DEPLOYDatabase

Robot model

Amy

The Amy (Amy-Trackless Robot Waiter) is Pangolin Robot's flagship food-service robot, now in its 8th generation.

Manufacturer
Pangolin Robot
Form factor
food_service
Maturity
research
Lifecycle
active
Deployments
2

The verified answer

As of Aug 2026, DEPLOY verifies Amy, a food service by Pangolin Robot (research): 2 verified deployments on record. 2 sources back the record.

Overview

The Amy (Amy-Trackless Robot Waiter) is Pangolin Robot's flagship food-service robot, now in its 8th generation. Standing approximately 5 feet tall, it uses trackless navigation to deliver food in restaurants and hotels. Deployed across China and internationally in markets including Qatar and South Sudan.

Verified vs. claimed

Maturity stage
research(Lab-stage only; no commercial or public deployment reported.)
Sources on file
View all sources →

Key facts

Sensor suite

high-precision LiDAR

Production target

50000

Autonomy level

LiDAR autonomous

Specs

Navigation

LiDAR autonomous

Annual production units

50000

Data & sources

Web sources

2

2 sources backing this record.View all →

Autonomy: verified vs claimed

What it actually does
Autonomous

Pricing

No verified price is on record for Amy. Physical-AI systems are often sold through enterprise contracts or operated as a service rather than at a public list price.

Deployments (2)

  • Amy robot deployed at Pyramid Continental Hotel Juba and restaurants in Qatar

  • Amy robot deployed in hotels and restaurants across Suzhou and major Chinese cities

Free to use on your site, with a link back to DEPLOY.

Amy on the deployment map

View the global map

Where Amy is verified operating. Explore the deployment map by place and type.

Free to use on your site, with a link back to DEPLOY.

Recent activity

Every change to this record is dated, sourced, and independently verified where marked.

Full change history →

Safety record

No incidents on record for Amy.

Only active incidents are counted. Retracted incidents are excluded from this summary but remain reachable at their canonical URLs.

Sources (2)

  1. Amy Robots - Suzhou Pangolin Robot Corp. · http://en.csjbot.com/article_list.php?doid=109
  2. Pangolin Robot Japan Co., Ltd. | Success Stories - JETRO · https://www.jetro.go.jp/en/invest/investment_environment/success_stories/csjbot.html

Common questions

What is Amy?
The Amy (Amy-Trackless Robot Waiter) is Pangolin Robot's flagship food-service robot, now in its 8th generation. Standing approximately 5 feet tall, it uses trackless navigation to deliver food in restaurants and hotels. Deployed across China and internationally in markets including Qatar and South Sudan.
How much does Amy cost?
Amy's price is not publicly disclosed. DEPLOY has no verified price on record for Amy from Pangolin Robot. Physical-AI systems like this are often sold through enterprise contracts or operated as a service rather than at a public list price; check the manufacturer for the latest.
Is Amy actually deployed in the real world?
Yes. Amy is independently verified in real-world operation on the DEPLOY registry, confirmed at named deployment sites with primary sources: not a concept, render, or demo-only.
Who makes Amy?
Amy is made by Pangolin Robot, based in Suzhou, China, founded in 2004.
Where is Amy deployed?
2 verified deployments of Amy are on the DEPLOY registry, including at Doha, Qatar, Suzhou, China.
Can you buy Amy?
Amy is at research stage and is not yet available for sale.
What are alternatives to Amy?
On the DEPLOY registry, comparable food_service robots to Amy include Spyce Infinite Kitchen, Artly Barista Bot, Makr Shakr Toni, Sally.
How does Amy compare to Spyce Infinite Kitchen?
Amy and Spyce Infinite Kitchen (Spyce (Infinite Kitchen) · 6 deployments) are both food_service robots on the DEPLOY registry. Amy has 2 verified deployments on record. Compare both records for specs, safety, deployments, and verified-vs-claimed autonomy.
Is Amy a top food_service?
On DEPLOY's intelligence score, which blends verified deployments, safety, adoption, media, and IP signals, Amy ranks in roughly the top 15% of food_service models tracked by the registry.
What is Amy's maturity stage?
Amy is at the research stage on the DEPLOY maturity ladder (research, prototype, pilot, commercial, production). Research stage means active development without commercial deployments on file.
Is Amy safe?
Amy has no incidents on record in the DEPLOY registry. This does not constitute a safety guarantee; it reflects the incidents DEPLOY has tracked and verified to date.
What is the Pangolin Robot Amy?
Amy by Pangolin Robot (Suzhou, China) is a two-in-one service robot that can greet guests and deliver meals. Designed as an expert in food delivery and welcome, Amy carries food like a waitress. Used to create digital robot restaurant experiences.
Methodology: Verified · 2 sources (no primary) · last reviewed 2026-08-04

Verification posture

Verified

Low confidence

Review state

Stable

Last reviewed 2026-08-04

Maturity + lifecycle

Maturity stage: research

Lifecycle: active

Architectural position

Cohort: food_service

Sources by quality tier

2
unclassified
Unclassified source

The framework is documented at /methodology. Corrections at /corrections. Reviewer: DEPLOY editorial team.

Methodology surface for Amy.

Recent coverage

Amy in third-party press