{"id":"3ea556d1-a542-4c5a-a12c-b2463839a282","slug":"nhtsa-sgo-30413-13083","kind":"collision","headline":"ADS crash report in Grand Rapids, MN involving a TOYOTA Sienna (NHTSA SGO 30413-13083)","summary":"A May autonomous shuttle (Ego) is approaching a passenger stop location in autonomy. The vehicle operator (AVO) presses on the accelerator, taking control of the Ego, then accelerates into the curb at the stop. The Ego made contact with the curb 3 seconds after switching into manual, causing severe damage to the front-right tire. Resimulation of this event shows that there were no autonomy errors that led to this event, and had the Ego stayed in autonomy, this event would not have happened. This AVO had just completed our training course with only a few hours of service time before this incident. Upon further review of the AVO performance, on their own, it was decided to remove her from the AVO role.","occurredAt":"2025-11-01T12:00:00.000Z","reviewStatus":"reviewed","modelId":null,"deploymentId":null,"companyId":"8f52c3ed-fb8c-4f25-8c75-c7c9f912776d","aliases":[],"collisionRisk":"none","reviewNote":null,"severity":"minor","rootCauseCategory":null,"rootCauseDetail":null,"affectedUnitsCount":null,"affectedUnitsBasis":null,"remediationStatus":null,"regulatoryAction":null,"regulatoryBody":null,"propertyDamageEstimateUsd":null,"damageEstimateBasis":null,"bodilyInjurySeverity":"unknown","fatalityCount":null,"lossCostClass":null,"sourceQualityTier":null,"oshaRecordable":null,"oshaCaseNumber":null,"rootCauseDisclosed":null,"publicDisclosureDate":null,"insuranceClaimPublic":null,"createdAt":"2026-07-12T05:02:00.268Z","updatedAt":"2026-07-14T21:53:38.800Z","model":null,"deployment":null,"company":{"id":"8f52c3ed-fb8c-4f25-8c75-c7c9f912776d","name":"May Mobility","slug":"may-mobility","description":"May Mobility is an autonomous-shuttle / microtransit company running driverless public AV services (autonomous Toyota Sienna minivans). Founded in 2017 and anchored by strategic backer Toyota.","status":"Private","founded":2017,"hq":"Ann Arbor, Michigan, USA","fundingTotal":null,"type":null,"reviewStatus":"reviewed","lifecycleState":"active","supersededByCompanyId":null,"sources":[{"url":"https://maymobility.com/","title":"May Mobility","sourceName":"May Mobility (official)"},{"url":"https://en.wikipedia.org/wiki/May_Mobility","title":"May Mobility","sourceName":"Wikipedia"}],"keyFacts":[{"label":"Founded","value":"2017 by Edwin Olson, Steve Vozar and Alisyn Malek"},{"label":"Backers","value":"Toyota (led Series B; Toyota AI Ventures), BMW i Ventures, SPARX, Millennium, Cyrus Capital"},{"label":"Deployments","value":"Driverless public service Peachtree Corners GA (2025); rider-only Sun City AZ (2023); earlier Detroit/Columbus/Providence/Grand Rapids"},{"label":"Vehicle platform","value":"Autonomous Toyota Sienna minivans"},{"label":"Business type","value":"Autonomous-shuttle / microtransit company"},{"label":"Service type","value":"Driverless public AV services"}],"aliases":["May Mobility"],"collisionRisk":"low","reviewNote":null,"atsProvider":"greenhouse","atsSlug":"maymobility","factoryLocations":null,"manufacturingCapacity":null,"orgType":null,"burnSignal":null,"litigationEvents":null,"insurancePostureDisclosed":null,"unitEconomicsDisclosed":null,"createdAt":"2026-06-05T03:46:40.621Z","updatedAt":"2026-06-29T02:33:17.662Z"},"derived":{"status":"active"},"sources":[{"id":"5e6f1124-eec1-450b-aff6-cdda567c6fc7","incidentId":"3ea556d1-a542-4c5a-a12c-b2463839a282","url":"https://www.nhtsa.gov/laws-regulations/standing-general-order-crash-reporting#report-30413-13083","label":null,"publishedAt":null,"notes":null,"title":null,"sourceName":null,"mediaType":"article","videoId":null,"channel":null,"durationSec":null,"timestampSec":null,"createdAt":"2026-07-12T05:02:00.294Z","updatedAt":"2026-07-12T05:02:00.294Z"}],"responses":[],"statusEvents":[],"jsonLd":{"@context":"https://schema.org","@type":"NewsArticle","@id":"https://registry.deploy.report/incidents/nhtsa-sgo-30413-13083","url":"https://registry.deploy.report/incidents/nhtsa-sgo-30413-13083","headline":"ADS crash report in Grand Rapids, MN involving a TOYOTA Sienna (NHTSA SGO 30413-13083)","description":"A May autonomous shuttle (Ego) is approaching a passenger stop location in autonomy. The vehicle operator (AVO) presses on the accelerator, taking control of the Ego, then accelerates into the curb at the stop. The Ego made contact with the curb 3 seconds after switching into manual, causing severe damage to the front-right tire. Resimulation of this event shows that there were no autonomy errors that led to this event, and had the Ego stayed in autonomy, this event would not have happened. This AVO had just completed our training course with only a few hours of service time before this incident. Upon further review of the AVO performance, on their own, it was decided to remove her from the AVO role.","identifier":"3ea556d1-a542-4c5a-a12c-b2463839a282","datePublished":"2025-11-01T12:00:00.000Z","articleSection":"collision","publisher":{"@id":"https://deploy.report/#organization"},"author":{"@id":"https://deploy.report/#organization"}},"framework_metadata":{"framework_schema_version":"0.1.0","verification_status":"verified","maturity_stage":null,"lifecycle_state":null,"architectural_position":{"cohort":null,"sub_cohorts":[]},"within_cohort_verified_vs_claimed_pair":null,"cap_flags":[],"verification_depth":{"sources_count":1,"primary_source_types":["primary-regulatory-filing"]}}}