{"id":"a6e63748-e255-46f1-8a91-c052fc7f4efc","slug":"nhtsa-sgo-30413-13248","kind":"collision","headline":"ADS crash report in Atlanta, GA involving a TOYOTA Sienna (NHTSA SGO 30413-13248)","summary":"The May autonomous shuttle (Ego) stopped in Autonomous mode safely behind a lead vehicle at a traffic light, which then, the lead vehicle, reversed into the stationary Ego. The Autonomous vehicle operator took over control of the vehicle and attempted to reverse, but was unable to get out of the way of the reversing vehicle.  The planner did roll out the agent with a reversing policy and predicted the collision, but the system currently is not able to honk or reverse or do anything else that could have avoided this.  The primary factor was fault by the lead vehicle. There was no fault in our software that led to this event.","occurredAt":"2025-11-01T12:00:00.000Z","reviewStatus":"reviewed","modelId":"e107a295-765b-49c3-a41d-40eee29f9d50","deploymentId":"585a9404-9de4-4a55-a533-c53ea3c9559f","companyId":"8f52c3ed-fb8c-4f25-8c75-c7c9f912776d","dataCenterId":null,"aliases":[],"collisionRisk":"none","reviewNote":null,"severity":"minor","rootCauseCategory":null,"rootCauseDetail":null,"affectedUnitsCount":null,"affectedUnitsBasis":null,"remediationStatus":null,"regulatoryAction":null,"regulatoryBody":null,"propertyDamageEstimateUsd":null,"damageEstimateBasis":null,"bodilyInjurySeverity":"unknown","fatalityCount":null,"lossCostClass":null,"sourceQualityTier":null,"oshaRecordable":null,"oshaCaseNumber":null,"rootCauseDisclosed":null,"publicDisclosureDate":null,"insuranceClaimPublic":null,"formFactor":null,"latitude":{"s":1,"e":1,"d":[33,7490000]},"longitude":{"s":-1,"e":1,"d":[84,3880000]},"autonomyClass":null,"legalOutcomeClass":"unknown","createdAt":"2026-07-12T05:02:00.153Z","updatedAt":"2026-08-16T05:01:11.543Z","model":{"id":"e107a295-765b-49c3-a41d-40eee29f9d50","companyId":"8f52c3ed-fb8c-4f25-8c75-c7c9f912776d","modelName":"May Mobility Autonomous Sienna","slug":"may-mobility-sienna","description":"May Mobility's autonomous, ADA-accessible Toyota Sienna minivan fleet running its Multi-Policy Decision Making (MPDM) autonomy stack for microtransit / robotaxi service.","formFactor":"av","industryVertical":"passenger_transport","environment":"road","maturityStage":"commercial","lifecycleState":"active","supersededByModelId":null,"specs":[{"label":"Platform","value":"Toyota Sienna minivan (Autono-MaaS; first ADA-compliant wheelchair-accessible AV variant)"},{"label":"Autonomy","value":"SAE Level 4 (driver-out commercial service); MPDM re-evaluates scenarios every ~200ms"},{"label":"Scale","value":"~500k rides across ~19 deployments"},{"label":"First driver-out","value":"Peachtree Corners GA (Feb 2025); integrated into the Lyft app in Atlanta"}],"manufacturerSerial":null,"reviewStatus":"reviewed","sources":[{"url":"https://maymobility.com/posts/may-mobility-now-offers-autonomous-driverless-rides-in-peachtree-corners/","title":"May Mobility driver-out service","sourceName":"May Mobility (official)"},{"url":"https://maymobility.com/news/may-mobility-expands-fleet-with-toyota-sienna-autonomos-shuttles","title":"May Mobility expands fleet with Toyota Sienna autonomous shuttles","sourceName":"May Mobility"}],"aliases":["May Mobility Sienna","Toyota Sienna Autono-MaaS"],"collisionRisk":"low","reviewNote":"Reviewed 2026-07-14: source-gated bulk flip (non-empty sources[]). Ben-approved.","manufacturerTermForTeleop":null,"keyFacts":[{"label":"Founded","value":"2017 by Edwin Olson, Steve Vozar and Alisyn Malek"},{"label":"Backers","value":"Toyota (led Series B; Toyota AI Ventures), BMW i Ventures, SPARX, Millennium, Cyrus Capital"},{"label":"Deployments","value":"Driverless public service Peachtree Corners GA (2025); rider-only Sun City AZ (2023); earlier Detroit/Columbus/Providence/Grand Rapids"},{"label":"Vehicle platform","value":"Autonomous Toyota Sienna minivans"},{"label":"Business type","value":"Autonomous-shuttle / microtransit company"},{"label":"Service type","value":"Driverless public AV services"}],"createdAt":"2026-06-05T12:36:00.067Z","updatedAt":"2026-07-14T21:33:20.300Z","unitsInFieldClaimed":null,"unitsInFieldVerified":null,"unitsManufacturedClaimed":null,"unitsManufacturedVerified":null,"unitsAsOf":null,"unitsSource":null,"salesModel":null,"priceUndisclosedSince":null,"autonomyClass":null,"autonomyStatement":null,"autonomyStatementSource":null,"demoForensics":null,"exportControlClass":null,"minCommitment":null,"warrantyTerms":null,"serviceModel":null,"productionRateClaimed":null,"productionRateEvidenced":null,"teleopRatioDisclosed":null,"interventionRateDisclosed":null},"deployment":{"id":"585a9404-9de4-4a55-a533-c53ea3c9559f","modelId":"e107a295-765b-49c3-a41d-40eee29f9d50","versionId":null,"locationId":"c9fddad8-1605-4db7-854e-d92c10aa0232","operatorId":"8f52c3ed-fb8c-4f25-8c75-c7c9f912776d","ownerId":null,"slug":"may-mobility-sienna-toyota-city-japan","status":"operational","firstSeen":"2026-02-01T00:00:00.000Z","statusChangeReason":null,"contractType":null,"pilotOutcome":null,"endedAt":null,"unitsOnSite":null,"tasksPerformed":["delivery"],"shiftStructure":null,"hoursPerDay":16,"siteType":"airport","operatorConfirmed":null,"humanSupervisionOnsite":null,"locationPrecisionTier":"verified_coordinates","deploymentScale":"medium_11_100","siteEnvironment":"outdoor","operatorType":null,"sourceQualityTier":2,"manufacturerSerial":null,"reviewStatus":"reviewed","sources":[{"url":"https://maymobility.com/posts/may-mobilitys-expanding-autonomous-footprint-in-japan/","label":"May Mobility's Expanding Autonomous Footprint in Japan","title":"May Mobility's Expanding Autonomous Footprint in Japan","mediaType":"article","sourceName":"May Mobility","publishedAt":"2026-02-01"}],"notes":"May Mobility launched autonomous driving service in Toyota City in February 2026, validating autonomous driving technology on busy streets. Partnership with MONET Technologies.","keyFacts":[{"label":"Operator","value":"May Mobility"},{"label":"Partner","value":"MONET Technologies"},{"label":"Launch","value":"February 2026"}],"reviewNote":null,"exposureHours":null,"deploymentMilesEstimate":null,"exposureBasis":null,"customerSegment":"logistics","scaleTier":"commercial_10_99","contractValueUsd":null,"contractValueBasis":null,"customerCompanyId":null,"customerExternalName":null,"createdAt":"2026-08-08T19:00:28.701Z","updatedAt":"2026-08-21T14:22:12.110Z"},"company":{"id":"8f52c3ed-fb8c-4f25-8c75-c7c9f912776d","name":"May Mobility","slug":"may-mobility","description":"May Mobility is an autonomous-shuttle / microtransit company running driverless public AV services (autonomous [Toyota](/companies/toyota-industries) Sienna minivans). 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The Autonomous vehicle operator took over control of the vehicle and attempted to reverse, but was unable to get out of the way of the reversing vehicle.  The planner did roll out the agent with a reversing policy and predicted the collision, but the system currently is not able to honk or reverse or do anything else that could have avoided this.  The primary factor was fault by the lead vehicle. There was no fault in our software that led to this event.","identifier":"a6e63748-e255-46f1-8a91-c052fc7f4efc","datePublished":"2025-11-01T12:00:00.000Z","articleSection":"collision","publisher":{"@id":"https://deploy.report/#organization"},"author":{"@id":"https://deploy.report/#organization"}},"framework_metadata":{"framework_schema_version":"0.1.0","verification_status":"verified","maturity_stage":null,"lifecycle_state":null,"architectural_position":{"cohort":null,"sub_cohorts":[]},"within_cohort_verified_vs_claimed_pair":null,"cap_flags":[],"verification_depth":{"sources_count":1,"primary_source_types":["primary-regulatory-filing"]}}}