DEPLOYDatabase

Deployment

Pepper at Montreal

SoftBank Robotics' Pepper is a semi-humanoid social robot (from Aldebaran heritage) designed to read and respond to human emotion and engage people through conversation and a chest-mounted touchscreen, used in retail, hospitality, and research.

Pepper by SoftBank Robotics (Pepper) · Catalog entry · 1 source · not yet field-verified · Humanoids

Track Pepper at Montreal

Recent coverage

See all coverage →

Pepper robots deployed at Montreal-Trudeau International Airport to greet travelers and offer menus and recommendations.

Key facts

Operator
SoftBank Robotics

Safety record

No incidents on record for Pepper at Montreal.

Only active incidents are counted. Retracted incidents are excluded from this summary but remain reachable at their canonical URLs.

Trust tier
Catalog entry · 1 source · not yet field-verifiedhow tiers work →
Last updated
2026-08-09
Model
Pepper
Company
SoftBank Robotics (Pepper)
Location
Canada/Montreal
Operator
SoftBank Robotics (Pepper)
Status
ended
First seen
2017-01-01
ID
0b33af4a-1049-4a46-aaf5-072e0fd437d3

Timeline

  1. Jan 2017
    First recorded
    Pepper first documented operating at Montreal.
  2. Aug 2026
    Current status: ended, reviewed
    Latest recorded state. New status transitions append here as the deployment-status recorder produces them.

On the deployment map

Free to use on your site, with a link back to DEPLOY.

Pepper operates in Montreal. Explore the full verified map:

Sources (1)

  1. https://en.wikipedia.org/wiki/Pepper_(robot) · 2025-06-02T00:00:00.000Z
Methodology: Verified · 1 source (no primary) · last reviewed 2026-08-09

Verification posture

Verified

Low confidence

Review state

Stable

Last reviewed 2026-08-09

Maturity + lifecycle

Maturity stage: production

Lifecycle: active

Architectural position

Cohort: humanoid

Sources by quality tier

1
knowledge-base
Knowledge base

The framework is documented at /methodology. Corrections at /corrections. Reviewer: DEPLOY editorial team.

Methodology surface for Pepper at Montreal.

Common questions

What is the Pepper deployment at Montreal?
Pepper, built by SoftBank Robotics (Pepper), is recorded as a deployment at Montreal on the DEPLOY registry. SoftBank Robotics (Pepper) operates the deployment directly.
Who operates Pepper at Montreal?
SoftBank Robotics (Pepper), the manufacturer of Pepper, operates this deployment directly. This is a maker-deploys-its-own-product arrangement rather than a customer pilot.
When did the Pepper deployment at Montreal go live?
The deployment is recorded as starting January 1, 2017 on the DEPLOY registry. Earlier activity may exist but is not yet sourced.
Is the Pepper deployment at Montreal still active?
As of the most recent verification on the DEPLOY registry, this deployment is no longer operating at this location.
Have there been incidents at the Pepper deployment at Montreal?
No active incidents affecting this deployment are recorded on the DEPLOY registry. Absence of recorded incidents is not a guarantee no incident occurred; DEPLOY records only sourced incidents and suppresses retracted ones.

Deploy Watch

Track this deployment.

We notify you when status changes against primary-source evidence, contract events surface, or a related incident is filed.

Machine-readable surfaces