What data does 1X NEO collect in your home?

Record-grade evidenceUpdated 2026-07-22.

1X NEO is a record, not a rumor. NEO ships teleoperation-assisted: in Expert Mode a remote 1X operator in a VR headset takes control for tasks it cannot do autonomously, which means a human can see into your home today (confirmed by a Wall Street Journal hands-on review). It costs $20,000 or $499 per month. 1X markets NEO as built for full autonomy, but the shipping reality is human-in-the-loop.

What 1X has not disclosed on any record we hold: exactly what camera and audio data is retained, where it is stored, and how you delete it. Those rows below are honest absences, stated as such rather than guessed.

Sourced from the DEPLOY registry. How we verify.

Data: what NEO collects

Basis	Question	Answer	Source
On the record	DataCan a remote human see the camera feed inside your home?	Yes. In Expert Mode, a remote 1X operator in a VR headset takes control for tasks NEO cannot do autonomously, which means a human sees the robot's camera feed in your home. 1X estimates roughly 60 to 70 percent autonomy today.	WSJ hands-on review2025-04 DEPLOY: 1X NEO record
On the record	DataIs NEO autonomous or teleoperated in the home today?	Teleoperation-assisted. First consumer shipments are planned for late 2026; current units go to 1X's own R&D and internal home testing. Zero confirmed consumer-home deliveries as of June 2026.	DEPLOY: 1X NEO record2026-06
Not disclosed	DataWhat exactly does 1X retain, where is it stored, and can you delete it?	Not established on the record we hold. The teleoperation reality is documented, but 1X has published no full data-retention or deletion policy we can cite. Stated as an honest absence rather than guessed.	DEPLOY: 1X NEO record

Control & identity: who sees and operates it

Basis	Question	Answer	Source
On the record	Control & identityWho operates the robot remotely?	Vetted 1X teleoperators, VR and app-scheduled. This is the company's own stated near-term operating model, not an inference.	DEPLOY: 1X Technologies
On the record	Control & identityHow does 1X's marketing compare to the shipping reality?	1X markets NEO as built for full autonomy, but the WSJ hands-on and 1X's own site (foundational autonomy that learns over time) confirm current operation is human-in-the-loop. The gap between the marketing video and the teleoperation reality is the widest of any humanoid in the dossier.	WSJ hands-on review2025-04 DEPLOY: 1X NEO record

Security record

Basis	Question	Answer	Source
None on record	Security recordAny safety or security incident on the DEPLOY record?	None. No safety or security incident for NEO is on the DEPLOY record as of July 2026. Stated as an honest absence, not a safety guarantee.	DEPLOY: robot recalls and incidents

Lifecycle: cost and end of use

Basis	Question	Answer	Source
On the record	LifecycleWhat does it cost, and how are you billed?	$20,000 one-time, or $499 per month on subscription. Both are review-gated actual-sale-price points on the DEPLOY record.	DEPLOY: 1X NEO price record2025-11 DEPLOY: humanoid robot prices
Not disclosed	LifecycleWhat happens to your data if you cancel the subscription or resell the unit?	Not established on the record we hold. A subscription model implies ongoing account-bound data, but 1X has published no end-of-use or resale data-handling terms we can cite.	DEPLOY: 1X NEO record

Frequently asked

Can 1X NEO see inside your house?

Yes, in Expert Mode. NEO ships teleoperation-assisted, and a remote 1X operator in a VR headset takes control for tasks it cannot do autonomously, which means a human sees the robot's camera feed in your home. This is on the record, confirmed by a Wall Street Journal hands-on review.

Is 1X NEO actually autonomous?

Not fully. 1X estimates roughly 60 to 70 percent autonomy and operates NEO teleoperation-assisted. First consumer shipments are planned for late 2026; there are zero confirmed consumer-home deliveries as of June 2026.

How much does 1X NEO cost?

$20,000 as a one-time purchase, or $499 per month on subscription. Both are review-gated actual-sale-price points on the DEPLOY record.

What has 1X disclosed about data retention and deletion?

No full data-retention or deletion policy is on the record we hold. The teleoperation reality is documented, but the retention and deletion specifics are an honest absence, stated rather than guessed.

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