{"id":"f1e4d20f-a844-4cb2-a986-e53143656dbc","modelId":"e94a4a69-6197-45c9-bf9a-1cb637f307bd","versionId":null,"locationId":"d7490c29-550f-4089-9de3-17d44a1ade69","operatorId":"6ab92a95-6f4e-4493-a771-ae645c7969c6","ownerId":null,"slug":"zoox-robotaxi-san-francisco-expansion","status":"operational","firstSeen":null,"statusChangeReason":null,"contractType":null,"pilotOutcome":null,"endedAt":null,"unitsOnSite":50,"tasksPerformed":null,"shiftStructure":null,"hoursPerDay":16,"siteType":"public_right_of_way","operatorConfirmed":null,"humanSupervisionOnsite":null,"locationPrecisionTier":null,"deploymentScale":null,"siteEnvironment":"outdoor","operatorType":"maker_operated","sourceQualityTier":3,"manufacturerSerial":null,"reviewStatus":"reviewed","sources":[{"url":"https://zoox.com/journal/zoox-service-updates-and-expansions","title":"Zoox expands robotaxi service and unveils new product features"}],"notes":"Zoox expanding robotaxi service in San Francisco. Spring 2026 expansion added eastern SF including Marina. Free rides during testing phase; paid rides coming after Las Vegas commercial launch.","keyFacts":[{"label":"Expansion","value":"Eastern SF + Marina added Spring 2026"},{"label":"Phase","value":"Testing (free) - paid rides pending"}],"reviewNote":null,"exposureHours":null,"deploymentMilesEstimate":null,"exposureBasis":null,"customerSegment":"consumer","scaleTier":"commercial_10_99","contractValueUsd":null,"contractValueBasis":null,"customerCompanyId":null,"customerExternalName":null,"createdAt":"2026-08-09T23:49:56.830Z","updatedAt":"2026-08-14T13:33:23.512Z","model":{"id":"e94a4a69-6197-45c9-bf9a-1cb637f307bd","companyId":"6ab92a95-6f4e-4493-a771-ae645c7969c6","modelName":"Zoox Robotaxi","slug":"zoox-robotaxi","description":"Zoox's purpose-built bidirectional autonomous robotaxi, designed from scratch without a steering wheel or pedals and featuring carriage-style seating for four passengers (two facing forward, two backward). [Amazon](/companies/amazon) acquired [Zoox](/companies/zoox) in June 2020 for approximately $1.3 billion. The vehicle is battery-electric with a 133 kWh pack and a manufacturer-claimed top speed of 120 km/h. On August 10, 2026, Zoox launched its first-ever paid commercial ride-hailing service in [Las Vegas](/locations/las-vegas-nevada-usa) under NHTSA's temporary exemption allowing up to 2,500 vehicles annually for two years. Free demonstration rides continue in [San Francisco](/locations/san-francisco-california-usa). Zoox has issued three NHTSA software recalls in 2025 for unexpected braking, a Las Vegas collision, and unnecessary lane-crossings.","formFactor":"av","industryVertical":"passenger_transport","environment":"road","maturityStage":"commercial","lifecycleState":"active","supersededByModelId":null,"specs":{"power":"battery-electric","range":"16 h continuous","design":"purpose-built, bidirectional (symmetrical front-rear)","pedals":"none","battery":"133 kWh","seating":"4 passengers, carriage-style (2 forward-facing, 2 backward-facing)","max_speed":"75 mph","battery_kwh":133,"recall_date":"May 2025 (touchscreen freeze, traction control loss)","max_speed_kmh":120,"parent_company":"Amazon (acquired June 2020 for ~$1.3B)","steering_wheel":"none","public_demo_cities":"San Francisco CA, Las Vegas NV"},"manufacturerSerial":null,"reviewStatus":"reviewed","sources":[{"url":"https://techcrunch.com/2025/05/06/amazon-owned-zoox-issues-recall-following-robotaxi-crash/","label":"Amazon-owned Zoox issues recall following robotaxi crash","title":"Amazon-owned Zoox issues recall following robotaxi crash","mediaType":"article","sourceName":"TechCrunch","publishedAt":"2025-05-06"},{"url":"https://zoox.com/","title":"Zoox (official) - purpose-built autonomous robotaxi (Amazon subsidiary)","sourceName":"Zoox (official)"},{"url":"https://www.cnbc.com/2025/09/10/amazons-zoox-jumps-into-us-robotaxi-race-with-las-vegas-launch-.html","title":"Amazon's Zoox launches public driverless robotaxi service in Las Vegas (Sept 10, 2025)","sourceName":"CNBC"},{"url":"https://www.cnbc.com/2025/09/10/amazons-zoox-robotaxi-san-francisco-public-rides.html","label":"Amazon's Zoox robotaxi launches public rides in San Francisco","title":"Amazon's Zoox robotaxi launches public rides in San Francisco","mediaType":"article","sourceName":"CNBC","publishedAt":"2025-09-10"},{"url":"https://zoox.com/vehicle/","label":"Zoox Vehicle Overview","title":"Zoox Vehicle Overview","mediaType":"article","sourceName":"Zoox (official)","publishedAt":"2020-12-14"},{"url":"https://zoox.com/common/files/202507-zoox-vehicle-brochure-pdf.pdf","title":"Introducing Zoox","sourceName":"Zoox (official)"}],"aliases":["Zoox purpose-built robotaxi"],"collisionRisk":"low","reviewNote":null,"manufacturerTermForTeleop":null,"keyFacts":[{"label":"Form factor","value":"av"},{"label":"Configuration","value":"purpose-built, bidirectional, no steering wheel or pedals"},{"label":"Maturity","value":"pilot"},{"label":"Test fleet","value":"retrofitted Toyota Highlander with safety operators"}],"createdAt":"2026-05-26T18:25:09.786Z","updatedAt":"2026-08-10T22:11:11.412Z","unitsInFieldClaimed":100,"unitsInFieldVerified":229,"unitsManufacturedClaimed":null,"unitsManufacturedVerified":null,"unitsAsOf":"2026-07-08T00:00:00.000Z","unitsSource":[{"url":"https://www.latimes.com/business/story/2026-03-24/zoox-robotaxis-to-roam-in-more-san-francisco-areas-new-cities","label":"Zoox has a fleet of around 100, a company spokesperson said"},{"url":"https://www.businessinsider.com/tesla-california-robotaxi-registered-vehicles-drivers-2025-12","label":"The agency said Zoox has 229 registered vehicles"},{"url":"https://www.instagram.com/p/DZBbunKAnFX/","label":"Zoox, owned by Amazon, has 35 authorized robotaxis"}],"salesModel":"not_sold","priceUndisclosedSince":null,"autonomyClass":"autonomous","autonomyStatement":null,"autonomyStatementSource":null,"demoForensics":null,"exportControlClass":null,"minCommitment":null,"warrantyTerms":null,"serviceModel":null,"productionRateClaimed":null,"productionRateEvidenced":null,"teleopRatioDisclosed":null,"interventionRateDisclosed":null,"company":{"id":"6ab92a95-6f4e-4493-a771-ae645c7969c6","name":"Zoox","slug":"zoox","description":"Autonomous-vehicle company founded ~2014 by [Jesse Levinson](/people/jesse-levinson) and [Tim Kentley-Klay](/people/tim-kentley-klay), acquired by [Amazon](/companies/amazon) in 2020 for over $1 billion. [Zoox](/companies/zoox) develops a purpose-built, bidirectional [robotaxi](/models/zoox) with no steering wheel or pedals, plus a retrofitted [Toyota](/companies/toyota) Highlander test fleet. On August 10, 2026, Zoox launched its first-ever paid commercial ride-hailing service in [Las Vegas](/locations/las-vegas-nevada-usa), following NHTSA's July 30 temporary exemption allowing up to 2,500 vehicles annually for two years. Free demonstration rides continue in [San Francisco](/locations/san-francisco-california-usa) (SoMa). Zoox also tests with human safety operators in Austin, [Miami](/locations/miami-florida-usa), Seattle, and [Los Angeles](/locations/los-angeles-california-usa) using retrofitted Highlanders. The company has faced significant regulatory scrutiny including three NHTSA software recalls in 2025 and ongoing probes. [Amazon](/companies/amazon) has positioned Zoox as its entry into autonomous ride-hailing, though it trails [Waymo](/companies/waymo) in commercial deployment scale.","status":"Amazon subsidiary","founded":2014,"hq":"Foster City, California, USA","hqLat":37.5600336,"hqLng":-122.2688522,"hqGeocodedAt":"2026-08-05T14:56:33.423Z","hqAddress":null,"hqPrecision":null,"website":"zoox.com","fundingTotal":"1200000000","type":"both","reviewStatus":"reviewed","lifecycleState":"active","supersededByCompanyId":null,"sources":[{"url":"https://techcrunch.com/2025/05/06/amazon-owned-zoox-issues-recall-following-robotaxi-crash/","label":"Zoox — Amazon-owned, purpose-built robotaxi + Highlander test fleet, SF/Vegas/Austin/Miami/Seattle, recalls","title":"Zoox — Amazon-owned, purpose-built robotaxi + Highlander test fleet, SF/Vegas/Austin/Miami/Seattle, recalls","mediaType":"article","sourceName":"TechCrunch","publishedAt":"2025-05-06"},{"url":"https://techcrunch.com/2024/10/30/zoox-custom-robotaxis-are-finally-coming-to-san-francisco-and-las-vegas","label":"Zoox custom robotaxis to SF (SoMa) and Las Vegas (Strip); founded ~2014; Amazon 2020","title":"Zoox custom robotaxis to SF (SoMa) and Las Vegas (Strip); founded ~2014; Amazon 2020","mediaType":"article","sourceName":"TechCrunch","publishedAt":"2024-10-30"},{"url":"https://interestingengineering.com/transportation/amazon-robotaxis-software-recall","label":"Zoox runs free public robotaxi rides in SF + Las Vegas; needs federal approval for paid; plans to charge 2026","title":"Zoox runs free public robotaxi rides in SF + Las Vegas; needs federal approval for paid; plans to charge 2026","mediaType":"article","sourceName":"Interesting Engineering","publishedAt":"2025-12-23"},{"url":"https://www.aboutamazon.com/news/company-news/were-acquiring-zoox-to-help-bring-their-vision-of-autonomous-ride-hailing-to-reality","label":"We're acquiring Zoox — Amazon announces agreement to acquire Zoox (no purchase price disclosed in the release)","title":"We're acquiring Zoox — Amazon announces agreement to acquire Zoox (no purchase price disclosed in the release)","mediaType":"article","sourceName":"Amazon (aboutamazon.com)","publishedAt":"2020-06-26"},{"url":"https://zoox.com/","title":"Zoox - purpose-built autonomous robotaxi (official)","sourceName":"Zoox (official)"},{"url":"https://www.cnbc.com/2025/09/10/amazons-zoox-jumps-into-us-robotaxi-race-with-las-vegas-launch-.html","title":"Amazon's Zoox launches public driverless robotaxi in Las Vegas (Sept 2025)","sourceName":"CNBC"},{"url":"https://electrek.co/2026/03/24/zoox-expands-current-service-area-and-is-bringing-its-purpose-built-robotaxi-to-two-new-cities/","title":"Zoox expands service area and to two new cities (Mar 2026)","sourceName":"Electrek"},{"url":"https://www.amazon.science/latest-news/how-the-zoox-robotaxi-predicts-everything-everywhere-all-at-once","title":"Amazon Science - how the Zoox driving stack (perception/prediction/planning) works","sourceName":"Amazon Science"},{"url":"https://www.bloomberg.com/news/articles/2026-03-24/amazon-s-zoox-plans-to-expand-robotaxi-rides-to-austin-miami","title":"Amazon's Zoox plans to expand robotaxi rides to Austin and Miami (Mar 2026)","sourceName":"Bloomberg"},{"url":"https://fortune.com/2025/12/08/amazon-robotaxi-service-zoox-plans-fees-vegas-san-francisco/","title":"Amazon's Zoox to start charging for rides in 2026 (Dec 2025)","sourceName":"Fortune"}],"keyFacts":{"CEO":"Aicha Evans","Fleet size":"~100 vehicles","Total riders":"~1 million (across all cities, as of Aug 2026)","Manufacturing":"Hayward, CA — 220,000 sq ft facility, 10,000 vehicles/year planned by 2027"},"aliases":["Zoox Inc","Amazon Zoox","Zoox robotaxi"],"collisionRisk":"low","reviewNote":null,"atsProvider":null,"atsSlug":null,"factoryLocations":null,"manufacturingCapacity":null,"orgType":null,"burnSignal":null,"litigationEvents":null,"insurancePostureDisclosed":null,"unitEconomicsDisclosed":null,"tickerSymbol":null,"stockExchange":null,"secCik":null,"revenueUsd":null,"revenueBasis":null,"revenueAsOf":null,"employeeCount":null,"employeeCountBasis":null,"employeeCountAsOf":null,"marketCapUsd":null,"marketCapAsOf":null,"marketCapSource":null,"createdAt":"2026-05-26T18:25:08.712Z","updatedAt":"2026-08-14T14:19:40.748Z"}},"version":null,"location":{"id":"d7490c29-550f-4089-9de3-17d44a1ade69","name":"San Francisco, California, USA","slug":"san-francisco-california-usa","kind":"facility","parentLocationId":null,"region":null,"lat":null,"lng":null,"reviewStatus":"reviewed","aliases":[],"collisionRisk":"high","reviewNote":null,"createdAt":"2026-08-08T22:32:35.251Z","updatedAt":"2026-08-10T13:03:45.917Z"},"operator":{"id":"6ab92a95-6f4e-4493-a771-ae645c7969c6","name":"Zoox","slug":"zoox","description":"Autonomous-vehicle company founded ~2014 by [Jesse Levinson](/people/jesse-levinson) and [Tim Kentley-Klay](/people/tim-kentley-klay), acquired by [Amazon](/companies/amazon) in 2020 for over $1 billion. [Zoox](/companies/zoox) develops a purpose-built, bidirectional [robotaxi](/models/zoox) with no steering wheel or pedals, plus a retrofitted [Toyota](/companies/toyota) Highlander test fleet. On August 10, 2026, Zoox launched its first-ever paid commercial ride-hailing service in [Las Vegas](/locations/las-vegas-nevada-usa), following NHTSA's July 30 temporary exemption allowing up to 2,500 vehicles annually for two years. Free demonstration rides continue in [San Francisco](/locations/san-francisco-california-usa) (SoMa). Zoox also tests with human safety operators in Austin, [Miami](/locations/miami-florida-usa), Seattle, and [Los Angeles](/locations/los-angeles-california-usa) using retrofitted Highlanders. The company has faced significant regulatory scrutiny including three NHTSA software recalls in 2025 and ongoing probes. [Amazon](/companies/amazon) has positioned Zoox as its entry into autonomous ride-hailing, though it trails [Waymo](/companies/waymo) in commercial deployment scale.","status":"Amazon subsidiary","founded":2014,"hq":"Foster City, California, USA","hqLat":37.5600336,"hqLng":-122.2688522,"hqGeocodedAt":"2026-08-05T14:56:33.423Z","hqAddress":null,"hqPrecision":null,"website":"zoox.com","fundingTotal":"1200000000","type":"both","reviewStatus":"reviewed","lifecycleState":"active","supersededByCompanyId":null,"sources":[{"url":"https://techcrunch.com/2025/05/06/amazon-owned-zoox-issues-recall-following-robotaxi-crash/","label":"Zoox — Amazon-owned, purpose-built robotaxi + Highlander test fleet, SF/Vegas/Austin/Miami/Seattle, recalls","title":"Zoox — Amazon-owned, purpose-built robotaxi + Highlander test fleet, SF/Vegas/Austin/Miami/Seattle, recalls","mediaType":"article","sourceName":"TechCrunch","publishedAt":"2025-05-06"},{"url":"https://techcrunch.com/2024/10/30/zoox-custom-robotaxis-are-finally-coming-to-san-francisco-and-las-vegas","label":"Zoox custom robotaxis to SF (SoMa) and Las Vegas (Strip); 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