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Deployment

Servi at 51+ Chili's locations, 8 US states

Wheeled food and drink delivery robot for restaurants; autonomous navigation via lidar and camera sensor fusion.

Servi by Bear Robotics · Catalog entry · 1 source · not yet field-verified · Food service

Track Servi at 51+ Chili's locations, 8 US states

Recent coverage

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Chili's expanded Bear Robotics Servi robot ("Rita") to 51 additional restaurants across 8 US states. 82% of guests felt their experience was better because of the robot. Up from initial 10-store pilot.

Safety record

No incidents on record for Servi at 51+ Chili's locations, 8 US states.

Only active incidents are counted. Retracted incidents are excluded from this summary but remain reachable at their canonical URLs.

Trust tier
Catalog entry · 1 source · not yet field-verifiedhow tiers work →
Last updated
2026-08-14
Model
Servi
Company
Bear Robotics
Location
51+ Chili's locations, 8 US states
Status
operational
First seen
2022-10-01
ID
376d8494-f63a-4a67-9250-de68c4ad46cb

Timeline

  1. Oct 2022
    First recorded
    Servi first documented operating at 51+ Chili's locations, 8 US states.
  2. Aug 2026
    Current status: operational, reviewed
    Latest recorded state. New status transitions append here as the deployment-status recorder produces them.

On the deployment map

Operates worldwide

Servi is deployed globally rather than at a single verified site, so there is no map pin.

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Servi operates in 51+ Chili's locations, 8 US states. Explore the full verified map:

Sources (1)

  1. https://www.restaurantdive.com/news/chilis-will-bring-restaurant-robot-to-51-more-stores/622183/
Methodology: Verified · 1 source (no primary) · last reviewed 2026-08-14

Verification posture

Verified

Low confidence

Review state

Stable

Last reviewed 2026-08-14

Maturity + lifecycle

Maturity stage: commercial

Lifecycle: active

Architectural position

Cohort: food_service

Sources by quality tier

1
unclassified
Unclassified source

The framework is documented at /methodology. Corrections at /corrections. Reviewer: DEPLOY editorial team.

Methodology surface for Servi at 51+ Chili's locations, 8 US states.

Common questions

What is the Servi deployment at 51+ Chili's locations, 8 US states?
Servi, built by Bear Robotics, is recorded as a deployment at 51+ Chili's locations, 8 US states on the DEPLOY registry. Bear Robotics operates the deployment directly.
Who operates Servi at 51+ Chili's locations, 8 US states?
Bear Robotics, the manufacturer of Servi, operates this deployment directly. This is a maker-deploys-its-own-product arrangement rather than a customer pilot.
When did the Servi deployment at 51+ Chili's locations, 8 US states go live?
The deployment is recorded as starting October 1, 2022 on the DEPLOY registry. Earlier activity may exist but is not yet sourced.
Have there been incidents at the Servi deployment at 51+ Chili's locations, 8 US states?
No active incidents affecting this deployment are recorded on the DEPLOY registry. Absence of recorded incidents is not a guarantee no incident occurred; DEPLOY records only sourced incidents and suppresses retracted ones.

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Machine-readable surfaces