Incident · Recall
Stryker Mako Total Knee software correction over 'error #3' codes when switching applications
Voluntary software correction (announced ~May 28 2024; Class 2): increased 'software error #3' codes when switching between the total-knee and total-hip applications without a shutdown/restart, risking loss/deterioration of robotic function, surgical delay, or conversion to manual. Mitigation = shutdown/restart before switching apps. Cap-flag: exact units/Z-number not captured; other Mako accessory Class-2 recalls exist (handpiece, tracking kits, saw attachment) not individually verified here.
Occurred 2024-05-28 · Mako · Stryker
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Incident records on DEPLOY are compiled from public sources (regulatory filings, news reports, and operator disclosures) and reflect what has been reported and tracked to date. They are not legal findings, determinations of fault, or safety ratings, and may be updated as new information is verified. See the sources below for the underlying references.Machine-readable surfaces
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Outcomes (1)
- regulatory actionverified
Revision history (1)
- 2026-06-05 · outcome_class
Outcome rows carry verification_posture independently. Revision events carry basis (verified_court_filing, verified_insurance, reported_press, estimate, undisclosed). The framework records outcomes only when verifiable; absence is honest absence, not a claim of no-impact.
Sources (1)
Common questions
- What happened in Stryker Mako Total Knee software correction over 'error #3' codes when switching applications?
- Voluntary software correction (announced ~May 28 2024; Class 2): increased 'software error #3' codes when switching between the total-knee and total-hip applications without a shutdown/restart, risking loss/deterioration of robotic function, surgical delay, or conversion to manual. Mitigation = shutdown/restart before switching apps. Cap-flag: exact units/Z-number not captured; other Mako accessory Class-2 recalls exist (handpiece, tracking kits, saw attachment) not individually verified here.
- When did this incident occur?
- The incident is recorded as occurring on May 28, 2024 on the DEPLOY registry. The date reflects the underlying real-world event, not the registry record's creation date.
- What robot was involved in Stryker Mako Total Knee software correction over 'error #3' codes when switching applications?
- Mako by Stryker is the recorded robot involved in this incident.
- Has anyone responded to Stryker Mako Total Knee software correction over 'error #3' codes when switching applications?
- No responses to this incident are recorded on the DEPLOY registry. Operators, manufacturers, or affected parties can submit responses to the editorial team; absence is not a guarantee no response was issued.
- What is the current status of Stryker Mako Total Knee software correction over 'error #3' codes when switching applications?
- This incident is an active record on the DEPLOY registry; no retraction or correction has been issued.
Methodology: Verified · 1 source (no primary) · last reviewed 2026-06-24
Verification posture
Verified
Low confidence
Review state
Stable
Last reviewed 2026-06-24
Sources by quality tier
- 1
- unclassified
- Unclassified source
The framework is documented at /methodology. Corrections at /corrections. Reviewer: DEPLOY editorial team.
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Canonical ID 481430cf-9415-451a-b2b0-00f582214f99