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Deployment

Servi at Japan

Wheeled food and drink delivery robot for restaurants; autonomous navigation via lidar and camera sensor fusion.

Servi by Bear Robotics · Operated by Bear Robotics · Catalog entry · 2 sources · not yet field-verified · Food service

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Machine-readable surfaces

Footage

PRIMARY SOURCE
Courtesy of Bear Robotics

Official Bear Robotics video demonstrating the integration of table trackers with Servi robots for fast-casual and quick-service restaurants. The Servi robot navigates dining areas autonomously to deliver orders to designated tables.

SoftBank Robotics Group has deployed Bear Robotics' Servi robots in 3,000+ restaurants across Japan under a mass-production and distribution partnership. Named deployment sites include more than 200 Denny's Japan diners and Yakiniku King (all-you-can-eat barbecue chain). Bear Robotics established Bear Robotics Japan LLC in Tokyo in May 2024 to deepen its local presence.

Key facts

Scale
3,000+ restaurants across Japan
Named customers
Denny's Japan (200+ locations), Yakiniku King
Distribution partner
SoftBank Robotics Group
Japan subsidiary
Bear Robotics Japan LLC (Shibuya, Tokyo, est. May 2024)

Safety record

No incidents on record for Servi at Japan.

Only active incidents are counted. Retracted incidents are excluded from this summary but remain reachable at their canonical URLs.

Trust tier
Catalog entry · 2 sources · not yet field-verifiedhow tiers work →
Last updated
2026-07-10
Model
Servi
Company
Bear Robotics
Location
Japan
Operator
Bear Robotics
Status
operational
Operator type
customer deployed
First seen
2022-01-01
ID
3cd02fcc-3d4c-4586-b251-e8e1fd4d53d6

Timeline

  1. Jan 2022
    First recorded
    Servi first documented operating at Japan.
  2. Jul 2026
    Current status: operational, reviewed
    Latest recorded state. New status transitions append here as the deployment-status recorder produces them.

On the deployment map

Servi operates in Japan. Explore the full verified map:

Sources (2)

  1. Nation's Restaurant News: Bear Robotics and SoftBank mass-produce Servi for Japan (includes 200+ Denny's Japan, Yakiniku King) · https://www.nrn.com/restaurant-technology/bear-robotics-and-softbank-join-forces-to-mass-produce-servi-foodservice-robot
  2. JETRO: Bear Robotics establishes Japanese subsidiary Bear Robotics Japan LLC in Tokyo (May 2024) · https://www.jetro.go.jp/en/invest/newsroom/2025/66d38135de006f40.html
Methodology: Verified · 2 sources (no primary) · last reviewed 2026-07-10

Verification posture

Verified

Low confidence

Review state

Stable

Last reviewed 2026-07-10

Maturity + lifecycle

Maturity stage: commercial

Lifecycle: active

Architectural position

Cohort: food_service

Sources by quality tier

2
unclassified
Unclassified source

The framework is documented at /methodology. Corrections at /corrections. Reviewer: DEPLOY editorial team.

Methodology surface for Servi at Japan.

Common questions

What is the Servi deployment at Japan?
Servi, built by Bear Robotics, is recorded as a deployment at Japan on the DEPLOY registry. Bear Robotics operates the deployment directly.
Who operates Servi at Japan?
Bear Robotics, the manufacturer of Servi, operates this deployment directly. This is a maker-deploys-its-own-product arrangement rather than a customer pilot.
When did the Servi deployment at Japan go live?
The deployment is recorded as starting January 1, 2022 on the DEPLOY registry. Earlier activity may exist but is not yet sourced.
Have there been incidents at the Servi deployment at Japan?
No active incidents affecting this deployment are recorded on the DEPLOY registry. Absence of recorded incidents is not a guarantee no incident occurred; DEPLOY records only sourced incidents and suppresses retracted ones.

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