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Deployment

Reflex at GXO Fortune 100 Retailer Omni-Channel Fulfillment (US)

Reflex Robotics' wheeled mobile manipulator humanoid for warehouse and logistics operations. Sub-2-foot wheeled base, dual arms with 25 lb per-arm payload (50 lb combined), adjustable spine reaching floor-to-high-shelf, 16+ hour battery, and swappable three-finger grippers with suction. Designed for teleoperated deployment with a learning-from-demonstrations path toward autonomy. First commercial deployment was the GXO Logistics RaaS announced September 18, 2024.

Reflex by Reflex Robotics · Machine verified · Humanoids

Track Reflex at GXO Fortune 100 Retailer Omni-Channel Fulfillment (US)

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GXO's second Robots-as-a-Service humanoid agreement, announced September 18, 2024. Reflex Robotics' wheeled mobile manipulator deployed into a live omni-channel fulfillment operation for a Fortune 100 retailer through GXO's operational incubator program. Per April 2025 reporting, the Reflex unit transports empty corrugated boxes from a Locus Robotics unit at a sports apparel customer site. Out-of-the-box solution reaching operational capability within 60 minutes, beginning teleoperated and ramping toward autonomy by learning from human demonstrations.

Key facts

Significance
GXO's second humanoid RaaS (after Agility Digit June 2024)
Arms
Dual (25 lb per arm, 50 lb combined)
Spine
Adjustable, floor to high shelf
Base footprint
Sub-2ft x 2ft wheeled base
Battery
16+ hour
Gripper
Swappable three-finger with suction
Teleoperation range
Up to 3,000 miles via Wi-Fi
Program path
Deployed via GXO operational incubator program; human-in-the-loop currently
Customer site task (April 2025)
Transports empty corrugated boxes from a Locus Robotics unit at a sports apparel customer site
Reflex CEO
Ritesh Ragavender

Exposure

Customer segment
logistics
Scale tier
undisclosed
Customer
(registry company)

Each exposure value carries its own basis marker. Aggregators report a number; this surface preserves the source class so verification depth travels with the value.

Safety record

No incidents on record for Reflex at GXO Fortune 100 Retailer Omni-Channel Fulfillment (US).

Only active incidents are counted. Retracted incidents are excluded from this summary but remain reachable at their canonical URLs.

Trust tier
Machine verifiedhow tiers work →
Last updated
2026-08-21
Model
Reflex
Company
Reflex Robotics
Location
United States/Oklahoma/GXO Fortune 100 Retailer Omni-Channel Fulfillment (US)
Operator
Reflex Robotics
Status
operational
Operator type
customer deployed
Scale at site
undisclosed
Site environment
mixed
Location precision
verified coordinates
First seen
2024-09-18
ID
1a0e01d0-525e-4c66-a4ef-5ccd637f75c4

Timeline

  1. Sep 2024
    First recorded
    Reflex first documented operating at GXO Fortune 100 Retailer Omni-Channel Fulfillment (US).
  2. May 2026
    created
  3. Aug 2026
    Current status: operational, reviewed
    Latest recorded state. New status transitions append here as the deployment-status recorder produces them.

On the deployment map

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Reflex operates in GXO Fortune 100 Retailer Omni-Channel Fulfillment (US). Explore the full verified map:

Verifications (1)

Sources (4)

  1. GXO Logistics: Reflex Robotics partnership announcement (Sept 18, 2024) · https://www.gxo.com/news_article/gxo-partners-with-reflex-robotics-to-deploy-new-warehouse-automation/
  2. DC Velocity: GXO + Reflex Robotics coverage · https://www.dcvelocity.com/
  3. Interesting Engineering: April 2025 task detail (Locus pairing, sports apparel customer) · https://interestingengineering.com/
  4. The Robot Report: Reflex Robotics pilot coverage · https://www.therobotreport.com/
Methodology: Verified · 4 sources (no primary) · last reviewed 2026-08-21

Verification posture

Verified

Low confidence

Review state

Stable

Last reviewed 2026-08-21

Maturity + lifecycle

Maturity stage: pilot

Lifecycle: active

Architectural position

Cohort: humanoid

Sources by quality tier

3
unclassified
Unclassified source
1
secondary-trade-publication
Trade publication

The framework is documented at /methodology. Corrections at /corrections. Reviewer: DEPLOY editorial team.

Methodology surface for Reflex at GXO Fortune 100 Retailer Omni-Channel Fulfillment (US).

Common questions

What is the Reflex deployment at GXO Fortune 100 Retailer Omni-Channel Fulfillment (US)?
Reflex, built by Reflex Robotics, is recorded as a deployment at GXO Fortune 100 Retailer Omni-Channel Fulfillment (US) on the DEPLOY registry. Reflex Robotics operates the deployment directly.
Who operates Reflex at GXO Fortune 100 Retailer Omni-Channel Fulfillment (US)?
Reflex Robotics, the manufacturer of Reflex, operates this deployment directly. This is a maker-deploys-its-own-product arrangement rather than a customer pilot.
When did the Reflex deployment at GXO Fortune 100 Retailer Omni-Channel Fulfillment (US) go live?
The deployment is recorded as starting September 18, 2024 on the DEPLOY registry. Earlier activity may exist but is not yet sourced.
Have there been incidents at the Reflex deployment at GXO Fortune 100 Retailer Omni-Channel Fulfillment (US)?
No active incidents affecting this deployment are recorded on the DEPLOY registry. Absence of recorded incidents is not a guarantee no incident occurred; DEPLOY records only sourced incidents and suppresses retracted ones.

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