DEPLOYDatabase

Company

Serve Robotics

Los Angeles-based autonomous sidewalk delivery robot company spun off from Uber's Postmates division.

Founded
2017
HQ
Los Angeles, CA
Status
public

The verified answer

As of Aug 2026, DEPLOY verifies Serve Robotics: 3 models, 17 deployments across 14 regions, $80.0M raised, 6 active incidents. 12 sources back the record.

CategorySidewalk delivery

Appears inLogistics robots

Overview

Los Angeles-based autonomous sidewalk delivery robot company spun off from Uber's Postmates division. Founded by CEO Ali Kashani and VP MJ Burk Chun, Serve Robotics develops Level 4 autonomous delivery robots deployed for Uber Eats. Listed on Nasdaq: SERV. Raised $80M in total funding. Expanding to DC area and other markets in 2025.

Verified record

Verified deployments
17 deployments on file
Active incidents
6 incidents on file

Key facts

Robots

Sidewalk delivery robots (Uber Eats and other partners)

Origin

Spun off from Uber/Postmates

Notable incidentsee incidents

Robot 'Nasir' shattered a Chicago CTA bus shelter (Mar 2026)

Co-founder

Partners

Uber Eats

LA deployment zones

6 deployment zones across 40 LA neighborhoods, 500+ bots active (verified, May 2026)

Koreatown expansion

Delivery service expanded to Koreatown, LA; 2,000 robots upgraded with new lidar hardware

Product

Serve autonomous sidewalk delivery robot

Deployments

Los Angeles, San Francisco, DallasUber Eats partnership

Data & sources

Company filings

3

Press releases

4

News coverage

2

Patent documents

1

Web sources

2

12 sources backing this record.View all →

Current platform

Serve Beacon

Cellular-connected restaurant pickup device that alerts staff the moment a Serve delivery robot arrives. Requires nothing from a restaurant beyond power — no tablet, no additional hardware, no changes to existing systems. Designed to speed up pickup for current restaurant partners while extending robot delivery to restaurants whose back-of-house setups previously could not support it.

otherView model →

Current platform

Serve Robot

Level 4 autonomous sidewalk delivery robot for last-mile food delivery via Uber Eats.

sidewalkView model →

Current platform

Serve Gen 3

Serve Gen 3 is the third-generation autonomous sidewalk delivery robot of Serve Robotics, a public company listed on the Nasdaq under the ticker SERV, and is recorded in the sidewalk form factor as the public-company counterpoint to privately held delivery peers, since its SEC-disclosed quarterly filings give it stronger verification depth. Serve originated as Postmates X, the robotics division founded around 2017, and spun out as an independent company on March 2, 2021 with seed funding led by Neo after Uber acquired Postmates for 2.65 billion dollars, with Uber retaining a minority stake that has diluted over time; it later became public through a 2023 SPAC merger rather than a conventional initial public offering, and is led by co-founder and chief executive Ali Kashani. The Gen 3 robot, rolled out in October 2024, is roughly twice as fast and travels twice as far as Gen 2 at about half the manufacturing cost, with five times the onboard compute on NVIDIA Jetson Orin, an Ouster REV7 digital lidar, and a multi-sensor suite of RGB and time-of-flight cameras, ultrasonics, and GPS, and it operates as an operator-supervised Level 4 system, remotely monitored from Serve's local operations centers with human oversight and takeover available rather than being driverless. Its anchor commercial relationship is a May 2023 agreement with Uber to deploy up to two thousand robots on Uber Eats across US markets, since extended with DoorDash and a Shake Shack tie-in. As of its first-quarter 2026 results Serve reported revenue of three million dollars, about 197 million dollars in cash and marketable securities, a net loss of forty-nine million dollars, and 812 daily-active robots within a built fleet of roughly two thousand across forty-four cities in fourteen states; the registry records the verified active markets as US-only, including Los Angeles, Atlanta, Dallas-Fort Worth, Miami, Fort Lauderdale, Chicago, and Alexandria, Virginia, and treats the two-thousand-robot figure as built capacity rather than simultaneously active.

sidewalkView model →

Serve Robotics on the deployment map

View the global map

17 verified deployments across 14 regions, newest verified Sep 2026. Explore where Serve Robotics's robots are operating, by place and type.

Free to use on your site, with a link back to DEPLOY.

View the full Serve Robotics deployment record →

Free to use on your site, with a link back to DEPLOY.

Relationships

GGrubhubCustomerWWonderCustomerWWingstopCustomerSShake ShackCustomerNNVIDIAInvestorUUberInvestorWWavemaker PartnersInvestorUUberCustomerDDiligent RoboticsCo-developerUUber (strategic)Investor

Claims ledger

Public, dated claims by Serve Robotics, each tracked against the evidence. Status is a DEPLOY assessment from primary sources: verified means an independent source confirms it; contradicted means one refutes it; open means the outcome is not yet determinable. Every entry keeps its verbatim quote and source so you can check the call yourself.

Claim Integrity: 100% (3 of 3 resolved claims verified; 3 tracked)
  • VerifiedSafety · claimed 2026-06-01
    99.8% completion rate

    Stated by Serve Robotics and reported by The Robot Report. No regulatory contradiction found. 99.8% completion rate across 2,000+ robots is a strong verified performance metric.

  • VerifiedCapability · claimed 2026-01-01
    Serve Robotics develops advanced, AI-powered, low-emissions sidewalk delivery robots that endeavor to make delivery sustainable and economical

    2,000+ robots deployed, 2,500+ restaurants served, 99.8% completion rate. NVIDIA case study confirms autonomous operation. https://www.nvidia.com/en-us/case-studies/serve-robotics/

  • VerifiedCapacity · claimed 2025-10-06 · deadline 2025-12-31
    Serve reiterated that it remains on track to reach 2,000 deployed robots by the end of 2025

    Serve achieved 2,000 robot target by Dec 2025. Deployed across 20 cities, 6 metros. Operates on Uber Eats platform.

Disagree with a status? Serve Robotics can submit a correction with evidence and we log the response on the record. Methodology and the full industry ledger live at /stats/claim-integrity.

Explainers

Plain-language answers to the questions people ask about Serve Robotics, from DEPLOY’s explainer library. Each is written in the language of the question and cross-checked against this registry.

What is a sidewalk delivery robot?
A sidewalk delivery robot is a small autonomous wheeled vehicle that operates in the sidewalk regulatory regime (not roads) for last-mile delivery of food, packages, and small goods. Per DEPLOY's framework, the cohort enumerates as: Starship Technologies (canonical scaled commercial, multi-country, millions of deliveries) + Coco + Serve Robotics (NASDAQ SERV; Uber Eats partnership) + Kiwibot + Avride + Cartken (hardware-sale; ex-Google founders; Mitsubishi + Uber Eats + Melco ~100-Hauler order) + Ottonomy (RaaS-lease ~$999/mo) + Refraction AI + Delivers AI + (Amazon Scout discontinued Oct 6 2022 + FedEx Roxo paused 2022 + Tortoise shut down 2023 as wind-down record). Business model spectrum: hardware sale (Cartken) vs RaaS-lease (Ottonomy + Refraction) vs captive service (Starship + Delivers AI). State-by-state regulatory variation is the canonical operational gate. Wind-down record is honest editorial signal, not smoothed.Read the full explainer →
What is Serve Robotics?
Serve Robotics is a publicly-traded sidewalk delivery robot company (NASDAQ: SERV), SoftBank-backed, with Uber Eats partnership as the canonical commercial customer relationship. Commercial active in Los Angeles + Dallas-Fort Worth + Vancouver; per Agent A foundational ingest audit-first against Model sources, current operational scope + delivery scale should be verified against current Serve public filings + Uber Eats partnership disclosure. Per DEPLOY's framework, Serve's public-listing verification depth (NASDAQ SEC filings) is editorially substantive: the financial-disclosure transparency makes verified-vs-claimed especially clean. Cohort position: publicly-traded sidewalk delivery anchor + captive service business model + commercial active state.Read the full explainer →

Current leadership (7)

Founders (3)

See all founders across the registry →

Board (6)

Safety record

6 incidents on record (1 serious, 5 minor). Most recent: Jul 2026.

serious
1
minor
5
regulatory action
2
property damage
2
injury
1
other
1

Most recent: Jul 2026

Only active incidents are counted. Retracted incidents are excluded from this summary but remain reachable at their canonical URLs.

Full safety record: incidents, sourcing, and exposure data →

Incidents affecting Serve Robotics (6)

Includes incidents linked directly to this company, to its models, or to deployments of its models or under its operation. Retracted incidents are excluded from this view but remain reachable at their canonical URLs.

Corridors where Serve Robotics operates (5)

Robot-delivery corridors on DEPLOY Ground where Serve Robotics runs a documented fleet.

Operator customers (1)

Recent coverage

Serve Robotics in third-party press

Peer companies