Your device
What the Cartken Courier knows about you
Cartken (Oakland, California; founded 2019 by ex-Google engineers from the Bookbot project, led by CEO Christian Bersch; about $22.5 million raised from investors including Magna International, Shell Ventures, and Mitsubishi Electric) makes six-wheeled autonomous sidewalk delivery robots. Its Cartken Courier is the original sidewalk bot carrying about 44 pounds at 3 to 6 miles per hour, joined by the larger industrial Cartken Hauler with a 660-pound payload and an indoor Cartken Runner. It ran campus and food sidewalk delivery at scale, including a 41-robot fleet at the University of Arizona via Grubhub and Uber Eats service in Miami and Tokyo, but in July 2025 it pivoted its growth focus from last-mile food delivery to industrial robotics, with food delivery continuing but no longer expanding. The registry records it at commercial maturity with a finding that corrects the sector's captive-service premise: Cartken is not a classic captive operator, its legacy campus business was robots-as-a-service, and its forward business is industrial robot sales, anchored by a multi-million-dollar order from Melco, a Mitsubishi Electric Group company, for nearly 100 Cartken Hauler robots placed on June 25, 2025, an outright sale rather than a service, following a first industrial customer in Germany's ZF Lifetec in 2023. The frequently cited figure of more than 50,000 orders at the University of Arizona is company and BusinessWire PR, with Grubhub corroborating the program but not the count, and the current fleet size, total lifetime deliveries, whether the roughly 100 Haulers have actually been deployed rather than merely ordered, and whether the Miami service is still live in 2026 are not verified.
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Track this device →What it knows about you
6 findings on record · 6 verified against primary sources
What it collects about you
Where your data goes
What you can control
What it collects about you
The data this device picks up.
People around you
Cartken robots are equipped with video cameras that film their surroundings during sidewalk operations; passers-by are masked in real-time so they are no longer identifiable in the livestream, but people and license plates may be recognizable on evidentiary recordings triggered by incidents such as damage or theft.
Your location
The robot's real-time position is displayed to the customer on a tracking page during active delivery; the robot's position is linked to the delivery order only for the duration of the active delivery, and after anonymization route and position history may be retained for system improvement.
Where your data goes
Who else can see it once it leaves the device.
Sent to the cloud
The robot's video livestream is not recorded and is live-only; the livestream with redacted passers-by may be forwarded to a service provider in Mexico under EU Standard Contractual Clauses; evidentiary recordings of up to 10 minutes are stored only when triggered by an incident, and system improvement videos are anonymized before recipients receive them.
Shared with others
Cartken forwards the livestream with redacted passers-by to a service provider in Mexico for teleoperation; video footage may be forwarded to parent company Cartken Inc. in the USA for evidentiary purposes; recipients of system improvement videos only receive anonymized recordings with no personal reference.
What you can control
Your say over the data it holds.
How long they keep it
Notification details are deleted after delivery; delivery address and order details are anonymized within two weeks after completion; evidentiary recordings of up to 10 minutes are stored only in the event of an incident and deleted when no longer needed; system improvement recordings are stored as long as needed for technical purposes.
Deleting your data
Users can request deletion of personal information and Cartken will delete it within seven business days; notification details are automatically deleted after delivery, and address and order details are anonymized within two weeks after completion.
The full record
- Specs
- Cartken Courier (Model C): six-wheeled sidewalk delivery bot, ~44 lb / ~1.5 cu ft payload, 3-6 mph. Cartken Hauler: larger industrial model (2025), 660 lb / 300 kg payload. Cartken Runner: indoor. Founded 2019 (ex-Google 'Bookbot' engineers; CEO Christian Bersch); ~$22.5M raised (468 Capital, Magna International, Shell Ventures, Mitsubishi Electric).
- Form Factor
- sidewalk (six-wheeled autonomous sidewalk delivery robot; + larger industrial variant)