{"id":"1a0e01d0-525e-4c66-a4ef-5ccd637f75c4","modelId":"8df91110-4895-478e-a3eb-c95a709244e5","versionId":null,"locationId":"b45b8936-c495-4557-8219-8fe1b1b53052","operatorId":"748c9dbe-9345-4a78-946a-711d77d5b95d","ownerId":null,"slug":"reflex-gxo-fulfillment","status":"active","firstSeen":"2024-09-18T00:00:00.000Z","manufacturerSerial":null,"reviewStatus":"reviewed","sources":[{"url":"https://www.gxo.com/news_article/gxo-partners-with-reflex-robotics-to-deploy-new-warehouse-automation/","label":"GXO Logistics — Reflex Robotics partnership announcement (Sept 18, 2024)"},{"url":"https://www.dcvelocity.com/","label":"DC Velocity — GXO + Reflex Robotics coverage"},{"url":"https://interestingengineering.com/","label":"Interesting Engineering — April 2025 task detail (Locus pairing, sports apparel customer)"},{"url":"https://www.therobotreport.com/","label":"The Robot Report — Reflex Robotics pilot coverage"}],"notes":"GXO's second Robots-as-a-Service humanoid agreement, announced September 18, 2024. Reflex Robotics' wheeled mobile manipulator deployed into a live omni-channel fulfillment operation for a Fortune 100 retailer through GXO's operational incubator program. Per April 2025 reporting, the Reflex unit transports empty corrugated boxes from a Locus Robotics unit at a sports apparel customer site. Out-of-the-box solution reaching operational capability within 60 minutes, beginning teleoperated and ramping toward autonomy by learning from human demonstrations.","keyFacts":[{"label":"Significance","value":"GXO's second humanoid RaaS (after Agility Digit June 2024)"},{"label":"Arms","value":"Dual (25 lb per arm, 50 lb combined)"},{"label":"Spine","value":"Adjustable, floor to high shelf"},{"label":"Base footprint","value":"Sub-2ft x 2ft wheeled base"},{"label":"Battery","value":"16+ hour"},{"label":"Gripper","value":"Swappable three-finger with suction"},{"label":"Teleoperation range","value":"Up to 3,000 miles via Wi-Fi"},{"label":"Program path","value":"Deployed via GXO operational incubator program; human-in-the-loop currently"},{"label":"Customer site task (April 2025)","value":"Transports empty corrugated boxes from a Locus Robotics unit at a sports apparel customer site"},{"label":"Reflex CEO","value":"Ritesh Ragavender"}],"reviewNote":null,"createdAt":"2026-05-28T12:02:27.764Z","updatedAt":"2026-05-28T12:02:27.926Z","model":{"id":"8df91110-4895-478e-a3eb-c95a709244e5","companyId":"d1186236-4b73-4ab0-a83f-24eb5bb3dcf7","modelName":"Reflex","slug":"reflex-robot","description":"Reflex Robotics' wheeled mobile manipulator humanoid for warehouse and logistics operations. Sub-2-foot wheeled base, dual arms with 25 lb per-arm payload (50 lb combined), adjustable spine reaching floor-to-high-shelf, 16+ hour battery, and swappable three-finger grippers with suction. Designed for teleoperated deployment with a learning-from-demonstrations path toward autonomy. First commercial deployment was the GXO Logistics RaaS announced September 18, 2024.","formFactor":"humanoid","maturityStage":"pilot","specs":{"arms":"dual (25 lb per arm, 50 lb combined)","spine":"adjustable (floor to high shelf)","gripper":"swappable three-finger with suction","locomotion":"wheeled","battery_hours":"16+","base_footprint":"sub-2ft x 2ft","teleop_range_miles":"3000"},"manufacturerSerial":null,"reviewStatus":"reviewed","sources":[{"url":"https://www.gxo.com/news_article/gxo-partners-with-reflex-robotics-to-deploy-new-warehouse-automation/","label":"GXO Logistics — Reflex Robotics partnership announcement"},{"url":"https://interestingengineering.com/","label":"Interesting Engineering — Reflex specs and operational ramp"}],"aliases":["Reflex","Reflex Robot"],"collisionRisk":"low","reviewNote":null,"createdAt":"2026-05-28T12:02:26.206Z","updatedAt":"2026-05-28T12:02:26.364Z","company":{"id":"d1186236-4b73-4ab0-a83f-24eb5bb3dcf7","name":"Reflex Robotics","slug":"reflex-robotics","description":"Reflex Robotics is a New York-based humanoid robotics company building a wheeled mobile manipulator for general-purpose warehouse and logistics work. The company was named in September 2024 as the partner for GXO Logistics' second commercial humanoid Robots-as-a-Service agreement, deploying into a Fortune 100 retailer's omni-channel fulfillment operation through GXO's operational incubator program. The Reflex unit pairs a sub-2-foot wheeled base with dual arms (25 lb per arm), an adjustable spine reaching from floor to high shelf, and swappable three-finger grippers with suction. The robot deploys teleoperated and is designed to ramp toward autonomy by learning from human demonstrations.","status":"Private","founded":2024,"hq":"New York, USA","fundingTotal":null,"type":null,"reviewStatus":"reviewed","sources":[{"url":"https://www.gxo.com/news_article/gxo-partners-with-reflex-robotics-to-deploy-new-warehouse-automation/","label":"GXO Logistics — Partners with Reflex Robotics (Sept 18, 2024)"},{"url":"https://www.dcvelocity.com/","label":"DC Velocity — GXO + Reflex Robotics coverage"},{"url":"https://interestingengineering.com/","label":"Interesting Engineering — April 2025 task detail (Locus pairing, corrugated box transport)"},{"url":"https://www.therobotreport.com/","label":"The Robot Report — Reflex Robotics pilot coverage"}],"keyFacts":[{"label":"Founded","value":"2024"},{"label":"Headquarters","value":"New York, USA"},{"label":"CEO","value":"Ritesh Ragavender"},{"label":"Form factor","value":"Wheeled mobile manipulator humanoid"},{"label":"First commercial deployment","value":"September 18, 2024, GXO Logistics RaaS (Fortune 100 retailer omni-channel fulfillment)"},{"label":"Architecture","value":"Dual arms (25 lb per arm, 50 lb combined), adjustable spine floor-to-high-shelf, sub-2ft x 2ft wheeled base, 16+ hour battery, swappable three-finger grippers with suction"},{"label":"Connectivity","value":"Teleoperable up to 3,000 miles via Wi-Fi"},{"label":"Operational ramp","value":"Out-of-the-box to operational capability within 60 minutes; teleoperated initially, ramps toward autonomy via learning from demonstrations"}],"aliases":["Reflex Robotics","Reflex"],"collisionRisk":"low","reviewNote":null,"createdAt":"2026-05-28T12:02:25.794Z","updatedAt":"2026-05-28T12:02:26.047Z"}},"version":null,"location":{"id":"b45b8936-c495-4557-8219-8fe1b1b53052","name":"GXO Fortune 100 Retailer Omni-Channel Fulfillment (US)","slug":"gxo-fortune-100-retailer-us","kind":"site","parentLocationId":null,"lat":null,"lng":null,"reviewStatus":"reviewed","aliases":[],"collisionRisk":"high","reviewNote":null,"createdAt":"2026-05-28T12:02:26.522Z","updatedAt":"2026-05-28T12:02:26.681Z"},"operator":{"id":"748c9dbe-9345-4a78-946a-711d77d5b95d","name":"GXO Logistics","slug":"gxo","description":"GXO Logistics is the world's largest pure-play contract logistics provider and the first commercial deployer of humanoid robots into live workplace operations. Spun off from XPO Logistics in 2021 and listed on NYSE as GXO, the company operates more than 970 facilities totaling approximately 200 million square feet across 27 countries, with more than 130,000 team members. GXO generates over 40% of its revenue from automated sites, five times the industry average of 8%, and has established an Incubation Program for evaluating cutting-edge robotics technologies in real warehouse environments. The company has piloted humanoids from at least three vendors (Agility Robotics, Reflex Robotics, Apptronik) and was the first operator in the world to sign a multi-year Robots-as-a-Service agreement for humanoid deployment.\n\nGXO's editorial significance is institutional, not just deployment-specific. The company has built the most-developed operator-side framework for humanoid evaluation in the industry: the GXO Incubation Program operates the warehouse as a real-world laboratory for co-developing humanoid use cases with vendor partners. This is the operator-side equivalent of BMW's Center of Competence for Physical AI in Production. Most operators evaluate humanoids ad hoc; GXO has structured the evaluation itself as a strategic capability.","status":"NYSE: GXO","founded":2021,"hq":"Greenwich, Connecticut, USA","fundingTotal":null,"type":null,"reviewStatus":"reviewed","sources":[{"url":"https://www.gxo.com/news_article/gxo-signs-industry-first-multi-year-agreement-with-agility-robotics/","label":"GXO — Industry-first multi-year agreement with Agility Robotics"},{"url":"https://www.gxo.com/news_article/shaping-supply-chains-with-humanoid-technology/","label":"GXO — Shaping supply chains with humanoid technology"},{"url":"https://www.gxo.com/news_article/gxo-partners-with-reflex-robotics-to-deploy-new-warehouse-automation/","label":"GXO — Partners with Reflex Robotics"},{"url":"https://www.agilityrobotics.com/content/digit-deployed-at-gxo-in-historic-humanoid-raas-agreement","label":"Agility Robotics — Digit deployed at GXO in historic humanoid RaaS agreement"},{"url":"https://www.agilityrobotics.com/content/digit-moves-over-100k-totes","label":"Agility Robotics — Digit moves over 100K totes"},{"url":"https://www.therobotreport.com/","label":"The Robot Report — Reflex Robotics pilot coverage"},{"url":"https://www.sec.gov/cgi-bin/browse-edgar?action=getcompany&CIK=GXO&type=10-K","label":"GXO Logistics 10-K filings (SEC, NYSE: GXO)"}],"keyFacts":[{"label":"Scale","value":"970+ facilities, ~200M sq ft, 130,000+ team members, 27 countries"},{"label":"Automation density","value":"40%+ of revenue from automated sites (industry average: 8%)"},{"label":"First commercial humanoid deployment","value":"June 5, 2024, Agility Robotics Digit at Flowery Branch, Georgia (SPANX distribution center)"},{"label":"First commercial humanoid RaaS agreement","value":"August 2024 (with Agility Robotics)"},{"label":"Second RaaS agreement","value":"September 2024 (with Reflex Robotics, Fortune 100 retailer omni-channel fulfillment)"},{"label":"Additional humanoid evaluation","value":"Apptronik Apollo tested via Incubation Program"},{"label":"Institutional framework","value":"GXO Incubation Program for humanoid co-development"},{"label":"Chief Automation Officer","value":"Adrian Stoch"},{"label":"Operational milestone","value":"100,000+ totes moved by Digit at Flowery Branch by November 2025"},{"label":"Strategic intent","value":"Mass humanoid deployment across facilities as technology matures"}],"aliases":["GXO","GXO Logistics, Inc."],"collisionRisk":"low","reviewNote":null,"createdAt":"2026-05-28T03:07:21.079Z","updatedAt":"2026-05-28T03:07:21.243Z"},"owner":null,"derived":{"trustTier":"unverified","currentPosture":null}}