DEPLOYDatabase

Robot model

Servi

Wheeled food and drink delivery robot for restaurants; autonomous navigation via lidar and camera sensor fusion.

Manufacturer
Bear Robotics
Form factor
food_service
Lifecycle
active
Deployments
1

Deploy Watch

Track Servi on Deploy.

We notify you when a verified state change lands on the record, not when the company issues a claim.

Key facts

Founded

2017, Redwood City, California

Founder

John Ha (CEO, ex-Google software engineer)

Product

Servi autonomous service robot for restaurants, hospitality, healthcare - food/beverage delivery and bussing

Funding

Series A $32M (2020, SoftBank); Series B $81M (2022, SoftBank + IMM); total ~$113M

Customers

Pizza Hut, Denny's, Marriott, Compass Group, various hospital systems

Strategic

SoftBank Robotics strategic investor and distribution partner

Data & sources

Web sources

1

1 source backing this record.View all →

Pricing

No verified price is on record for Servi. Physical-AI systems are often sold through enterprise contracts or operated as a service rather than at a public list price.

Deployments (1)

  • Servi at Japanoperational

    SoftBank Robotics Group has deployed Bear Robotics' Servi robots in 3,000+ restaurants across Japan under a mass-production and distribution partnership.

Servi on the deployment map

Where Servi is verified operating. Explore the deployment map by place and type.

Recent activity

Every change to this record is dated, sourced, and independently verified where marked.

Full change history →

Deployment-verified media (1)

PRIMARY SOURCE
Courtesy of Bear Robotics

Official Bear Robotics video demonstrating the integration of table trackers with Servi robots for fast-casual and quick-service restaurants. The Servi robot navigates dining areas autonomously to deliver orders to designated tables.

From deployment: Japan

Supply chain (2)

Batteries

  • LG Energy Solution2170-type cylindrical lithium-ion cells (NCMA cathode, ceramic-coated separator)supplies

Mechanical / contract manufacturing

  • CovestroMakroblend UT PC/PET ultra-tough polymer (outer shell raw material, molded by Bear suppliers)supplies

Suppliers appear here when verified with at least two strong sources (maker-official / IR / regulatory / standards-body / verified tier-2). Sources are append-only; corrections add new sources rather than rewrite history.

Safety record

No incidents on record for Servi.

Only active incidents are counted. Retracted incidents are excluded from this summary but remain reachable at their canonical URLs.

Sources (1)

  1. https://www.bearrobotics.ai/servi

Common questions

What is Servi?
Wheeled food and drink delivery robot for restaurants; autonomous navigation via lidar and camera sensor fusion.
How much does Servi cost?
Servi's price is not publicly disclosed. DEPLOY has no verified price on record for Servi from Bear Robotics. Physical-AI systems like this are often sold through enterprise contracts or operated as a service rather than at a public list price; check the manufacturer for the latest.
Is Servi actually deployed in the real world?
Yes. Servi is independently verified in real-world operation on the DEPLOY registry, confirmed at named deployment sites with primary sources: not a concept, render, or demo-only.
Who makes Servi?
Servi is made by Bear Robotics, based in Redwood City, CA, founded in 2017.
Where is Servi deployed?
1 verified deployment of Servi is on the DEPLOY registry, including at Japan.
Methodology: Verified · 1 source (no primary) · last reviewed 2026-07-14

Verification posture

Verified

Low confidence

Review state

Stable

Last reviewed 2026-07-14

Maturity + lifecycle

Lifecycle: active

Architectural position

Cohort: food_service

Sources by quality tier

1
unclassified
Unclassified source

The framework is documented at /methodology. Corrections at /corrections. Reviewer: DEPLOY editorial team.

Methodology surface for Servi.

Recent coverage

Servi in third-party press