DEPLOYDatabase

Robot model

Pepper

SoftBank Robotics' Pepper is a semi-humanoid social robot (from Aldebaran heritage) designed to read and respond to human emotion and engage people through…

Track Pepper
Manufacturer
SoftBank Robotics (Pepper)
Form factor
humanoid
Maturity
production
Lifecycle
active
Deployments
3

The verified answer

As of Aug 2026, DEPLOY verifies Pepper, a humanoid by SoftBank Robotics (Pepper) (production): 3 verified deployments on record. 1 source back the record.

Overview

SoftBank Robotics' Pepper is a semi-humanoid social robot (from Aldebaran heritage) designed to read and respond to human emotion and engage people through conversation and a chest-mounted touchscreen, used in retail, hospitality, and research.

Verified vs. claimed

Maturity stage
production(Full-scale production deployment with repeat customers.)
Sources on file
View all sources →

Key facts

Form factor

humanoid

Class

semi-humanoid social robot

Interface

chest touchscreen + speech

Maker

SoftBank Robotics

Specs

Class

semi-humanoid social robot

Interface

chest touchscreen + speech

Data & sources

Web sources

1

1 source backing this record.View all →

Pricing

No verified price is on record for Pepper. Physical-AI systems are often sold through enterprise contracts or operated as a service rather than at a public list price.

How DEPLOY tracks pricing

Deployments (3)

  • Pepper at Londonended

    Pepper launched in the UK in 2016, used as a receptionist at offices including Brainlabs in London.

  • Pepper at Montrealended

    Pepper robots deployed at Montreal-Trudeau International Airport to greet travelers and offer menus and recommendations.

  • Pepper at Tokyoended

    Pepper robots deployed in SoftBank Mobile phone stores across Japan starting June 2014.

Free to use on your site, with a link back to DEPLOY.

Pepper on the deployment map

View the global map

Where Pepper is verified operating. Explore the deployment map by place and type.

Free to use on your site, with a link back to DEPLOY.

Recent activity

Every change to this record is dated, sourced, and independently verified where marked.

Full change history →

Safety record

1 incident on record (1 moderate). Most recent: Jun 2021.

moderate
1

Most recent: Jun 2021

Only active incidents are counted. Retracted incidents are excluded from this summary but remain reachable at their canonical URLs.

Incidents affecting Pepper (1)

Includes incidents linked directly to this model or to deployments of it. Retracted incidents are excluded from this view but remain reachable at their canonical URLs.

Sources (1)

  1. https://en.wikipedia.org/wiki/Pepper_(robot)

Common questions

What is Pepper?
SoftBank Robotics' Pepper is a semi-humanoid social robot (from Aldebaran heritage) designed to read and respond to human emotion and engage people through conversation and a chest-mounted touchscreen, used in retail, hospitality, and research.
How much does Pepper cost?
Pepper's price is not publicly disclosed. DEPLOY has no verified price on record for Pepper from SoftBank Robotics (Pepper). Physical-AI systems like this are often sold through enterprise contracts or operated as a service rather than at a public list price; check the manufacturer for the latest.
Is Pepper actually deployed in the real world?
Yes. Pepper is independently verified in real-world operation on the DEPLOY registry, confirmed at named deployment sites with primary sources: not a concept, render, or demo-only.
Who makes Pepper?
Pepper is made by SoftBank Robotics (Pepper), based in Paris, France.
Where is Pepper deployed?
3 verified deployments of Pepper are on the DEPLOY registry, including at London, Montreal, Tokyo.
Can you buy Pepper?
Pepper is in commercial deployment and is sold to operators; contact the manufacturer to buy, and see the pricing section for any recorded price.
What are alternatives to Pepper?
On the DEPLOY registry, comparable humanoid robots to Pepper include Walker S2, Digit, Apollo, HMND 01 Alpha Wheeled.
How does Pepper compare to Walker S2?
Pepper and Walker S2 (UBTech Robotics · 17 deployments) are both humanoid robots on the DEPLOY registry. Pepper has 3 verified deployments on record. Compare both records for specs, safety, deployments, and verified-vs-claimed autonomy.
Is Pepper a top humanoid?
On DEPLOY's intelligence score, which blends verified deployments, safety, adoption, media, and IP signals, Pepper ranks in roughly the top 21% of humanoid models tracked by the registry.
What is Pepper's maturity stage?
Pepper is at the production stage on the DEPLOY maturity ladder (research, prototype, pilot, commercial, production). Production stage means high-volume manufacture and commercial-scale deployments are sustained.
Is Pepper safe?
Pepper has 1 active incident on record in the DEPLOY registry. 1 incident on record (1 moderate). Most recent: Jun 2021. Retracted incidents are excluded from this count.
Methodology: Verified · 1 source (no primary) · last reviewed 2026-08-04

Verification posture

Verified

Low confidence

Review state

Stable

Last reviewed 2026-08-04

Maturity + lifecycle

Maturity stage: production

Lifecycle: active

Architectural position

Cohort: humanoid

Sources by quality tier

1
knowledge-base
Knowledge base

The framework is documented at /methodology. Corrections at /corrections. Reviewer: DEPLOY editorial team.

Methodology surface for Pepper.

Recent coverage

Pepper in third-party press

Long trade

Aug 13, 2026

Whole Foods recalls additional products made with jalapeño peppers over salmonella concerns

Aug 13, 2026

Keurig Dr Pepper Reaffirms Forecast On Strong Soda, Energy Drink Demand

Aug 6, 2026