DEPLOYDatabase

Robot model

Amy

Suzhou Pangolin Robot Corp.

Track AmyGet notified of verified changes
Manufacturer
Pangolin Robot
Form factor
food_service
Lifecycle
active

Verified profile

  • 2

    Sources on record

  • 0

    Tracked changes

  • Updated recently

    Last verified change

How we verify →

Overview

Suzhou Pangolin Robot Corp. (Suzhou, China, founded 2006) manufactures the Amy, a humanoid-style food service robot for restaurants, hotels, banks, and malls that autonomously delivers meals, guides customers to seats, and promotes menu information using a built-in screen and voice interaction. The Amy navigates using high-precision LiDAR to bypass obstacles and deliver to designated locations. Pangolin produces approximately 50,000 service robots annually and exports to over 75 countries, serving more than 8,000 commercial customers including Bank of China, HSBC, McDonald's, and Starbucks.

Verified vs. claimed

Verified deployments
None on file
Sources on file
2 sources, view all

Safety record

No incidents on record for Amy.

Only active incidents are counted. Retracted incidents are excluded from this summary but remain reachable at their canonical URLs.

Sources (2)

  1. Amy Robots - Suzhou Pangolin Robot Corp. · http://en.csjbot.com/article_list.php?doid=109
  2. Pangolin Robot Japan Co., Ltd. | Success Stories - JETRO · https://www.jetro.go.jp/en/invest/investment_environment/success_stories/csjbot.html

Common questions

What is Amy?
Suzhou Pangolin Robot Corp. (Suzhou, China, founded 2006) manufactures the Amy, a humanoid-style food service robot for restaurants, hotels, banks, and malls that autonomously delivers meals, guides customers to seats, and promotes menu information using a built-in screen and voice interaction. The Amy navigates using high-precision LiDAR to bypass obstacles and deliver to designated locations. Pangolin produces approximately 50,000 service robots annually and exports to over 75 countries, serving more than 8,000 commercial customers including Bank of China, HSBC, McDonald's, and Starbucks.
Who makes Amy?
Amy is made by Pangolin Robot, based in China, founded in 2006.
Where is Amy deployed?
No verified deployments of Amy are currently on the DEPLOY registry. DEPLOY records deployments only when verified at a named site with a primary source; absence may reflect pre-deployment, research, or manufacturer-internal use.
Is Amy safe?
Amy has no incidents on record in the DEPLOY registry. This does not constitute a safety guarantee; it reflects the incidents DEPLOY has tracked and verified to date.
Methodology: Verified · 2 sources (no primary) · last reviewed 2026-06-28

Verification posture

Verified

Low confidence

Review state

Stable

Last reviewed 2026-06-28

Maturity + lifecycle

Lifecycle: active

Architectural position

Cohort: food_service

Sources by quality tier

2
unclassified
Unclassified source

The framework is documented at /methodology. Corrections at /corrections. Reviewer: DEPLOY editorial team.

Methodology surface for Amy.

Recent coverage

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