{"id":"e1c39edc-17b2-45f2-a95b-62d8dbb41c66","slug":"nhtsa-sgo-30413-11489","kind":"collision","headline":"ADS crash report in Atlanta , GA involving a TOYOTA Sienna (NHTSA SGO 30413-11489)","summary":"While traveling north on [XXX], the Autonomous Vehicle Operator (AVO) engages autonomy 3.0 m before the planned right turn and 7.7 m before the break in the curb while traveling at 8.0 m/s.  The May Autonomous Vehicle (ego) was planning to make a tight right turn into a parking lot, which the AVO was unaware of when engaging autonomy.  The ego jerked to the right upon entering autonomy, hitting a curb and damaging both passenger-side front and rear tires and the right rear tire rim.  The AV attempted the right turn despite not having time to slow sufficiently and mounted the curb.  The AVO intervened by accelerating and steering back to the left upon striking the curb, manually maneuvering back to the street while striking a second curb on the opposite side of the parking lot driveway.  Resimulations without the manual intervention show the ego slowing appropriately and making the right turn into the parking lot.  The AVO should have been attentive to the planned route before engaging autonomy.  As a result of this incident, planned improvements to the AVOs instructive dash and audio alerts for upcoming turns have begun to be implemented.","occurredAt":"2025-07-01T12:00:00.000Z","reviewStatus":"reviewed","modelId":"e107a295-765b-49c3-a41d-40eee29f9d50","deploymentId":"585a9404-9de4-4a55-a533-c53ea3c9559f","companyId":"8f52c3ed-fb8c-4f25-8c75-c7c9f912776d","dataCenterId":null,"aliases":[],"collisionRisk":"none","reviewNote":null,"severity":"minor","rootCauseCategory":null,"rootCauseDetail":null,"affectedUnitsCount":null,"affectedUnitsBasis":null,"remediationStatus":null,"regulatoryAction":null,"regulatoryBody":null,"propertyDamageEstimateUsd":null,"damageEstimateBasis":null,"bodilyInjurySeverity":"unknown","fatalityCount":null,"lossCostClass":null,"sourceQualityTier":null,"oshaRecordable":null,"oshaCaseNumber":null,"rootCauseDisclosed":null,"publicDisclosureDate":null,"insuranceClaimPublic":null,"formFactor":null,"latitude":{"s":1,"e":1,"d":[33,7490000]},"longitude":{"s":-1,"e":1,"d":[84,3880000]},"autonomyClass":null,"legalOutcomeClass":"unknown","createdAt":"2026-07-12T05:02:37.835Z","updatedAt":"2026-08-16T05:01:37.668Z","model":{"id":"e107a295-765b-49c3-a41d-40eee29f9d50","companyId":"8f52c3ed-fb8c-4f25-8c75-c7c9f912776d","modelName":"May Mobility Autonomous Sienna","slug":"may-mobility-sienna","description":"May Mobility's autonomous, ADA-accessible Toyota Sienna minivan fleet running its Multi-Policy Decision Making (MPDM) autonomy stack for microtransit / robotaxi service.","formFactor":"av","industryVertical":"passenger_transport","environment":"road","maturityStage":"commercial","lifecycleState":"active","supersededByModelId":null,"specs":[{"label":"Platform","value":"Toyota Sienna minivan (Autono-MaaS; first ADA-compliant wheelchair-accessible AV variant)"},{"label":"Autonomy","value":"SAE Level 4 (driver-out commercial service); MPDM re-evaluates scenarios every ~200ms"},{"label":"Scale","value":"~500k rides across ~19 deployments"},{"label":"First driver-out","value":"Peachtree Corners GA (Feb 2025); integrated into the Lyft app in Atlanta"}],"manufacturerSerial":null,"reviewStatus":"reviewed","sources":[{"url":"https://maymobility.com/posts/may-mobility-now-offers-autonomous-driverless-rides-in-peachtree-corners/","title":"May Mobility driver-out service","sourceName":"May Mobility (official)"},{"url":"https://maymobility.com/news/may-mobility-expands-fleet-with-toyota-sienna-autonomos-shuttles","title":"May Mobility expands fleet with Toyota Sienna autonomous shuttles","sourceName":"May Mobility"}],"aliases":["May Mobility Sienna","Toyota Sienna Autono-MaaS"],"collisionRisk":"low","reviewNote":"Reviewed 2026-07-14: source-gated bulk flip (non-empty sources[]). Ben-approved.","manufacturerTermForTeleop":null,"keyFacts":[{"label":"Founded","value":"2017 by Edwin Olson, Steve Vozar and Alisyn Malek"},{"label":"Backers","value":"Toyota (led Series B; Toyota AI Ventures), BMW i Ventures, SPARX, Millennium, Cyrus Capital"},{"label":"Deployments","value":"Driverless public service Peachtree Corners GA (2025); rider-only Sun City AZ (2023); earlier Detroit/Columbus/Providence/Grand Rapids"},{"label":"Vehicle platform","value":"Autonomous Toyota Sienna minivans"},{"label":"Business type","value":"Autonomous-shuttle / microtransit company"},{"label":"Service type","value":"Driverless public AV services"}],"createdAt":"2026-06-05T12:36:00.067Z","updatedAt":"2026-07-14T21:33:20.300Z","unitsInFieldClaimed":null,"unitsInFieldVerified":null,"unitsManufacturedClaimed":null,"unitsManufacturedVerified":null,"unitsAsOf":null,"unitsSource":null,"salesModel":null,"priceUndisclosedSince":null,"autonomyClass":null,"autonomyStatement":null,"autonomyStatementSource":null,"demoForensics":null,"exportControlClass":null,"minCommitment":null,"warrantyTerms":null,"serviceModel":null,"productionRateClaimed":null,"productionRateEvidenced":null,"teleopRatioDisclosed":null,"interventionRateDisclosed":null},"deployment":{"id":"585a9404-9de4-4a55-a533-c53ea3c9559f","modelId":"e107a295-765b-49c3-a41d-40eee29f9d50","versionId":null,"locationId":"c9fddad8-1605-4db7-854e-d92c10aa0232","operatorId":"8f52c3ed-fb8c-4f25-8c75-c7c9f912776d","ownerId":null,"slug":"may-mobility-sienna-toyota-city-japan","status":"operational","firstSeen":"2026-02-01T00:00:00.000Z","statusChangeReason":null,"contractType":null,"pilotOutcome":null,"endedAt":null,"unitsOnSite":null,"tasksPerformed":["delivery"],"shiftStructure":null,"hoursPerDay":16,"siteType":"airport","operatorConfirmed":null,"humanSupervisionOnsite":null,"locationPrecisionTier":"verified_coordinates","deploymentScale":"medium_11_100","siteEnvironment":"outdoor","operatorType":null,"sourceQualityTier":2,"manufacturerSerial":null,"reviewStatus":"reviewed","sources":[{"url":"https://maymobility.com/posts/may-mobilitys-expanding-autonomous-footprint-in-japan/","label":"May Mobility's Expanding Autonomous Footprint in Japan","title":"May Mobility's Expanding Autonomous Footprint in Japan","mediaType":"article","sourceName":"May Mobility","publishedAt":"2026-02-01"}],"notes":"May Mobility launched autonomous driving service in Toyota City in February 2026, validating autonomous driving technology on busy streets. Partnership with MONET Technologies.","keyFacts":[{"label":"Operator","value":"May Mobility"},{"label":"Partner","value":"MONET Technologies"},{"label":"Launch","value":"February 2026"}],"reviewNote":null,"exposureHours":null,"deploymentMilesEstimate":null,"exposureBasis":null,"customerSegment":"logistics","scaleTier":"commercial_10_99","contractValueUsd":null,"contractValueBasis":null,"customerCompanyId":null,"customerExternalName":null,"createdAt":"2026-08-08T19:00:28.701Z","updatedAt":"2026-08-21T14:22:12.110Z"},"company":{"id":"8f52c3ed-fb8c-4f25-8c75-c7c9f912776d","name":"May Mobility","slug":"may-mobility","description":"May Mobility is an autonomous-shuttle / microtransit company running driverless public AV services (autonomous [Toyota](/companies/toyota-industries) Sienna minivans). Founded in 2017 and anchored by strategic backer Toyota.","status":"Private","founded":2017,"hq":"Ann Arbor, Michigan, USA","hqLat":42.2813722,"hqLng":-83.7484616,"hqGeocodedAt":"2026-08-05T14:38:39.509Z","hqAddress":null,"hqPrecision":null,"website":"maymobility.com","fundingTotal":"172500000","type":"hardware","roles":["robot_maker","robot_operator"],"reviewStatus":"reviewed","lifecycleState":"active","supersededByCompanyId":null,"sources":[{"url":"https://maymobility.com/","title":"May Mobility","sourceName":"May Mobility (official)"},{"url":"https://en.wikipedia.org/wiki/May_Mobility","title":"May Mobility","sourceName":"Wikipedia"}],"keyFacts":[{"label":"Founded","value":"2017 by Edwin Olson, Steve Vozar and Alisyn Malek"},{"label":"Backers","value":"Toyota (led Series B; Toyota AI Ventures), BMW i Ventures, SPARX, Millennium, Cyrus Capital"},{"label":"Deployments","value":"Driverless public service Peachtree Corners GA (2025); rider-only Sun City AZ (2023); earlier Detroit/Columbus/Providence/Grand Rapids"},{"label":"Vehicle platform","value":"Autonomous Toyota Sienna minivans"},{"label":"Business type","value":"Autonomous-shuttle / microtransit company"},{"label":"Service type","value":"Driverless public AV services"},{"label":"Peachtree Corners GA depot","value":"Second US driverless operation in Peachtree Corners, GA — smart city deployment (verified, 2025)"},{"label":"Active deployment cities","value":"Atlanta GA (via Lyft), Peachtree Corners GA (driverless), Grand Rapids MN, Eden Prairie MN, Nagoya Japan"},{"label":"Saito City Japan pilot","value":"30-day driverless pilot in Saito City, Japan launched February 2026"}],"aliases":["May Mobility"],"collisionRisk":"low","reviewNote":null,"atsProvider":"greenhouse","atsSlug":"maymobility","factoryLocations":null,"manufacturingCapacity":null,"orgType":null,"burnSignal":null,"litigationEvents":null,"insurancePostureDisclosed":null,"unitEconomicsDisclosed":null,"tickerSymbol":null,"stockExchange":null,"secCik":null,"revenueUsd":null,"revenueBasis":null,"revenueAsOf":null,"employeeCount":null,"employeeCountBasis":null,"employeeCountAsOf":null,"marketCapUsd":null,"marketCapAsOf":null,"marketCapSource":null,"createdAt":"2026-06-05T03:46:40.621Z","updatedAt":"2026-08-21T22:21:57.995Z"},"derived":{"status":"active"},"sources":[{"id":"7a0db0a7-e7d7-4504-8495-b5890c53c43e","incidentId":"e1c39edc-17b2-45f2-a95b-62d8dbb41c66","url":"https://www.nhtsa.gov/laws-regulations/standing-general-order-crash-reporting#report-30413-11489","label":null,"publishedAt":null,"notes":null,"title":null,"sourceName":null,"mediaType":"article","videoId":null,"channel":null,"durationSec":null,"timestampSec":null,"createdAt":"2026-07-12T05:02:37.862Z","updatedAt":"2026-08-16T05:01:37.621Z"}],"responses":[],"statusEvents":[],"jsonLd":{"@context":"https://schema.org","@type":"NewsArticle","@id":"https://registry.deploy.report/incidents/nhtsa-sgo-30413-11489","url":"https://registry.deploy.report/incidents/nhtsa-sgo-30413-11489","headline":"ADS crash report in Atlanta , GA involving a TOYOTA Sienna (NHTSA SGO 30413-11489)","description":"While traveling north on [XXX], the Autonomous Vehicle Operator (AVO) engages autonomy 3.0 m before the planned right turn and 7.7 m before the break in the curb while traveling at 8.0 m/s.  The May Autonomous Vehicle (ego) was planning to make a tight right turn into a parking lot, which the AVO was unaware of when engaging autonomy.  The ego jerked to the right upon entering autonomy, hitting a curb and damaging both passenger-side front and rear tires and the right rear tire rim.  The AV attempted the right turn despite not having time to slow sufficiently and mounted the curb.  The AVO intervened by accelerating and steering back to the left upon striking the curb, manually maneuvering back to the street while striking a second curb on the opposite side of the parking lot driveway.  Resimulations without the manual intervention show the ego slowing appropriately and making the right turn into the parking lot.  The AVO should have been attentive to the planned route before engaging autonomy.  As a result of this incident, planned improvements to the AVOs instructive dash and audio alerts for upcoming turns have begun to be implemented.","identifier":"e1c39edc-17b2-45f2-a95b-62d8dbb41c66","datePublished":"2025-07-01T12:00:00.000Z","articleSection":"collision","publisher":{"@id":"https://deploy.report/#organization"},"author":{"@id":"https://deploy.report/#organization"}},"framework_metadata":{"framework_schema_version":"0.1.0","verification_status":"verified","maturity_stage":null,"lifecycle_state":null,"architectural_position":{"cohort":null,"sub_cohorts":[]},"within_cohort_verified_vs_claimed_pair":null,"cap_flags":[],"verification_depth":{"sources_count":1,"primary_source_types":["primary-regulatory-filing"]}}}