomous driving technology on busy streets. 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The vehicle operator (AVO) presses on the accelerator, taking control of the Ego, then accelerates into the curb at the stop. The Ego made contact with the curb 3 seconds after switching into manual, causing severe damage to the front-right tire. Resimulation of this event shows that there were no autonomy errors that led to this event, and had the Ego stayed in autonomy, this event would not have happened. This AVO had just completed our training course with only a few hours of service time before this incident. Upon further review of the AVO performance, on their own, it was decided to remove her from the AVO role.","identifier":"3ea556d1-a542-4c5a-a12c-b2463839a282","datePublished":"2025-11-01T12:00:00.000Z","articleSection":"collision","publisher":{"@id":"https://deploy.report/#organization"},"author":{"@id":"https://deploy.report/#organization"}},"framework_metadata":{"framework_schema_version":"0.1.0","verification_status":"verified","maturity_stage":null,"lifecycle_state":null,"architectural_position":{"cohort":null,"sub_cohorts":[]},"within_cohort_verified_vs_claimed_pair":null,"cap_flags":[],"verification_depth":{"sources_count":1,"primary_source_types":["primary-regulatory-filing"]}}}