DEPLOYDatabase

Deployment

Zoox Robotaxi at San Francisco

Zoox's purpose-built bidirectional autonomous robotaxi, designed from scratch without a steering wheel or pedals and featuring carriage-style seating for four passengers (two facing forward, two backward). [Amazon](/companies/amazon) acquired [Zoox](/companies/zoox) in June 2020 for approximately $1.3 billion. The vehicle is battery-electric with a 133 kWh pack and a manufacturer-claimed top speed of 120 km/h.

On August 10, 2026, Zoox launched its first-ever paid commercial ride-hailing service in [Las Vegas](/locations/las-vegas-nevada-usa) under NHTSA's temporary exemption allowing up to 2,500 vehicles annually for two years. Free demonstration rides continue in [San Francisco](/locations/san-francisco-california-usa). Zoox has issued three NHTSA software recalls in 2025 for unexpected braking, a Las Vegas collision, and unnecessary lane-crossings.

Zoox Robotaxi by Zoox · Machine verified · Robotaxis

Track Zoox Robotaxi at San Francisco

Recent coverage

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Footage

PRIMARY SOURCE
Courtesy of Zoox

Zoox's high-speed dynamics and handling validation of its purpose-built robotaxi (simulation-first, then closed-course). Closed-course and simulation testing, distinct from its geofenced early-rider service in Las Vegas and San Francisco; the capability claim is Zoox's.

PRIMARY SOURCE
Courtesy of Zoox

Zoox's crash-testing footage of its purpose-built, bidirectional, steering-wheel-free robotaxi, including its horseshoe-airbag occupant-protection design. Controlled-test footage; the crash-test performance and FMVSS self-certification are Zoox's claims, not public-road behavior.

PRIMARY SOURCE
Courtesy of Zoox

Zoox's visualization of the 360-degree sensor and perception stack on its purpose-built robotaxi, a bidirectional vehicle with no steering wheel. The perception-coverage framing is Zoox's self-presentation, not an independently verified safety claim.

PRIMARY SOURCE
Courtesy of Zoox

Zoox's footage of its purpose-built robotaxi (no steering wheel, bidirectional) on open public roads. Commercial service is limited and geofenced; 'robotaxi' is Zoox's framing.

PRIMARY SOURCE
Courtesy of Zoox

Official Zoox vehicle reveal video showcasing the purpose-built bidirectional robotaxi. The vehicle is symmetrical and fully electric, designed to drive into pickup spots and leave without U-turns.

Operator: Zoox (Amazon). Zoox operates FREE public demonstration robotaxi rides in parts of San Francisco (SoMa, Mission, Design District) using its purpose-built robotaxi. As of August 2026, SF remains a free demonstration service while paid commercial service has launched in Las Vegas.

Zoox cannot charge fares in San Francisco until it obtains a CPUC permit. SF is the site of the January 17, 2026 incident in which a Zoox robotaxi struck a suddenly-opened parked-car door, injuring a street ambassador, prompting an SFPD investigation and California DMV review.

Key facts

Service type
FREE public demonstration rides (not yet paid commercial)
Area
SoMa (Zoox operations center) and parts of SF
Paid commercial
Planned 2026 (pending federal approval)

Exposure

Deployment miles
35,683 (verified_ir)
Customer segment
consumer
Scale tier
undisclosed

Each exposure value carries its own basis marker. Aggregators report a number; this surface preserves the source class so verification depth travels with the value.

Safety record

1 incident on record (1 moderate). Most recent: Jan 2026.

moderate
1

Most recent: Jan 2026

Only active incidents are counted. Retracted incidents are excluded from this summary but remain reachable at their canonical URLs.

Incidents on record (1)

Direct incidents recorded against this deployment. Retracted incidents are excluded here but remain reachable at their canonical URLs.

Trust tier
Machine verifiedhow tiers work →
Last updated
2026-08-21
Model
Zoox Robotaxi
Company
Zoox
Location
United States/California/San Francisco
Operator
Zoox
Status
operational
Operator type
maker operated
Scale at site
undisclosed
Site environment
outdoor
Location precision
verified coordinates
First seen
2024-11-01
ID
288044af-7d0f-481c-9d2d-c1a0730eb360

Timeline

  1. Nov 2024
    First recorded
    Zoox Robotaxi first documented operating at San Francisco.
  2. May 2026
    created
  3. Jul 2026
    field updated
    deploymentMilesEstimate: unset → 35683
  4. Jul 2026
    field updated
    exposureBasis: unset → verified_ir
  5. Aug 2026
    field updated
    deploymentMilesEstimate: 35683 → 35683
  6. Aug 2026
    field updated
    exposureBasis: verified_ir → verified_ir
  7. Aug 2026
    Current status: operational, reviewed
    Latest recorded state. New status transitions append here as the deployment-status recorder produces them.

Claimed vs. verified

Zoox claims 100 Zoox Robotaxi units in the field. DEPLOY has independently verified 19 deployment sites and 229 units.

The gap between claimed and verified is the Fleet Reality signal. See the Fleet Reality Index.

On the deployment map

Free to use on your site, with a link back to DEPLOY.

Zoox Robotaxi operates in San Francisco. Explore the full verified map:

Robot-delivery corridors

San Francisco is covered by DEPLOY’s robot-delivery corridor tracking. See the corridor view:

Verifications (1)

Sources (8)

  1. Zoox demo rides starting in SoMa, San Francisco · https://techcrunch.com/2024/10/30/zoox-custom-robotaxis-are-finally-coming-to-san-francisco-and-las-vegas · 2024-10-30
  2. Zoox provides free public rides in parts of SF and Las Vegas · https://techcrunch.com/2025/12/23/zoox-issues-software-recall-over-lane-crossings/ · 2025-12-23
  3. https://zoox.com/journal/zoox-robotaxi-in-san-francisco
  4. https://techcrunch.com/2025/11/18/zoox-to-begin-offering-robotaxi-rides-to-public-in-san-francisco/
  5. https://www.sfexaminer.com/news/transit/zoox-san-francisco-free-rides-public-testing/article_c09e3ce1-2046-4617-9646-88afa665a658.html
  6. https://www.therobotreport.com/zoox-offers-first-public-autonomous-rides-san-francisco/
  7. https://www.kron4.com/news/technology-ai/zoox-robotaxi-san-francisco/
  8. Zoox robotaxi starts operations in San Francisco · https://www.autonomousvehicleinternational.com/news/robotaxis/zoox-robotaxi-starts-operations-in-san-francisco.html · 2025-02-01
Methodology: Verified · 8 sources (1 primary) · last reviewed 2026-08-21

Verification posture

Verified

High confidence

Review state

Stable

Last reviewed 2026-08-21

Maturity + lifecycle

Maturity stage: commercial

Lifecycle: active

Architectural position

Cohort: av

Sources by quality tier

3
secondary-industry-publication
Industry publication
3
unclassified
Unclassified source
1
primary-company-ir
Company IR disclosure
1
secondary-trade-publication
Trade publication

The framework is documented at /methodology. Corrections at /corrections. Reviewer: DEPLOY editorial team.

Methodology surface for Zoox Robotaxi at San Francisco.

Common questions

What is the Zoox Robotaxi deployment at San Francisco?
Zoox Robotaxi, built by Zoox, is recorded as a deployment at San Francisco on the DEPLOY registry. Zoox operates the deployment directly.
Who operates Zoox Robotaxi at San Francisco?
Zoox, the manufacturer of Zoox Robotaxi, operates this deployment directly. This is a maker-deploys-its-own-product arrangement rather than a customer pilot.
When did the Zoox Robotaxi deployment at San Francisco go live?
The deployment is recorded as starting November 1, 2024 on the DEPLOY registry. Earlier activity may exist but is not yet sourced.
Have there been incidents at the Zoox Robotaxi deployment at San Francisco?
1 active incident affecting this deployment is on the DEPLOY registry. Each is a sourced, append-only record; retracted incidents are suppressed from this view.
Is Zoox Robotaxi at San Francisco safe?
Zoox Robotaxi at San Francisco has 1 active incident on record in the DEPLOY registry. 1 incident on record (1 moderate). Most recent: Jan 2026. Retracted incidents are excluded from this count.

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