DEPLOYDatabase

Deployment

Pepper at London

SoftBank Robotics' Pepper is a semi-humanoid social robot (from Aldebaran heritage) designed to read and respond to human emotion and engage people through conversation and a chest-mounted touchscreen, used in retail, hospitality, and research.

Pepper by SoftBank Robotics (Pepper) · Catalog entry · 1 source · not yet field-verified · Humanoids

Track Pepper at London

Recent coverage

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Pepper launched in the UK in 2016, used as a receptionist at offices including Brainlabs in London. Also gave evidence to the UK Parliament Education Committee in October 2018.

Key facts

Operator
SoftBank Robotics

Safety record

No incidents on record for Pepper at London.

Only active incidents are counted. Retracted incidents are excluded from this summary but remain reachable at their canonical URLs.

Trust tier
Catalog entry · 1 source · not yet field-verifiedhow tiers work →
Last updated
2026-08-09
Model
Pepper
Company
SoftBank Robotics (Pepper)
Location
United Kingdom/London
Operator
SoftBank Robotics (Pepper)
Status
ended
First seen
2016-01-01
ID
29386e11-43ac-4ad5-bc47-c74673d41541

Timeline

  1. Jan 2016
    First recorded
    Pepper first documented operating at London.
  2. Aug 2026
    Current status: ended, reviewed
    Latest recorded state. New status transitions append here as the deployment-status recorder produces them.

On the deployment map

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Pepper operates in London. Explore the full verified map:

Sources (1)

  1. https://en.wikipedia.org/wiki/Pepper_(robot) · 2025-06-02T00:00:00.000Z
Methodology: Verified · 1 source (no primary) · last reviewed 2026-08-09

Verification posture

Verified

Low confidence

Review state

Stable

Last reviewed 2026-08-09

Maturity + lifecycle

Maturity stage: production

Lifecycle: active

Architectural position

Cohort: humanoid

Sources by quality tier

1
knowledge-base
Knowledge base

The framework is documented at /methodology. Corrections at /corrections. Reviewer: DEPLOY editorial team.

Methodology surface for Pepper at London.

Common questions

What is the Pepper deployment at London?
Pepper, built by SoftBank Robotics (Pepper), is recorded as a deployment at London on the DEPLOY registry. SoftBank Robotics (Pepper) operates the deployment directly.
Who operates Pepper at London?
SoftBank Robotics (Pepper), the manufacturer of Pepper, operates this deployment directly. This is a maker-deploys-its-own-product arrangement rather than a customer pilot.
When did the Pepper deployment at London go live?
The deployment is recorded as starting January 1, 2016 on the DEPLOY registry. Earlier activity may exist but is not yet sourced.
Is the Pepper deployment at London still active?
As of the most recent verification on the DEPLOY registry, this deployment is no longer operating at this location.
Have there been incidents at the Pepper deployment at London?
No active incidents affecting this deployment are recorded on the DEPLOY registry. Absence of recorded incidents is not a guarantee no incident occurred; DEPLOY records only sourced incidents and suppresses retracted ones.

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