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Deployment

Amy at Suzhou, China

The Amy (Amy-Trackless Robot Waiter) is Pangolin Robot's flagship food-service robot, now in its 8th generation. Standing approximately 5 feet tall, it uses trackless navigation to deliver food in restaurants and hotels. Deployed across China and internationally in markets including Qatar and South Sudan.

Amy by Pangolin Robot · Catalog entry · 1 source · not yet field-verified · Food service

Track Amy at Suzhou, China

Recent coverage

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Amy robot deployed in hotels and restaurants across Suzhou and major Chinese cities

Safety record

No incidents on record for Amy at Suzhou, China.

Only active incidents are counted. Retracted incidents are excluded from this summary but remain reachable at their canonical URLs.

Trust tier
Catalog entry · 1 source · not yet field-verifiedhow tiers work →
Last updated
2026-08-09
Model
Amy
Company
Pangolin Robot
Location
China/Suzhou, China
Status
operational
First seen
2018-09-01
ID
685585cb-9d2e-4f9b-8f7c-30377d60fc78

Timeline

  1. Sep 2018
    First recorded
    Amy first documented operating at Suzhou, China.
  2. Aug 2026
    Current status: operational, reviewed
    Latest recorded state. New status transitions append here as the deployment-status recorder produces them.

On the deployment map

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Amy operates in Suzhou, China. Explore the full verified map:

Sources (1)

  1. The New Restaurant Experience: Robot Servers, Cooks, and Hostesses · https://www.alleywatch.com/2018/09/the-new-restaurant-experience-robot-servers-cooks-and-hostesses/ · 2018-09-01
Methodology: Verified · 1 source (no primary) · last reviewed 2026-08-09

Verification posture

Verified

Low confidence

Review state

Stable

Last reviewed 2026-08-09

Maturity + lifecycle

Maturity stage: research

Lifecycle: active

Architectural position

Cohort: food_service

Sources by quality tier

1
unclassified
Unclassified source

The framework is documented at /methodology. Corrections at /corrections. Reviewer: DEPLOY editorial team.

Methodology surface for Amy at Suzhou, China.

Common questions

What is the Amy deployment at Suzhou, China?
Amy, built by Pangolin Robot, is recorded as a deployment at Suzhou, China on the DEPLOY registry. Pangolin Robot operates the deployment directly.
Who operates Amy at Suzhou, China?
Pangolin Robot, the manufacturer of Amy, operates this deployment directly. This is a maker-deploys-its-own-product arrangement rather than a customer pilot.
When did the Amy deployment at Suzhou, China go live?
The deployment is recorded as starting September 1, 2018 on the DEPLOY registry. Earlier activity may exist but is not yet sourced.
Have there been incidents at the Amy deployment at Suzhou, China?
No active incidents affecting this deployment are recorded on the DEPLOY registry. Absence of recorded incidents is not a guarantee no incident occurred; DEPLOY records only sourced incidents and suppresses retracted ones.

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