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What the Serve Gen 3 knows about you
Serve Gen 3 is the third-generation autonomous sidewalk delivery robot of Serve Robotics, a public company listed on the Nasdaq under the ticker SERV, and is recorded in the sidewalk form factor as the public-company counterpoint to privately held delivery peers, since its SEC-disclosed quarterly filings give it stronger verification depth. Serve originated as Postmates X, the robotics division founded around 2017, and spun out as an independent company on March 2, 2021 with seed funding led by Neo after Uber acquired Postmates for 2.65 billion dollars, with Uber retaining a minority stake that has diluted over time; it later became public through a 2023 SPAC merger rather than a conventional initial public offering, and is led by co-founder and chief executive Ali Kashani. The Gen 3 robot, rolled out in October 2024, is roughly twice as fast and travels twice as far as Gen 2 at about half the manufacturing cost, with five times the onboard compute on NVIDIA Jetson Orin, an Ouster REV7 digital lidar, and a multi-sensor suite of RGB and time-of-flight cameras, ultrasonics, and GPS, and it operates as an operator-supervised Level 4 system, remotely monitored from Serve's local operations centers with human oversight and takeover available rather than being driverless. Its anchor commercial relationship is a May 2023 agreement with Uber to deploy up to two thousand robots on Uber Eats across US markets, since extended with DoorDash and a Shake Shack tie-in. As of its first-quarter 2026 results Serve reported revenue of three million dollars, about 197 million dollars in cash and marketable securities, a net loss of forty-nine million dollars, and 812 daily-active robots within a built fleet of roughly two thousand across forty-four cities in fourteen states; the registry records the verified active markets as US-only, including Los Angeles, Atlanta, Dallas-Fort Worth, Miami, Fort Lauderdale, Chicago, and Alexandria, Virginia, and treats the two-thousand-robot figure as built capacity rather than simultaneously active.
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Track this device →What it knows about you
6 findings on record · 6 verified against primary sources
What it collects about you
Where your data goes
What you can control
What it collects about you
The data this device picks up.
People around you
Serve Gen3 robots continuously record video from robot-mounted cameras and audio for environmental monitoring during sidewalk operations, capturing pedestrians and their conversations; the company states it does not collect unnecessary personal details, only what is needed to navigate safely.
Your location
Serve robots collect location and navigation data during delivery operations; the privacy policy lists geolocation under delivery service provider data, and the robots track pedestrian movement patterns and traffic flow data for urban mapping and human movement modeling purposes.
Where your data goes
Who else can see it once it leaves the device.
Sent to the cloud
Serve Robotics uses cloud storage providers and security vendors for robot operations data; the privacy policy lists cloud storage and data processing among its service providers and vendors, confirming robot-collected data is uploaded to cloud infrastructure.
Shared with others
Serve Robotics shares marketing and analytics data with authorized third parties as a secondary purpose of robot data collection; the company has shared robot video footage with the LAPD under subpoena to identify suspects in a criminal case, and states it will comply with any lawful requirement to provide such information to law enforcement.
What you can control
Your say over the data it holds.
How long they keep it
Serve Robotics determines robot-collected data retention periods based on the need to defend claims and similar records management requirements; no specific retention timeframes in days, months, or years are publicly stated for video, audio, or sensor data.
Deleting your data
Under CCPA rights, users may request deletion of certain personal information Serve Robotics holds about them, but this applies only to data-controller-collected information, not service-provider or public-space data; no mechanism exists for bystanders to request deletion of their captured imagery or audio.
The full record
- Specs
- Serve Gen 3: third-generation autonomous sidewalk delivery robot (rolled out Oct 16 2024). Roughly 2x top speed and 2x range vs Gen 2, +6 field-hours/day, 40% faster braking, +15% cargo volume, manufacturing cost ~halved, 5x onboard compute (NVIDIA Jetson Orin), Ouster REV7 digital lidar plus RGB/ToF cameras, ultrasonics, and GPS. Operator-supervised Level 4: remotely monitored from Serve's local operations centers with human oversight/takeover. Fleet (Q1 2026): ~2,000 robots BUILT, 812 daily-active; footprint 44 cities across 14 states. Verified active markets (US-only): Los Angeles, Atlanta, Dallas-Fort Worth, Miami, Fort Lauderdale, Chicago, Alexandria VA (DC metro).
- Form Factor
- sidewalk (operator-supervised L4 sidewalk delivery robot; public company NASDAQ: SERV, SEC-disclosed)