{"id":"376d8494-f63a-4a67-9250-de68c4ad46cb","modelId":"1f08f439-3d11-44c7-8b60-e3f7ffd1b424","versionId":null,"locationId":"7cad4daf-70be-48cd-a5d5-7053d8142700","operatorId":"4f8b91eb-125f-4bd9-851c-7f0acf849e0d","ownerId":null,"slug":"bear-servi-chilis-51-locations-usa","status":"operational","firstSeen":"2022-10-01T00:00:00.000Z","statusChangeReason":null,"contractType":null,"pilotOutcome":null,"endedAt":null,"unitsOnSite":null,"tasksPerformed":["autonomous_operation"],"shiftStructure":null,"hoursPerDay":8,"siteType":"restaurant","operatorConfirmed":null,"humanSupervisionOnsite":null,"locationPrecisionTier":"city_centroid","deploymentScale":"medium_11_100","siteEnvironment":"mixed","operatorType":null,"sourceQualityTier":2,"manufacturerSerial":null,"reviewStatus":"reviewed","sources":[{"url":"https://www.restaurantdive.com/news/chilis-will-bring-restaurant-robot-to-51-more-stores/622183/","name":"Restaurant Dive","title":"Chili's to deploy Rita the Robot at 51 more locations"}],"notes":"Chili's expanded Bear Robotics Servi robot (\"Rita\") to 51 additional restaurants across 8 US states. 82% of guests felt their experience was better because of the robot. Up from initial 10-store pilot.","keyFacts":[],"reviewNote":null,"exposureHours":null,"deploymentMilesEstimate":null,"exposureBasis":null,"customerSegment":"retail","scaleTier":"commercial_10_99","contractValueUsd":null,"contractValueBasis":null,"customerCompanyId":null,"customerExternalName":null,"createdAt":"2026-08-14T13:40:30.724Z","updatedAt":"2026-08-21T17:10:26.506Z","model":{"id":"1f08f439-3d11-44c7-8b60-e3f7ffd1b424","companyId":"4f8b91eb-125f-4bd9-851c-7f0acf849e0d","modelName":"Servi","slug":"bear-robotics-servi","description":"Wheeled food and drink delivery robot for restaurants; autonomous navigation via lidar and camera sensor fusion.","formFactor":"food_service","industryVertical":"food_service","environment":"indoor","maturityStage":"commercial","lifecycleState":"active","supersededByModelId":null,"specs":{"runtime_h":"12","payload_kg":"10"},"manufacturerSerial":null,"reviewStatus":"reviewed","sources":[{"url":"https://www.bearrobotics.ai/servi","title":"Servi (re-verified primary source)"}],"aliases":[],"collisionRisk":"low","reviewNote":"Reviewed 2026-07-14: source-gated bulk flip (non-empty sources[]). Ben-approved.","manufacturerTermForTeleop":null,"keyFacts":[{"label":"Founded","value":"2017, Redwood City, California"},{"label":"Founder","value":"John Ha (CEO, ex-Google software engineer)"},{"label":"Product","value":"Servi autonomous service robot for restaurants, hospitality, healthcare - food/beverage delivery and bussing"},{"label":"Funding","value":"Series A $32M (2020, SoftBank); Series B $81M (2022, SoftBank + IMM); total ~$113M"},{"label":"Customers","value":"Pizza Hut, Denny's, Marriott, Compass Group, various hospital systems"},{"label":"Strategic","value":"SoftBank Robotics strategic investor and distribution partner"}],"createdAt":"2026-06-06T17:55:39.637Z","updatedAt":"2026-08-16T02:58:41.984Z","unitsInFieldClaimed":null,"unitsInFieldVerified":null,"unitsManufacturedClaimed":null,"unitsManufacturedVerified":null,"unitsAsOf":null,"unitsSource":null,"salesModel":null,"priceUndisclosedSince":null,"autonomyClass":null,"autonomyStatement":null,"autonomyStatementSource":null,"demoForensics":null,"exportControlClass":null,"minCommitment":null,"warrantyTerms":null,"serviceModel":null,"productionRateClaimed":null,"productionRateEvidenced":null,"teleopRatioDisclosed":null,"interventionRateDisclosed":null,"company":{"id":"4f8b91eb-125f-4bd9-851c-7f0acf849e0d","name":"Bear Robotics","slug":"bear-robotics","description":"Autonomous food-service robot company; Servi robot deployed in restaurant chains worldwide.. Founded: 2017, Redwood City, California. Founder: John Ha (CEO, ex-Google software engineer). Product: Servi autonomous service robot for restaurants, hospitality, healthcare - food/beverage delivery and bussing. Funding: Series A $32M (2020, SoftBank); Series B $81M (2022, SoftBank + IMM); total ~$113M. Customers: Pizza Hut, Denny's, Marriott, Compass Group, various hospital systems. Strategic: SoftBank Robotics strategic investor and distribution partner.","status":"subsidiary","founded":2017,"hq":"Redwood City, CA","hqLat":37.4863239,"hqLng":-122.232523,"hqGeocodedAt":"2026-08-05T14:21:48.204Z","hqAddress":null,"hqPrecision":null,"website":"bearrobotics.ai","fundingTotal":"113000000","type":"hardware","roles":["robot_maker","robot_operator"],"reviewStatus":"reviewed","heatIndex":79,"lifecycleState":"active","supersededByCompanyId":null,"sources":[{"url":"https://www.bearrobotics.ai","title":"bear-robotics official website","sourceName":"bear-robotics"}],"keyFacts":[{"label":"Founded","value":"2017, Redwood City, California"},{"label":"Founder","value":"John Ha (CEO, ex-Google software engineer)"},{"label":"Product","value":"Servi autonomous service robot for restaurants, hospitality, healthcare - food/beverage delivery and bussing"},{"label":"Funding","value":"Series A $32M (2020, SoftBank); Series B $81M (2022, SoftBank + IMM); total ~$113M"},{"label":"Customers","value":"Pizza Hut, Denny's, Marriott, Compass Group, various hospital systems"},{"label":"Strategic","value":"SoftBank Robotics strategic investor and distribution partner"}],"aliases":["Bear Robotics Inc"],"collisionRisk":"low","reviewNote":null,"atsProvider":null,"atsSlug":null,"factoryLocations":null,"manufacturingCapacity":null,"orgType":null,"burnSignal":null,"litigationEvents":null,"insurancePostureDisclosed":null,"unitEconomicsDisclosed":null,"tickerSymbol":null,"stockExchange":null,"secCik":null,"revenueUsd":null,"revenueBasis":null,"revenueAsOf":null,"employeeCount":null,"employeeCountBasis":null,"employeeCountAsOf":null,"marketCapUsd":null,"marketCapAsOf":null,"marketCapSource":null,"createdAt":"2026-06-06T17:55:15.316Z","updatedAt":"2026-08-21T22:27:43.981Z"}},"version":null,"location":{"id":"7cad4daf-70be-48cd-a5d5-7053d8142700","name":"51+ Chili's locations, 8 US states","slug":"chilis-51-locations-usa","kind":"facility","parentLocationId":null,"region":null,"lat":null,"lng":null,"reviewStatus":"reviewed","aliases":[],"collisionRisk":"high","reviewNote":null,"createdAt":"2026-08-14T13:40:30.338Z","updatedAt":"2026-08-14T16:09:25.839Z"},"operator":{"id":"4f8b91eb-125f-4bd9-851c-7f0acf849e0d","name":"Bear Robotics","slug":"bear-robotics","description":"Autonomous food-service robot company; Servi robot deployed in restaurant chains worldwide.. Founded: 2017, Redwood City, California. Founder: John Ha (CEO, ex-Google software engineer). Product: Servi autonomous service robot for restaurants, hospitality, healthcare - food/beverage delivery and bussing. Funding: Series A $32M (2020, SoftBank); Series B $81M (2022, SoftBank + IMM); total ~$113M. Customers: Pizza Hut, Denny's, Marriott, Compass Group, various hospital systems. Strategic: SoftBank Robotics strategic investor and distribution partner.","status":"subsidiary","founded":2017,"hq":"Redwood City, CA","hqLat":37.4863239,"hqLng":-122.232523,"hqGeocodedAt":"2026-08-05T14:21:48.204Z","hqAddress":null,"hqPrecision":null,"website":"bearrobotics.ai","fundingTotal":"113000000","type":"hardware","roles":["robot_maker","robot_operator"],"reviewStatus":"reviewed","heatIndex":79,"lifecycleState":"active","supersededByCompanyId":null,"sources":[{"url":"https://www.bearrobotics.ai","title":"bear-robotics official website","sourceName":"bear-robotics"}],"keyFacts":[{"label":"Founded","value":"2017, Redwood City, California"},{"label":"Founder","value":"John Ha (CEO, ex-Google software engineer)"},{"label":"Product","value":"Servi autonomous service robot for restaurants, hospitality, healthcare - food/beverage delivery and bussing"},{"label":"Funding","value":"Series A $32M (2020, SoftBank); Series B $81M (2022, SoftBank + IMM); total ~$113M"},{"label":"Customers","value":"Pizza Hut, Denny's, Marriott, Compass Group, various hospital systems"},{"label":"Strategic","value":"SoftBank Robotics strategic investor and distribution partner"}],"aliases":["Bear Robotics Inc"],"collisionRisk":"low","reviewNote":null,"atsProvider":null,"atsSlug":null,"factoryLocations":null,"manufacturingCapacity":null,"orgType":null,"burnSignal":null,"litigationEvents":null,"insurancePostureDisclosed":null,"unitEconomicsDisclosed":null,"tickerSymbol":null,"stockExchange":null,"secCik":null,"revenueUsd":null,"revenueBasis":null,"revenueAsOf":null,"employeeCount":null,"employeeCountBasis":null,"employeeCountAsOf":null,"marketCapUsd":null,"marketCapAsOf":null,"marketCapSource":null,"createdAt":"2026-06-06T17:55:15.316Z","updatedAt":"2026-08-21T22:27:43.981Z"},"owner":null,"derived":{"trustTier":"unverified","currentPosture":null},"jsonLd":{"@context":"https://schema.org","@type":"Event","@id":"https://registry.deploy.report/deployments/bear-servi-chilis-51-locations-usa","url":"https://registry.deploy.report/deployments/bear-servi-chilis-51-locations-usa","name":"Servi at 51+ Chili's locations, 8 US states","identifier":"376d8494-f63a-4a67-9250-de68c4ad46cb","startDate":"2022-10-01T00:00:00.000Z","location":{"@type":"Place","@id":"https://registry.deploy.report/locations/chilis-51-locations-usa","name":"51+ Chili's locations, 8 US states"},"organizer":{"@type":"Organization","@id":"https://registry.deploy.report/companies/bear-robotics","name":"Bear Robotics"},"about":{"@type":"Product","@id":"https://registry.deploy.report/models/bear-robotics-servi","name":"Servi"},"publisher":{"@id":"https://deploy.report/#organization"}},"framework_metadata":{"framework_schema_version":"0.1.0","verification_status":"verified","maturity_stage":"commercial","lifecycle_state":"active","architectural_position":{"cohort":"food_service","sub_cohorts":[]},"within_cohort_verified_vs_claimed_pair":null,"cap_flags":[],"verification_depth":{"sources_count":1,"primary_source_types":[]}}}