{"id":"7ef9c05c-0760-4551-88a4-b5eb9b65e6ec","slug":"digital-dream-labs-pa-ag-lawsuit-2024-09","kind":"regulatory_action","headline":"Pennsylvania AG sues Digital Dream Labs for failing to fulfill 14,000 prepaid robot orders","summary":"The Pennsylvania Office of the Attorney General filed a lawsuit against Digital Dream Labs for widespread failures to fulfill orders, issue refunds, or respond to consumer requests. The company failed to deliver most of 14,000 prepaid orders for Vector 2.0, Cozmo 2.0, and Butter Robot placed between November 2020 and January 2024, totaling over $4 million in sales. Customers paid between $147 and $655 per robot. The lawsuit seeks restitution, civil penalties, and a prohibition on accepting prepayment for products in Pennsylvania.","occurredAt":"2024-09-17T00:00:00.000Z","reviewStatus":"unreviewed","modelId":null,"deploymentId":null,"companyId":"326e4464-71f0-47a0-a551-b84c0fef97d8","dataCenterId":null,"aliases":[],"collisionRisk":"none","reviewNote":null,"severity":"serious","rootCauseCategory":null,"rootCauseDetail":null,"affectedUnitsCount":null,"affectedUnitsBasis":null,"remediationStatus":"outstanding","regulatoryAction":"investigation","regulatoryBody":"PA Attorney General","propertyDamageEstimateUsd":null,"damageEstimateBasis":null,"bodilyInjurySeverity":null,"fatalityCount":null,"lossCostClass":null,"sourceQualityTier":null,"oshaRecordable":null,"oshaCaseNumber":null,"rootCauseDisclosed":null,"publicDisclosureDate":null,"insuranceClaimPublic":null,"formFactor":null,"latitude":null,"longitude":null,"autonomyClass":null,"legalOutcomeClass":"unknown","createdAt":"2026-08-16T05:06:42.529Z","updatedAt":"2026-08-16T05:06:42.529Z","model":null,"deployment":null,"company":{"id":"326e4464-71f0-47a0-a551-b84c0fef97d8","name":"Digital Dream Labs","slug":"digital-dream-labs","description":"Digital Dream Labs is a Pittsburgh-based ed-tech and robotics company that acquired the assets of Anki in 2019, including patents, trademarks, and IP for the Cozmo, Vector, and Anki Overdrive product lines. Founded in 2015 by H. Jacob Hanchar, the company develops AI-powered consumer companion robots and educational tools.","status":"private (acquired Anki assets)","founded":2015,"hq":"Pittsburgh, PA, USA","hqLat":40.4406968,"hqLng":-80.0025666,"hqGeocodedAt":"2026-08-05T14:26:53.599Z","hqAddress":null,"hqPrecision":null,"website":null,"fundingTotal":"2000000","type":"hardware","reviewStatus":"reviewed","lifecycleState":"active","supersededByCompanyId":null,"sources":[{"url":"https://anki.bot/products/vector-robot","label":"Vector Robot -- Digital Dream Labs","title":"Vector Robot -- Digital Dream Labs","mediaType":"article","sourceName":"Digital Dream Labs"}],"keyFacts":[{"label":"CEO","value":"Jacob Hanchar"},{"label":"Acquired","value":"Anki assets (Cozmo, Vector)"},{"label":"Funding","value":"$2M bridge round (2022)"},{"label":"Products","value":"Vector 2.0, Cozmo, Overdrive, Puzzlets"}],"aliases":[],"collisionRisk":"low","reviewNote":null,"atsProvider":null,"atsSlug":null,"factoryLocations":null,"manufacturingCapacity":null,"orgType":null,"burnSignal":null,"litigationEvents":null,"insurancePostureDisclosed":null,"unitEconomicsDisclosed":null,"tickerSymbol":null,"stockExchange":null,"secCik":null,"revenueUsd":null,"revenueBasis":null,"revenueAsOf":null,"employeeCount":null,"employeeCountBasis":null,"employeeCountAsOf":null,"marketCapUsd":null,"marketCapAsOf":null,"marketCapSource":null,"createdAt":"2026-06-16T21:09:45.333Z","updatedAt":"2026-08-16T05:06:07.694Z"},"derived":{"status":"active"},"sources":[{"id":"0fecfa74-837b-4140-9b5d-19926638065f","incidentId":"7ef9c05c-0760-4551-88a4-b5eb9b65e6ec","url":"https://www.cbsnews.com/pittsburgh/news/pa-attorney-general-lawsuit-digital-dream-labs/","label":"CBS News Pittsburgh","publishedAt":"2024-09-17T00:00:00.000Z","notes":null,"title":null,"sourceName":"CBS News Pittsburgh","mediaType":"article","videoId":null,"channel":null,"durationSec":null,"timestampSec":null,"createdAt":"2026-08-16T05:06:42.529Z","updatedAt":"2026-08-16T05:06:42.529Z"}],"responses":[],"statusEvents":[{"id":"e8cfa5df-4f56-4818-a1f9-701a1aaf9d21","incidentId":"7ef9c05c-0760-4551-88a4-b5eb9b65e6ec","status":"active","reason":null,"source":"agent:recon","effectiveAt":"2026-08-16T05:06:43.682Z","createdAt":"2026-08-16T05:06:43.682Z"}],"jsonLd":{"@context":"https://schema.org","@type":"NewsArticle","@id":"https://registry.deploy.report/incidents/digital-dream-labs-pa-ag-lawsuit-2024-09","url":"https://registry.deploy.report/incidents/digital-dream-labs-pa-ag-lawsuit-2024-09","headline":"Pennsylvania AG sues Digital Dream Labs for failing to fulfill 14,000 prepaid robot orders","description":"The Pennsylvania Office of the Attorney General filed a lawsuit against Digital Dream Labs for widespread failures to fulfill orders, issue refunds, or respond to consumer requests. The company failed to deliver most of 14,000 prepaid orders for Vector 2.0, Cozmo 2.0, and Butter Robot placed between November 2020 and January 2024, totaling over $4 million in sales. Customers paid between $147 and $655 per robot. The lawsuit seeks restitution, civil penalties, and a prohibition on accepting prepayment for products in Pennsylvania.","identifier":"7ef9c05c-0760-4551-88a4-b5eb9b65e6ec","datePublished":"2024-09-17T00:00:00.000Z","articleSection":"regulatory action","publisher":{"@id":"https://deploy.report/#organization"},"author":{"@id":"https://deploy.report/#organization"}},"framework_metadata":{"framework_schema_version":"0.1.0","verification_status":"unreviewed","maturity_stage":null,"lifecycle_state":null,"architectural_position":{"cohort":null,"sub_cohorts":[]},"within_cohort_verified_vs_claimed_pair":null,"cap_flags":[],"verification_depth":{"sources_count":1,"primary_source_types":[]}}}