{"id":"ec9630a5-2ac7-491a-9fa1-32f323f36b8c","slug":"recall-2017-01-18-hp-inc","kind":"recall","headline":"HP Inc. recalls lithium-ion batteries in notebook computers due to fire hazard","summary":"HP Inc. Canada recalled third-party lithium-ion batteries used in HP notebook computers and mobile workstations due to fire hazard. HP had received reports of batteries overheating and at least one incident where a laptop caught fire. The recall was part of a series of battery recalls by HP affecting over 100,000 units.","occurredAt":"2017-01-18T12:00:00.000Z","reviewStatus":"unreviewed","modelId":null,"deploymentId":null,"companyId":"ef9de1d0-ba26-491d-a453-950c417d5b29","aliases":[],"collisionRisk":"none","reviewNote":null,"severity":"moderate","rootCauseCategory":null,"rootCauseDetail":null,"affectedUnitsCount":null,"affectedUnitsBasis":null,"remediationStatus":null,"regulatoryAction":"recall_ordered","regulatoryBody":"other","propertyDamageEstimateUsd":null,"damageEstimateBasis":null,"bodilyInjurySeverity":null,"fatalityCount":null,"lossCostClass":null,"sourceQualityTier":null,"createdAt":"2026-07-08T09:08:58.656Z","updatedAt":"2026-07-08T09:08:58.656Z","model":null,"deployment":null,"company":{"id":"ef9de1d0-ba26-491d-a453-950c417d5b29","name":"HP Inc.","slug":"hp-inc","description":"HP Inc. (NYSE: HPQ) is a global technology company headquartered in Palo Alto, California, that develops personal computers, printers, and [3D printing](https://www.hp.com/us-en/newsroom/press-releases/2025/hp-drives-additive-manufacturing.html) systems. Founded in 2015 when the original [Hewlett-Packard](https://en.wikipedia.org/wiki/Hewlett-Packard) split into two companies, HP Inc. retained the PC and printer businesses and has since built a significant additive manufacturing portfolio with its Multi Jet Fusion 3D printing platform. The company is the world's second-largest PC vendor by unit sales and employs approximately 55,000 people worldwide.","status":"public (NYSE:HPQ)","founded":2015,"hq":"Palo Alto, California, USA","fundingTotal":null,"type":"hardware","reviewStatus":"reviewed","sources":[{"url":"https://www.hp.com/","title":"HP","date_accessed":"2026-06-24"}],"keyFacts":[{"label":"Interim CEO","value":"Bruce D. Broussard"},{"label":"Former CEO","value":"Enrique Lores (Nov 2019 - Feb 2026)"},{"label":"Chairman","value":"Chip Bergh"},{"label":"Revenue (FY2025)","value":"$55.29 billion"},{"label":"NYSE ticker","value":"HPQ"},{"label":"Employees","value":"~55,000"},{"label":"Predecessor","value":"Hewlett-Packard (founded 1939)"},{"label":"3D printing platform","value":"Multi Jet Fusion"},{"label":"Hero image candidate","value":"https://commons.wikimedia.org/wiki/File:HP_Headquarters_Palo_Alto.jpg (source: Wikimedia Commons, CC BY-SA)"}],"aliases":[],"collisionRisk":"low","reviewNote":null,"atsProvider":null,"atsSlug":null,"createdAt":"2026-06-25T00:29:44.814Z","updatedAt":"2026-07-08T09:09:37.981Z"},"derived":{"status":"active"},"sources":[{"id":"9786fe66-b695-4c8b-98e4-94483356c4ff","incidentId":"ec9630a5-2ac7-491a-9fa1-32f323f36b8c","url":"https://recalls-rappels.canada.ca/en/alert-recall/updated-recall-hp-inc-canada-recalls-third-party-lithium-ion-batteries-notebook","label":null,"publishedAt":null,"notes":null,"title":"HP Inc. Canada recalls Third-party Lithium-ion Batteries in Notebook Computers","sourceName":"Health Canada","mediaType":"article","videoId":null,"channel":null,"durationSec":null,"timestampSec":null,"createdAt":"2026-07-08T09:08:59.039Z","updatedAt":"2026-07-08T09:08:59.039Z"}],"responses":[],"statusEvents":[{"id":"0df62221-00fd-4004-83d2-f00e5f679aad","incidentId":"ec9630a5-2ac7-491a-9fa1-32f323f36b8c","status":"active","reason":null,"source":"agent:depth","effectiveAt":"2026-07-08T09:08:59.424Z","createdAt":"2026-07-08T09:08:59.425Z"}],"jsonLd":{"@context":"https://schema.org","@type":"NewsArticle","@id":"https://registry.deploy.report/incidents/recall-2017-01-18-hp-inc","url":"https://registry.deploy.report/incidents/recall-2017-01-18-hp-inc","headline":"HP Inc. recalls lithium-ion batteries in notebook computers due to fire hazard","description":"HP Inc. Canada recalled third-party lithium-ion batteries used in HP notebook computers and mobile workstations due to fire hazard. HP had received reports of batteries overheating and at least one incident where a laptop caught fire. The recall was part of a series of battery recalls by HP affecting over 100,000 units.","identifier":"ec9630a5-2ac7-491a-9fa1-32f323f36b8c","datePublished":"2017-01-18T12:00:00.000Z","articleSection":"recall","publisher":{"@id":"https://deploy.report/#organization"},"author":{"@id":"https://deploy.report/#organization"}},"framework_metadata":{"framework_schema_version":"0.1.0","verification_status":"unreviewed","maturity_stage":null,"lifecycle_state":null,"architectural_position":{"cohort":null,"sub_cohorts":[]},"within_cohort_verified_vs_claimed_pair":null,"cap_flags":[],"verification_depth":{"sources_count":1,"primary_source_types":[]}}}