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Deployment

Diners at Shanghai, China (Shangri-La Hongqiao)

Restaurant food delivery robot. Navigates between kitchen and tables autonomously. Multi-tray design for serving multiple dishes. Deployed in restaurants across Asia.

Diners by KEENON Robotics · Catalog entry · 1 source · not yet field-verified

Track Diners at Shanghai, China (Shangri-La Hongqiao)

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World's first general-purpose + special-purpose robot collaboration. Fleet of 8 robots including XMAN-R1 humanoid at Shangri-La hotel.

Safety record

No incidents on record for Diners at Shanghai, China (Shangri-La Hongqiao).

Only active incidents are counted. Retracted incidents are excluded from this summary but remain reachable at their canonical URLs.

Trust tier
Catalog entry · 1 source · not yet field-verifiedhow tiers work →
Last updated
2026-08-14
Model
Diners
Company
KEENON Robotics
Location
Shanghai, China (Shangri-La Hongqiao)
Status
operational
First seen
2025-01-01
ID
41aa5e24-61bf-461b-8644-c2e8312b4ded

Timeline

  1. Jan 2025
    First recorded
    Diners first documented operating at Shanghai, China (Shangri-La Hongqiao).
  2. Aug 2026
    Current status: operational, reviewed
    Latest recorded state. New status transitions append here as the deployment-status recorder produces them.

On the deployment map

Operates worldwide

Diners is deployed globally rather than at a single verified site, so there is no map pin.

Free to use on your site, with a link back to DEPLOY.

Diners operates in Shanghai, China (Shangri-La Hongqiao). Explore the full verified map:

Sources (1)

  1. https://www.prnewswire.com/apac/news-releases/keenon-humanoid-robot-joins-hotel-workforce-pioneering-worlds-first-general-purpose--special-purpose-robot-collaboration-model-302599869.html
Methodology: Verified · 1 source (no primary) · last reviewed 2026-08-14

Verification posture

Verified

Low confidence

Review state

Stable

Last reviewed 2026-08-14

Maturity + lifecycle

Maturity stage: commercial

Lifecycle: active

Architectural position

Cohort: service

Sources by quality tier

1
unclassified
Unclassified source

The framework is documented at /methodology. Corrections at /corrections. Reviewer: DEPLOY editorial team.

Methodology surface for Diners at Shanghai, China (Shangri-La Hongqiao).

Common questions

What is the Diners deployment at Shanghai, China (Shangri-La Hongqiao)?
Diners, built by KEENON Robotics, is recorded as a deployment at Shanghai, China (Shangri-La Hongqiao) on the DEPLOY registry. KEENON Robotics operates the deployment directly.
Who operates Diners at Shanghai, China (Shangri-La Hongqiao)?
KEENON Robotics, the manufacturer of Diners, operates this deployment directly. This is a maker-deploys-its-own-product arrangement rather than a customer pilot.
When did the Diners deployment at Shanghai, China (Shangri-La Hongqiao) go live?
The deployment is recorded as starting January 1, 2025 on the DEPLOY registry. Earlier activity may exist but is not yet sourced.
Have there been incidents at the Diners deployment at Shanghai, China (Shangri-La Hongqiao)?
No active incidents affecting this deployment are recorded on the DEPLOY registry. Absence of recorded incidents is not a guarantee no incident occurred; DEPLOY records only sourced incidents and suppresses retracted ones.

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