{"id":"50a40681-6078-493e-a3ea-7bdd3efb3f5a","modelId":"eca51ac8-0a8a-4d36-8a80-e6c212ea6d96","versionId":null,"locationId":"3aacc9dc-e1da-4677-babf-92021223d16f","operatorId":"4f90a083-f295-4c2a-b333-b571465ed87b","ownerId":null,"slug":"matternet-swiss-post-switzerland","status":"operational","firstSeen":"2017-01-01T12:00:00.000Z","statusChangeReason":null,"contractType":null,"pilotOutcome":null,"endedAt":null,"unitsOnSite":null,"tasksPerformed":["delivery"],"shiftStructure":null,"hoursPerDay":6,"siteType":"hospital","operatorConfirmed":true,"humanSupervisionOnsite":null,"locationPrecisionTier":"verified_coordinates","deploymentScale":"undisclosed","siteEnvironment":"outdoor","operatorType":"customer_deployed","sourceQualityTier":2,"manufacturerSerial":null,"reviewStatus":"reviewed","sources":[{"url":"https://techcrunch.com/2019/07/30/drone-crash-near-kids-leads-swiss-post-and-matternet-to-suspend-autonomous-deliveries/","title":"Drone crash near children leads Swiss Post and Matternet to suspend deliveries (Jul 30, 2019)","sourceName":"TechCrunch"},{"url":"https://spectrum.ieee.org/swiss-post-suspends-drone-delivery-service-after-second-crash","title":"Swiss Post suspends drone delivery after a second crash (2019)","sourceName":"IEEE Spectrum"},{"url":"https://www.mobihealthnews.com/news/emea/swiss-post-matternet-resume-drone-delivery-operations-hospital-facilities-switzerland","title":"Swiss Post and Matternet resume drone delivery at hospital facilities (2020)","sourceName":"MobiHealthNews"}],"notes":"Matternet's early autonomous medical-delivery network with Swiss Post (Lugano, Zurich, Bern; since around 2017). Operations were suspended in 2019 after two crashes, one involving a parachute-recovery failure that brought a drone down near a group of children; the program partially resumed at hospital facilities in 2020. Current full-network operation is not independently verified as of 2026; recorded as a paused/historical deployment per the verified-vs-claimed discipline (a documented safety-suspension event, not a marketing-only continuity claim).","keyFacts":[{"label":"Operator","value":"Swiss Post (Matternet M2)"},{"label":"Status note","value":"Launched ~2017; suspended 2019 after two crashes (one parachute failure); partial resumption 2020; current full operation unverified"},{"date":"2017-03-01","label":"FOCA approval","value":"Swiss Federal Office of Civil Aviation approved urban BVLOS hospital delivery","source":"FOCA","category":"regulatory"}],"reviewNote":null,"exposureHours":null,"deploymentMilesEstimate":null,"exposureBasis":null,"customerSegment":"logistics","scaleTier":"undisclosed","contractValueUsd":null,"contractValueBasis":null,"customerCompanyId":null,"customerExternalName":"Swiss Post","createdAt":"2026-05-31T04:22:27.813Z","updatedAt":"2026-08-21T17:11:31.708Z","model":{"id":"eca51ac8-0a8a-4d36-8a80-e6c212ea6d96","companyId":"4f90a083-f295-4c2a-b333-b571465ed87b","modelName":"Matternet M2","slug":"matternet-m2","description":"Matternet's delivery drone: about 2 kg payload over 20 km, and the first non-military drone to hold FAA Type Certification (Sept 2022) plus Production Certification. Operated by UPS Flight Forward and in NHS London hospital networks.","formFactor":"aerial","industryVertical":"logistics","environment":"airspace","maturityStage":"production","lifecycleState":"active","supersededByModelId":null,"specs":{"type":"quadcopter (delivery)","range":"~20 km","payload":"~2 kg","certification":"FAA Type Certified + Production Certified"},"manufacturerSerial":null,"reviewStatus":"reviewed","sources":[{"url":"https://www.matternet.com/our-system-aircraft","title":"Matternet M2 aircraft (specs; only FAA Type-Certified delivery drone) (official)","sourceName":"Matternet (official)"},{"url":"https://www.businesswire.com/news/home/20231102809938/en/Matternet-Receives-First-FAA-Type-Certification-Amendment-for-its-M2-Drone-Delivery-System","title":"Matternet receives the first FAA Type Certification amendment for the M2 (Nov 2, 2023)","sourceName":"Matternet (Business Wire)"},{"url":"https://www.prnewswire.com/news-releases/matternet-m2-drone-delivery-system-first-to-achieve-faa-type-certification-301619827.html","title":"Matternet M2 first to achieve FAA Type Certification (Sept 7, 2022)","sourceName":"Matternet (PR Newswire)"}],"aliases":["M2"],"collisionRisk":"low","reviewNote":null,"manufacturerTermForTeleop":null,"keyFacts":[{"label":"Payload","value":"~2 kg"},{"label":"Range","value":"~20 km"},{"label":"Certification","value":"FAA Type Certified + Production Certified"},{"label":"Form factor","value":"aerial quadcopter (delivery)"}],"createdAt":"2026-05-31T04:03:36.637Z","updatedAt":"2026-08-16T04:14:57.316Z","unitsInFieldClaimed":null,"unitsInFieldVerified":null,"unitsManufacturedClaimed":null,"unitsManufacturedVerified":null,"unitsAsOf":null,"unitsSource":null,"salesModel":null,"priceUndisclosedSince":null,"autonomyClass":null,"autonomyStatement":null,"autonomyStatementSource":null,"demoForensics":null,"exportControlClass":null,"minCommitment":null,"warrantyTerms":null,"serviceModel":null,"productionRateClaimed":null,"productionRateEvidenced":null,"teleopRatioDisclosed":null,"interventionRateDisclosed":null,"company":{"id":"4f90a083-f295-4c2a-b333-b571465ed87b","name":"Matternet","slug":"matternet","description":"Matternet is a drone delivery company that designs, builds, and operates autonomous drone networks for ultra-fast, low-cost, zero-emission package delivery, primarily serving healthcare systems. 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