Deployment
Reflex at GXO Fortune 100 Retailer Omni-Channel Fulfillment (US)
Reflex Robotics' wheeled mobile manipulator humanoid for warehouse and logistics operations. Sub-2-foot wheeled base, dual arms with 25 lb per-arm payload (50 lb combined), adjustable spine reaching floor-to-high-shelf, 16+ hour battery, and swappable three-finger grippers with suction. Designed for teleoperated deployment with a learning-from-demonstrations path toward autonomy. First commercial deployment was the GXO Logistics RaaS announced September 18, 2024.
Reflex by Reflex Robotics · Operated by GXO Logistics · Machine verified
Machine-readable surfaces
- Markdown mirror: /deployments/reflex-gxo-fulfillment.md
- JSON-LD: embedded in this page’s head
- REST API: /v1/robots/1a0e01d0-525e-4c66-a4ef-5ccd637f75c4
- Data documentation: /data
- Query this programmatically: Deploy MCP
GXO's second Robots-as-a-Service humanoid agreement, announced September 18, 2024. Reflex Robotics' wheeled mobile manipulator deployed into a live omni-channel fulfillment operation for a Fortune 100 retailer through GXO's operational incubator program. Per April 2025 reporting, the Reflex unit transports empty corrugated boxes from a Locus Robotics unit at a sports apparel customer site. Out-of-the-box solution reaching operational capability within 60 minutes, beginning teleoperated and ramping toward autonomy by learning from human demonstrations.
Key facts
- Significance
- GXO's second humanoid RaaS (after Agility Digit June 2024)
- Arms
- Dual (25 lb per arm, 50 lb combined)
- Spine
- Adjustable, floor to high shelf
- Base footprint
- Sub-2ft x 2ft wheeled base
- Battery
- 16+ hour
- Gripper
- Swappable three-finger with suction
- Teleoperation range
- Up to 3,000 miles via Wi-Fi
- Program path
- Deployed via GXO operational incubator program; human-in-the-loop currently
- Customer site task (April 2025)
- Transports empty corrugated boxes from a Locus Robotics unit at a sports apparel customer site
- Reflex CEO
- Ritesh Ragavender
Exposure
- Customer segment
- logistics
- Scale tier
- undisclosed
- Customer
- (registry company)
Each exposure value carries its own basis marker. Aggregators report a number; this surface preserves the source class so verification depth travels with the value.
Safety record
No incidents on record for Reflex at GXO Fortune 100 Retailer Omni-Channel Fulfillment (US).
Only active incidents are counted. Retracted incidents are excluded from this summary but remain reachable at their canonical URLs.
- Trust tier
- Machine verifiedhow tiers work →
- Last updated
- 2026-07-10
- Model
- Reflex
- Company
- Reflex Robotics
- Operator
- GXO Logistics
- Status
- operational
- Operator type
- customer deployed
- First seen
- 2024-09-18
- ID
1a0e01d0-525e-4c66-a4ef-5ccd637f75c4
Timeline
- Sep 2024First recordedReflex first documented operating at GXO Fortune 100 Retailer Omni-Channel Fulfillment (US).
- May 2026created
- Jul 2026Current status: operational, reviewedLatest recorded state. New status transitions append here as the deployment-status recorder produces them.
On the deployment map
Reflex operates in GXO Fortune 100 Retailer Omni-Channel Fulfillment (US). Explore the full verified map:
Verifications (1)
- Machine verified by DEPLOY content-agent (Sprint 1.5 re-verification)2026-05-30
Evidence: https://gxo.com/news_article/gxo-partners-with-reflex-robotics-to-deploy-new-warehouse-automation/
- asOf
- 2026-05-30
- basis
- Reflex Robotics wheeled humanoid in active operational testing at GXO (Fortune 100 retailer omni-channel fulfillment); pilot from Sept 2024, ongoing as of 2026 (tote picking, palletizing, box closing, beverage packaging).
- status
- active
Sources (4)
- GXO Logistics: Reflex Robotics partnership announcement (Sept 18, 2024) · https://www.gxo.com/news_article/gxo-partners-with-reflex-robotics-to-deploy-new-warehouse-automation/
- DC Velocity: GXO + Reflex Robotics coverage · https://www.dcvelocity.com/
- Interesting Engineering: April 2025 task detail (Locus pairing, sports apparel customer) · https://interestingengineering.com/
- The Robot Report: Reflex Robotics pilot coverage · https://www.therobotreport.com/
Methodology: Verified · 4 sources (no primary) · last reviewed 2026-07-10
Verification posture
Verified
Low confidence
Review state
Stable
Last reviewed 2026-07-10
Maturity + lifecycle
Maturity stage: pilot
Lifecycle: active
Architectural position
Cohort: humanoid
Sources by quality tier
- 3
- unclassified
- Unclassified source
- 1
- secondary-trade-publication
- Trade publication
The framework is documented at /methodology. Corrections at /corrections. Reviewer: DEPLOY editorial team.
Methodology surface for Reflex at GXO Fortune 100 Retailer Omni-Channel Fulfillment (US).Common questions
- What is the Reflex deployment at GXO Fortune 100 Retailer Omni-Channel Fulfillment (US)?
- Reflex, built by Reflex Robotics, is recorded as a deployment at GXO Fortune 100 Retailer Omni-Channel Fulfillment (US) on the DEPLOY registry. GXO Logistics operates the deployment.
- Who operates Reflex at GXO Fortune 100 Retailer Omni-Channel Fulfillment (US)?
- GXO Logistics operates this deployment as a customer of Reflex Robotics, the manufacturer of Reflex.
- When did the Reflex deployment at GXO Fortune 100 Retailer Omni-Channel Fulfillment (US) go live?
- The deployment is recorded as starting September 18, 2024 on the DEPLOY registry. Earlier activity may exist but is not yet sourced.
- Have there been incidents at the Reflex deployment at GXO Fortune 100 Retailer Omni-Channel Fulfillment (US)?
- No active incidents affecting this deployment are recorded on the DEPLOY registry. Absence of recorded incidents is not a guarantee no incident occurred; DEPLOY records only sourced incidents and suppresses retracted ones.
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