Incident · Recall
Stryker Mako Total Knee software correction over 'error #3' codes when switching applications
Voluntary software correction (announced ~May 28 2024; Class 2): increased 'software error #3' codes when switching between the total-knee and total-hip applications without a shutdown/restart, risking loss/deterioration of robotic function, surgical delay, or conversion to manual. Mitigation = shutdown/restart before switching apps. Cap-flag: exact units/Z-number not captured; other Mako accessory Class-2 recalls exist (handpiece, tracking kits, saw attachment) not individually verified here.
Occurred 2024-05-28 · Mako
Machine-readable surfaces
- Markdown mirror: /incidents/stryker-mako-software-error-recall-2024.md
- JSON-LD: embedded in this page’s head
- REST API: /v1/incidents/481430cf-9415-451a-b2b0-00f582214f99
- Data documentation: /data
Sources (1)
Common questions
- What happened in Stryker Mako Total Knee software correction over 'error #3' codes when switching applications?
- Voluntary software correction (announced ~May 28 2024; Class 2): increased 'software error #3' codes when switching between the total-knee and total-hip applications without a shutdown/restart, risking loss/deterioration of robotic function, surgical delay, or conversion to manual. Mitigation = shutdown/restart before switching apps. Cap-flag: exact units/Z-number not captured; other Mako accessory Class-2 recalls exist (handpiece, tracking kits, saw attachment) not individually verified here.
- When did this incident occur?
- The incident is recorded as occurring on May 28, 2024 on the DEPLOY registry. The date reflects the underlying real-world event, not the registry record's creation date.
- What robot was involved in Stryker Mako Total Knee software correction over 'error #3' codes when switching applications?
- Mako is the recorded robot involved in this incident.
- Has anyone responded to Stryker Mako Total Knee software correction over 'error #3' codes when switching applications?
- No responses to this incident are recorded on the DEPLOY registry. Operators, manufacturers, or affected parties can submit responses to the editorial team; absence is not a guarantee no response was issued.
- What is the current status of Stryker Mako Total Knee software correction over 'error #3' codes when switching applications?
- This incident is an active record on the DEPLOY registry; no retraction or correction has been issued.
Methodology: Verified · 1 source (no primary) · last reviewed 2026-06-04
Verification posture
Verified
Low confidence
Review state
Stable
Last reviewed 2026-06-04
Sources by quality tier
- 1
- unclassified
- Unclassified source
The framework is documented at /methodology. Corrections at /corrections. Reviewer: DEPLOY editorial team.
Methodology surface for Stryker Mako Total Knee software correction over 'error #3' codes when switching applications.Canonical ID 481430cf-9415-451a-b2b0-00f582214f99