DEPLOYDatabase

Deployment

TUG at USA (37 VA hospitals)

Aethon's TUG is an autonomous mobile robot for hospitals that securely transports medications, lab specimens, meals, linens, and supplies; it navigates corridors autonomously and integrates with elevators and automatic doors for multi-floor delivery.

TUG by Aethon · Catalog entry · 1 source · not yet field-verified · Warehouse & Logistics Robotics

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37 Veterans Affairs hospitals use Aethon TUG robots. ST Engineering acquired Aethon. Thousands of robots total in 160+ hospitals.

Safety record

No incidents on record for TUG at USA (37 VA hospitals).

Only active incidents are counted. Retracted incidents are excluded from this summary but remain reachable at their canonical URLs.

Trust tier
Catalog entry · 1 source · not yet field-verifiedhow tiers work →
Last updated
2026-08-14
Model
TUG
Company
Aethon
Status
operational
First seen
2022-06-10
ID
7ef934f6-d6a8-46d5-92ac-611266a20101

Timeline

  1. Jun 2022
    First recorded
    TUG first documented operating at USA (37 VA hospitals).
  2. Aug 2026
    Current status: operational, reviewed
    Latest recorded state. New status transitions append here as the deployment-status recorder produces them.

On the deployment map

Operates worldwide

TUG is deployed globally rather than at a single verified site, so there is no map pin.

Free to use on your site, with a link back to DEPLOY.

TUG operates in USA (37 VA hospitals). Explore the full verified map:

Sources (1)

  1. https://www.upstate.edu/whatsup/2023/071023-in-case-you.php
Methodology: Verified · 1 source (no primary) · last reviewed 2026-08-14

Verification posture

Verified

Low confidence

Review state

Stable

Last reviewed 2026-08-14

Maturity + lifecycle

Maturity stage: commercial

Lifecycle: active

Architectural position

Cohort: amr

Sources by quality tier

1
unclassified
Unclassified source

The framework is documented at /methodology. Corrections at /corrections. Reviewer: DEPLOY editorial team.

Methodology surface for TUG at USA (37 VA hospitals).

Common questions

What is the TUG deployment at USA (37 VA hospitals)?
TUG, built by Aethon, is recorded as a deployment at USA (37 VA hospitals) on the DEPLOY registry. Aethon operates the deployment directly.
Who operates TUG at USA (37 VA hospitals)?
Aethon, the manufacturer of TUG, operates this deployment directly. This is a maker-deploys-its-own-product arrangement rather than a customer pilot.
When did the TUG deployment at USA (37 VA hospitals) go live?
The deployment is recorded as starting June 10, 2022 on the DEPLOY registry. Earlier activity may exist but is not yet sourced.
Have there been incidents at the TUG deployment at USA (37 VA hospitals)?
No active incidents affecting this deployment are recorded on the DEPLOY registry. Absence of recorded incidents is not a guarantee no incident occurred; DEPLOY records only sourced incidents and suppresses retracted ones.

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