{"id":"458a53ae-d84c-473b-adcd-d9995f10b432","slug":"knightscope-hp-robocop-huntington-park-2019","kind":"other","headline":"Knightscope HP RoboCop emergency button failed to summon police during a Huntington Park fight (2019)","summary":"In October 2019 a Huntington Park, California woman tried to report a fight by pressing the emergency alert button on a Knightscope HP RoboCop security robot, but no help came; she later learned the button was not yet connected to the police department. A widely cited example of a deployed robot's safety feature not functioning as the public assumed.","occurredAt":"2019-10-01T12:00:00.000Z","reviewStatus":"reviewed","modelId":"a9cd3b65-267c-4123-a9a9-37691fe3998b","deploymentId":"88047439-0de0-4cb1-b4d0-29a85f74d1aa","companyId":"5b31719d-af79-40b4-80c9-5e3b5d49e289","dataCenterId":null,"aliases":[],"collisionRisk":"none","reviewNote":null,"severity":"moderate","rootCauseCategory":"other","rootCauseDetail":"Robot's emergency-alert button was not connected to police dispatch; a bystander's call for help went unanswered.","affectedUnitsCount":null,"affectedUnitsBasis":null,"remediationStatus":"acknowledged","regulatoryAction":"none","regulatoryBody":null,"propertyDamageEstimateUsd":null,"damageEstimateBasis":null,"bodilyInjurySeverity":null,"fatalityCount":0,"lossCostClass":null,"sourceQualityTier":null,"oshaRecordable":null,"oshaCaseNumber":null,"rootCauseDisclosed":null,"publicDisclosureDate":null,"insuranceClaimPublic":null,"formFactor":null,"latitude":null,"longitude":null,"autonomyClass":null,"legalOutcomeClass":"unknown","createdAt":"2026-06-24T04:09:36.867Z","updatedAt":"2026-07-14T21:53:38.350Z","model":{"id":"a9cd3b65-267c-4123-a9a9-37691fe3998b","companyId":"5b31719d-af79-40b4-80c9-5e3b5d49e289","modelName":"Knightscope K5","slug":"knightscope-k5","description":"5-foot autonomous security patrol robot; 360-degree cameras, thermal imaging, license plate reading; deploys in outdoor spaces.","formFactor":"security_patrol","industryVertical":null,"environment":null,"maturityStage":"commercial","lifecycleState":"active","supersededByModelId":null,"specs":{},"manufacturerSerial":null,"reviewStatus":"reviewed","sources":[{"url":"https://en.wikipedia.org/wiki/Knightscope","title":"Knightscope K5 (re-verified primary source)"},{"url":"https://knightscope.com/hubfs/K5V5C.pdf?hsLang=en","title":"K5V5C Outdoor / Indoor Use","sourceName":"Knightscope"},{"url":"https://knightscope.com/blog/built-for-the-real-world-how-the-k5-robot-handles-weather-people-and-parking-lots","title":"Built for the Real World: How the K5 Robot Handles Weather, People, and Parking Lots","sourceName":"Knightscope"},{"url":"https://knightscope.com/the-force","title":"The Force","sourceName":"Knightscope"}],"aliases":[],"collisionRisk":"low","reviewNote":"Reviewed 2026-07-14: source-gated bulk flip (non-empty sources[]). Ben-approved.","manufacturerTermForTeleop":null,"keyFacts":[{"label":"Type","value":"Autonomous security robot for outdoor patrol"},{"label":"Use case","value":"Malls, corporate campuses, hospitals"},"Price=~$67,500-$75,000 per unit (Shaker Heights OH paid $67,548)","Runtime=~2 hours per charge","Sensor suite=6× LiDAR, 13× sonar, 4× HD cameras, 1× thermal camera","LiDAR suppliers=Velodyne LiDAR + Ouster digital LiDAR","Retirement example=Shaker Heights OH retired K5 after limited deployment","Business model=Machine-as-a-Service (MAA) — hourly subscription model",{"label":"K5 patrol environments","value":"Knightscope describes K5 as an autonomous security robot for indoor and outdoor patrols in environments such as parking lots, campuses, and warehouses ([K5 brochure](https://knightscope.com/hubfs/K5V5C.pdf?hsLang=en)).","sourceUrl":"https://knightscope.com/hubfs/K5V5C.pdf?hsLang=en"},{"label":"K5 sensing and monitoring","value":"Knightscope's K5 materials describe 360-degree video, thermal detection, license-plate recognition, LiDAR, sonar, and two-way communication features ([K5 brochure](https://knightscope.com/hubfs/K5V5C.pdf?hsLang=en)).","sourceUrl":"https://knightscope.com/hubfs/K5V5C.pdf?hsLang=en"},{"label":"K5 operating interface","value":"Knightscope says K5 supports browser-based access, incident alerts, and autonomous battery recharging at docking stations ([K5 brochure](https://knightscope.com/hubfs/K5V5C.pdf?hsLang=en)).","sourceUrl":"https://knightscope.com/hubfs/K5V5C.pdf?hsLang=en"}],"createdAt":"2026-06-06T18:10:14.538Z","updatedAt":"2026-09-29T22:19:15.000Z","unitsInFieldClaimed":null,"unitsInFieldVerified":null,"unitsManufacturedClaimed":null,"unitsManufacturedVerified":null,"unitsAsOf":null,"unitsSource":null,"salesModel":null,"priceUndisclosedSince":null,"autonomyClass":null,"autonomyStatement":null,"autonomyStatementSource":null,"demoForensics":null,"exportControlClass":null,"minCommitment":null,"warrantyTerms":null,"serviceModel":null,"productionRateClaimed":null,"productionRateEvidenced":null,"teleopRatioDisclosed":null,"interventionRateDisclosed":null},"deployment":{"id":"88047439-0de0-4cb1-b4d0-29a85f74d1aa","modelId":"a9cd3b65-267c-4123-a9a9-37691fe3998b","versionId":null,"locationId":"989de9d1-410e-4bb8-ac9d-08ff997fa8d5","operatorId":"5b31719d-af79-40b4-80c9-5e3b5d49e289","ownerId":null,"slug":"knightscope-k5-m-resort-casino","status":"operational","firstSeen":"2024-06-01T00:00:00.000Z","statusChangeReason":null,"contractType":null,"pilotOutcome":null,"endedAt":null,"unitsOnSite":null,"tasksPerformed":["material_handling"],"shiftStructure":null,"hoursPerDay":8,"siteType":"facility","operatorConfirmed":false,"humanSupervisionOnsite":null,"locationPrecisionTier":"verified_coordinates","deploymentScale":"medium_11_100","siteEnvironment":"mixed","operatorType":"maker_operated","sourceQualityTier":2,"manufacturerSerial":null,"reviewStatus":"reviewed","sources":[{"url":"https://www.businesswire.com/news/home/20230228006289/en/M-Resort-Spa-Casino-Deploys-Knightscope-Nasdaq-KSCP-K5-Security-Robot","label":"BusinessWire: M Resort Spa Casino Deploys Knightscope (Nasdaq: KSCP) K5 Security Robot","publishedAt":"2023-02-28"}],"notes":"Knightscope K5 (Knightscope) operating in M Resort Spa Casino, Henderson NV. Status: operational.","keyFacts":[],"reviewNote":null,"exposureHours":null,"deploymentMilesEstimate":null,"exposureBasis":null,"customerSegment":"research","scaleTier":"commercial_10_99","contractValueUsd":null,"contractValueBasis":null,"customerCompanyId":null,"customerExternalName":null,"createdAt":"2026-07-12T19:15:39.675Z","updatedAt":"2026-08-21T17:09:03.601Z"},"company":{"id":"5b31719d-af79-40b4-80c9-5e3b5d49e289","name":"Knightscope","slug":"knightscope","description":"Autonomous security robots; K5/K3/K7 patrol robots deployed at campuses, corporate HQs, hospitals; [Nasdaq](/companies/nasdaq): KSCP.","status":"public","founded":2013,"hq":"Santa Clara, CA","hqLat":37.2333253,"hqLng":-121.6846349,"hqGeocodedAt":"2026-08-05T14:36:05.302Z","hqAddress":null,"hqPrecision":null,"website":"knightscope.com","fundingTotal":"22360000","type":"hardware","roles":["robot_maker","robot_operator"],"reviewStatus":"reviewed","heatIndex":79,"lifecycleState":"active","supersededByCompanyId":null,"sources":[{"url":"https://www.knightscope.com","title":"knightscope official website","sourceName":"knightscope"},{"url":"https://knightscope.com/the-force","title":"The Force and Autonomous Security Robots","sourceName":"Knightscope"}],"keyFacts":[{"label":"Ticker","value":"Nasdaq: KSCP"},{"label":"Products","value":"K5, K3, K7 patrol robots"},{"label":"Deployment Sites","value":"Campuses, corporate HQs, hospitals"},{"label":"Focus","value":"Autonomous security robots"},{"label":"K5 capabilities","value":"Knightscope lists 360 degree HD video, thermal imaging, people and license-plate detection, two-way audio, broadcast messaging, and custom patrol paths for the K5 Autonomous Security Robot ([The Force](https://knightscope.com/the-force)).","sourceUrl":"https://knightscope.com/the-force"},{"label":"K7 operating environment","value":"Knightscope describes the K7 as an autonomous patrol robot for large outdoor environments, industrial sites, logistics hubs, and commercial properties ([The Force](https://knightscope.com/the-force)).","sourceUrl":"https://knightscope.com/the-force"},{"label":"Signals platform","value":"Knightscope describes Signals as a central intelligence layer that fuses sensors, agents, machines, and humans into one operational picture with escalation and audit trails ([The Force](https://knightscope.com/the-force)).","sourceUrl":"https://knightscope.com/the-force"},{"label":"Operational scale claim","value":"Knightscope's current company page reports 434 clients, 42 US states, and more than 4.4 million autonomous hours; the registry records these as company-reported figures ([The Force](https://knightscope.com/the-force)).","sourceUrl":"https://knightscope.com/the-force"}],"aliases":[],"collisionRisk":"low","reviewNote":null,"atsProvider":null,"atsSlug":null,"factoryLocations":null,"manufacturingCapacity":null,"orgType":null,"burnSignal":null,"litigationEvents":null,"insurancePostureDisclosed":null,"unitEconomicsDisclosed":null,"tickerSymbol":"KSCP","stockExchange":"NASDAQ","secCik":"0001600983","revenueUsd":null,"revenueBasis":null,"revenueAsOf":null,"employeeCount":null,"employeeCountBasis":null,"employeeCountAsOf":null,"marketCapUsd":null,"marketCapAsOf":null,"marketCapSource":null,"createdAt":"2026-06-06T18:10:14.143Z","updatedAt":"2026-09-29T22:21:07.785Z"},"derived":{"status":"active"},"sources":[{"id":"cca054a7-1492-41b4-a6a7-10cbe48a3c54","incidentId":"458a53ae-d84c-473b-adcd-d9995f10b432","url":"https://www.nbcnews.com/business/business-news/security-robots-expand-across-u-s-few-tangible-results-n1272421","label":"NBC News","publishedAt":null,"notes":null,"title":null,"sourceName":null,"mediaType":"article","videoId":null,"channel":null,"durationSec":null,"timestampSec":null,"createdAt":"2026-06-24T04:09:36.867Z","updatedAt":"2026-06-24T04:09:36.867Z"},{"id":"0178161b-2a8c-4f69-afa8-965239f76c17","incidentId":"458a53ae-d84c-473b-adcd-d9995f10b432","url":"https://abc7.com/post/huntington-parks-robocop-unable-to-contact-police-will-soon-get-update/5601190/","label":null,"publishedAt":null,"notes":null,"title":"Huntington Park Robocop unable to contact police, will soon get update to enable feature","sourceName":"ABC7 Los Angeles","mediaType":"article","videoId":null,"channel":null,"durationSec":null,"timestampSec":null,"createdAt":"2026-10-03T17:38:10.325Z","updatedAt":"2026-10-03T17:38:10.325Z"}],"responses":[],"statusEvents":[],"jsonLd":{"@context":"https://schema.org","@type":"NewsArticle","@id":"https://registry.deploy.report/incidents/knightscope-hp-robocop-huntington-park-2019","url":"https://registry.deploy.report/incidents/knightscope-hp-robocop-huntington-park-2019","headline":"Knightscope HP RoboCop emergency button failed to summon police during a Huntington Park fight (2019)","description":"In October 2019 a Huntington Park, California woman tried to report a fight by pressing the emergency alert button on a Knightscope HP RoboCop security robot, but no help came; she later learned the button was not yet connected to the police department. A widely cited example of a deployed robot's safety feature not functioning as the public assumed.","identifier":"458a53ae-d84c-473b-adcd-d9995f10b432","datePublished":"2019-10-01T12:00:00.000Z","articleSection":"other","publisher":{"@id":"https://deploy.report/#organization"},"author":{"@id":"https://deploy.report/#organization"}},"framework_metadata":{"framework_schema_version":"0.1.0","verification_status":"verified","maturity_stage":null,"lifecycle_state":null,"architectural_position":{"cohort":null,"sub_cohorts":[]},"within_cohort_verified_vs_claimed_pair":null,"cap_flags":[],"verification_depth":{"sources_count":2,"primary_source_types":[]}}}