# What happened to Cruise?

**Verdict:** Cruise, General Motors' robotaxi subsidiary, is no longer running a robotaxi service. GM wound down Cruise's robotaxi operations in December 2024. The registry holds 12 incidents across its operating life. The turning point was October 2, 2023, when a Cruise robotaxi in San Francisco dragged a pedestrian about 20 feet after she was struck into its path by another vehicle. California suspended Cruise's driverless permits within weeks, Cruise paused operations nationwide, and in 2024 federal regulators fined the company $1.5 million for failing to fully report that crash, while the Justice Department reached a $500,000 agreement over a false report. The timeline below is drawn from the registry, each event linked to its record. Incidents are reports, not fault determinations.

**Summary:** 12 incidents on record · 11 verified · robotaxi service wound down Dec 2024 · federal penalties $1.5M NHTSA + $500K DOJ.

Drawn live from the DEPLOY registry. [How we verify](/methodology.md).

## The timeline

Every event below is a record in the DEPLOY registry, ordered oldest first. Each links to its own record, where the sources live. The posture shows whether the record cleared the DEPLOY review bar (VERIFIED) or is on file but not yet independently verified (company-claimed). These are reports and records, not fault determinations.

| Date | Posture | Event | Sources |
|---|---|---|---|
| 2022-08-29 | DEPLOY VERIFIED | [Cruise recalls 80 ADS units (NHTSA 22E-072) over unprotected-left hard-braking software](/incidents/nhtsa-cruise-reflexive-planner-recall-2022.md) | - |
| 2023-04-03 | DEPLOY VERIFIED | [ADS Software Error May Cause Crash](/incidents/nhtsa-cruise-recall-23e029000.md) | - |
| 2023-04-03 | DEPLOY VERIFIED | [Cruise recalls 300 ADS units (NHTSA 23E-029) over articulated-vehicle misprediction](/incidents/nhtsa-cruise-articulated-vehicle-recall-2023.md) | - |
| 2023-08-17 | DEPLOY VERIFIED | [Cruise robotaxi collided with an SF fire truck responding to an emergency; one passenger injured](/incidents/cruise-sf-firetruck-collision-2023.md) | 1 |
| 2023-10-02 | DEPLOY VERIFIED | [Cruise driverless robotaxi dragged a pedestrian ~20 feet in San Francisco](/incidents/cruise-sf-pedestrian-dragging-2023-10-02.md) | 6 |
| 2023-10-24 | company-claimed | [California DMV suspends Cruise's driverless deployment and testing permits as not safe for public operation](/incidents/cruise-ca-dmv-permit-suspension-2023-10-24.md) | - |
| 2023-11-07 | DEPLOY VERIFIED | [ADS Software May Improperly Respond After a Crash](/incidents/nhtsa-cruise-recall-23e086000.md) | - |
| 2023-11-07 | DEPLOY VERIFIED | [Cruise recalls 950 ADS units (NHTSA 23E-086) over post-crash pullover behavior](/incidents/nhtsa-cruise-collision-detection-recall-2023.md) | - |
| 2024-08-09 | DEPLOY VERIFIED | [Software May Cause Unexpected Braking](/incidents/nhtsa-cruise-recall-24e067000.md) | - |
| 2024-08-22 | DEPLOY VERIFIED | [Cruise recalls its entire 1,194-vehicle fleet over unexpected hard braking](/incidents/cruise-fleet-braking-recall-2024.md) | 2 |
| 2024-09-30 | DEPLOY VERIFIED | [NHTSA fines Cruise $1.5M for failing to fully report the Oct 2023 pedestrian-dragging crash](/incidents/cruise-nhtsa-consent-order-2024.md) | 1 |
| 2024-11-14 | DEPLOY VERIFIED | [Cruise admits a false report to a federal investigation; $500K DOJ deferred-prosecution agreement](/incidents/cruise-doj-dpa-false-report-2024.md) | 1 |

California [suspended Cruise's driverless permits](/regulations/ca-cruise-driverless-permit-suspension-2023.md) in October 2023, about three weeks after the pedestrian-dragging incident; Cruise then pulled its driverless vehicles off public roads nationwide. GM wound down Cruise's robotaxi operations in December 2024.

## See also

- [Waymo vs Tesla](/waymo-vs-tesla.md): the head-to-head on the two US robotaxi leaders.
- [Are robotaxis safe](/explainers/are-robotaxis-safe.md): the per-operator safety framework.
- [Where can you ride a robotaxi](/where-can-you-ride-a-robotaxi.md): where you can actually ride today.
- [Robot recalls and safety incidents](/robot-recalls-and-safety-incidents.md): the cross-registry recalls hub.
- [Cruise company record](/companies/cruise.md): the full verified record.

_DEPLOY does not operate robotaxis. We record incidents and verify them; incidents are reports, not fault determinations. Company-claimed records are on file but not independently verified._

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