Your device
What the Neato D10 knows about you
The Neato D10 Intelligent Robot Vacuum was manufactured by Neato Robotics and released in 2021. It uses LaserSmart LiDAR navigation, scanning rooms with a laser rather than a camera, so the robot captures no images or video of the home interior. The D-shaped chassis lets the robot reach corners more effectively than round designs. The D10 has no automatic self-emptying base. Neato Robotics ceased operations in May 2023 after parent company Vorwerk wound down the business; Vorwerk then terminated all Neato cloud services in 2025, disabling app-dependent scheduling and remote-control features for existing D10 units.
Track the Neato D10 and we will tell you the moment its privacy, price, or safety record changes.
Track this device →What it knows about you
7 findings on record · 7 verified against primary sources
What it collects about you
Where your data goes
What you can control
What it collects about you
The data this device picks up.
Your location
The Neato app collects your location to find nearby WiFi networks for setup, route you to closer servers, and for security purposes.
People around you
The Neato D10 has no camera or microphone and uses only laser-based navigation, so it does not record bystanders. It does create floor plan maps of your home.
Your body data
The Neato D10 has no cameras or microphones and uses only laser-based navigation, so it does not collect biometric data. Its privacy documentation does not address biometrics.
Where your data goes
Who else can see it once it leaves the device.
Selling your data
Will not share, sell, or transfer your personal data to third parties without a legal basis.
Shared with others
Neato shares data with Google Firebase and Crashlytics for crash reporting, Zendesk for support, Klaviyo for marketing emails, Signifyd for fraud prevention, and Shopify for online sales. EU data transfers are covered by standard legal clauses.
What you can control
Your say over the data it holds.
How long they keep it
Neato keeps data as long as needed to provide service and comply with legal obligations. No specific retention period in months or years is given. All cloud-stored data will be deleted when cloud services shut down on November 30, 2025.
Deleting your data
You have rights to access, correct, delete, and move your data, exercisable via the MyNeato app or by emailing privacy@neatorobotics.com. All cloud data will be deleted when cloud services shut down in November 2025.
The full record
- Body shape
- D-shaped
- Navigation
- LaserSmart LiDAR (no camera; no images collected)
- Self empty
- no
- Cloud status
- terminated 2025 by Vorwerk
- Release year
- 2021