DEPLOYDatabase

Deployment

Zoox Robotaxi at San Francisco

Zoox's purpose-built bidirectional autonomous robotaxi, designed from scratch without a steering wheel or pedals and featuring carriage-style seating for four passengers (two facing forward, two backward). Amazon acquired Zoox in June 2020 for approximately $1.3 billion. The vehicle is battery-electric with a 133 kWh pack and a manufacturer-claimed top speed of 120 km/h; public demonstration rides have operated in San Francisco and Las Vegas. In May 2025 Zoox issued a software recall after a touchscreen freeze caused a loss of traction control in one vehicle during a test.

Zoox Robotaxi by Zoox · Operated by Zoox · Machine verified

Track Zoox Robotaxi at San Francisco

Machine-readable surfaces

Footage

PRIMARY SOURCE
Courtesy of Zoox

Zoox's high-speed dynamics and handling validation of its purpose-built robotaxi (simulation-first, then closed-course). Closed-course and simulation testing, distinct from its geofenced early-rider service in Las Vegas and San Francisco; the capability claim is Zoox's.

PRIMARY SOURCE
Courtesy of Zoox

Zoox's crash-testing footage of its purpose-built, bidirectional, steering-wheel-free robotaxi, including its horseshoe-airbag occupant-protection design. Controlled-test footage; the crash-test performance and FMVSS self-certification are Zoox's claims, not public-road behavior.

PRIMARY SOURCE
Courtesy of Zoox

Zoox's visualization of the 360-degree sensor and perception stack on its purpose-built robotaxi, a bidirectional vehicle with no steering wheel. The perception-coverage framing is Zoox's self-presentation, not an independently verified safety claim.

PRIMARY SOURCE
Courtesy of Zoox

Zoox's footage of its purpose-built robotaxi (no steering wheel, bidirectional) on open public roads. Commercial service is limited and geofenced; 'robotaxi' is Zoox's framing.

PRIMARY SOURCE
Courtesy of Zoox

Official Zoox vehicle reveal video showcasing the purpose-built bidirectional robotaxi. The vehicle is symmetrical and fully electric, designed to drive into pickup spots and leave without U-turns.

Operator: Zoox (Amazon). Zoox operates FREE public demonstration robotaxi rides in parts of San Francisco (starting in the SoMa neighborhood, where Zoox has an operations center) using its purpose-built robotaxi. IMPORTANT STATUS: free demonstration service, NOT paid commercial. Needs further federal approval; paid commercial planned for 2026. SF is the site of the January 17, 2026 incident in which a Zoox robotaxi struck a suddenly-opened parked-car door, injuring a street ambassador, prompting an SFPD investigation and California DMV review. Verified status (November 2025): a free public early-rider program (Zoox Explorer), not a paid or commercial service. Zoox cannot charge fares in San Francisco until NHTSA expands its August 2025 exemption to commercial operations and Zoox obtains a CPUC permit. Service area: SoMa, Mission, and the Design District; the vehicle is purpose-built with no steering wheel or pedals.

Key facts

Service type
FREE public demonstration rides (not yet paid commercial)
Area
SoMa (Zoox operations center) and parts of SF
Paid commercial
Planned 2026 (pending federal approval)

Exposure

Deployment miles
35,683 (verified_ir)
Customer segment
consumer
Scale tier
undisclosed

Each exposure value carries its own basis marker. Aggregators report a number; this surface preserves the source class so verification depth travels with the value.

Safety record

1 incident on record (1 moderate). Most recent: Jan 2026.

moderate
1

Most recent: Jan 2026

Only active incidents are counted. Retracted incidents are excluded from this summary but remain reachable at their canonical URLs.

Incidents on record (1)

Direct incidents recorded against this deployment. Retracted incidents are excluded here but remain reachable at their canonical URLs.

Trust tier
Machine verifiedhow tiers work →
Last updated
2026-07-10
Model
Zoox Robotaxi
Company
Zoox
Location
United States/California/San Francisco
Operator
Zoox
Status
operational
Operator type
maker operated
First seen
2024-11-01
ID
288044af-7d0f-481c-9d2d-c1a0730eb360

Timeline

  1. Nov 2024
    First recorded
    Zoox Robotaxi first documented operating at San Francisco.
  2. May 2026
    created
  3. Jul 2026
    field updated
    deploymentMilesEstimate: unset → 35683
  4. Jul 2026
    field updated
    exposureBasis: unset → verified_ir
  5. Jul 2026
    Current status: operational, reviewed
    Latest recorded state. New status transitions append here as the deployment-status recorder produces them.

Claimed vs. verified

Zoox claims 100 Zoox Robotaxi units in the field. DEPLOY has independently verified 6 deployment sites and 229 units.

The gap between claimed and verified is the Fleet Reality signal. See the Fleet Reality Index.

On the deployment map

Zoox Robotaxi operates in San Francisco. Explore the full verified map:

Verifications (1)

Sources (7)

  1. Zoox demo rides starting in SoMa, San Francisco · https://techcrunch.com/2024/10/30/zoox-custom-robotaxis-are-finally-coming-to-san-francisco-and-las-vegas · 2024-10-30
  2. Zoox provides free public rides in parts of SF and Las Vegas · https://techcrunch.com/2025/12/23/zoox-issues-software-recall-over-lane-crossings/ · 2025-12-23
  3. https://zoox.com/journal/zoox-robotaxi-in-san-francisco
  4. https://techcrunch.com/2025/11/18/zoox-to-begin-offering-robotaxi-rides-to-public-in-san-francisco/
  5. https://www.sfexaminer.com/news/transit/zoox-san-francisco-free-rides-public-testing/article_c09e3ce1-2046-4617-9646-88afa665a658.html
  6. https://www.therobotreport.com/zoox-offers-first-public-autonomous-rides-san-francisco/
  7. https://www.kron4.com/news/technology-ai/zoox-robotaxi-san-francisco/
Methodology: Verified · 7 sources (1 primary) · last reviewed 2026-07-10

Verification posture

Verified

High confidence

Review state

Stable

Last reviewed 2026-07-10

Maturity + lifecycle

Maturity stage: pilot

Lifecycle: active

Architectural position

Cohort: av

Sources by quality tier

3
secondary-industry-publication
Industry publication
2
unclassified
Unclassified source
1
primary-company-ir
Company IR disclosure
1
secondary-trade-publication
Trade publication

The framework is documented at /methodology. Corrections at /corrections. Reviewer: DEPLOY editorial team.

Methodology surface for Zoox Robotaxi at San Francisco.

Common questions

What is the Zoox Robotaxi deployment at San Francisco?
Zoox Robotaxi, built by Zoox, is recorded as a deployment at San Francisco on the DEPLOY registry. Zoox operates the deployment directly.
Who operates Zoox Robotaxi at San Francisco?
Zoox, the manufacturer of Zoox Robotaxi, operates this deployment directly. This is a maker-deploys-its-own-product arrangement rather than a customer pilot.
When did the Zoox Robotaxi deployment at San Francisco go live?
The deployment is recorded as starting November 1, 2024 on the DEPLOY registry. Earlier activity may exist but is not yet sourced.
Have there been incidents at the Zoox Robotaxi deployment at San Francisco?
1 active incident affecting this deployment is on the DEPLOY registry. Each is a sourced, append-only record; retracted incidents are suppressed from this view.
Is Zoox Robotaxi at San Francisco safe?
Zoox Robotaxi at San Francisco has 1 active incident on record in the DEPLOY registry. 1 incident on record (1 moderate). Most recent: Jan 2026. Retracted incidents are excluded from this count.

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