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Deployment

Ocado Smart Platform at Hatfield, UK

Ocado Group (London; LSE: OCDO) licenses the Ocado Smart Platform (OSP), a grid-based grocery-fulfillment automation system in which fleets of bots operate across a fixed three-dimensional storage grid (the 'Hive'), directed by a central AI 'air-traffic control' system many times per second. It is recorded at commercial maturity, with 13 named OSP partners (including Kroger, Morrisons, Sobeys, Coles, and Aeon) and 72 million orders shipped in FY2025 (the 52 weeks to 30 November 2025, up 26%) across 122 modules. Its US deployment is in active flux: Kroger has scaled back, closing several customer-fulfillment centers in January 2026 and cancelling a Charlotte site, and paying Ocado $350 million in compensation. For the registry it is filed under form_factor=amr within the warehouse-automation cohort, with an explicit note that it is grid-based AS/RS rather than a free-roaming AMR.

Ocado Smart Platform by Ocado Group · Operated by Ocado Group · Unverified

Track Ocado Smart Platform at Hatfield, UK

Machine-readable surfaces

Ocado operates robot-staffed Customer Fulfilment Centres with thousands of autonomous robots navigating a 3D grid to pick and pack groceries, serving 580,000+ active customers with over GBP1 billion in revenue.

Safety record

No incidents on record for Ocado Smart Platform at Hatfield, UK.

Only active incidents are counted. Retracted incidents are excluded from this summary but remain reachable at their canonical URLs.

Trust tier
Unverified
Last updated
2026-07-06
Model
Ocado Smart Platform
Company
Ocado Group
Location
Hatfield, UK
Operator
Ocado Group
Status
operational
First seen
2016-01-01
ID
326ed68a-adf4-4163-957a-8131f29ecc29

Sources (1)

  1. Ocado's Robot-Staffed Distribution Centers · https://coresight.com/research/ocados-robot-staffed-distribution-centers-automating-grocery-e-commerce/ · 2016-01-01
Methodology: Unreviewed · 1 source (no primary) · last reviewed 2026-07-06

Verification posture

Unreviewed

Low confidence

Review state

Stable

Last reviewed 2026-07-06

Maturity + lifecycle

Maturity stage: commercial

Lifecycle: active

Architectural position

Cohort: amr

Sources by quality tier

1
unclassified
Unclassified source

The framework is documented at /methodology. Corrections at /corrections. Reviewer: DEPLOY editorial team.

Methodology surface for Ocado Smart Platform at Hatfield, UK.

Common questions

What is the Ocado Smart Platform deployment at Hatfield, UK?
Ocado Smart Platform, built by Ocado Group, is recorded as a deployment at Hatfield, UK on the DEPLOY registry. Ocado Group operates the deployment directly.
Who operates Ocado Smart Platform at Hatfield, UK?
Ocado Group, the manufacturer of Ocado Smart Platform, operates this deployment directly. This is a maker-deploys-its-own-product arrangement rather than a customer pilot.
When did the Ocado Smart Platform deployment at Hatfield, UK go live?
The deployment is recorded as starting January 1, 2016 on the DEPLOY registry. Earlier activity may exist but is not yet sourced.
Have there been incidents at the Ocado Smart Platform deployment at Hatfield, UK?
No active incidents affecting this deployment are recorded on the DEPLOY registry. Absence of recorded incidents is not a guarantee no incident occurred; DEPLOY records only sourced incidents and suppresses retracted ones.
Is Ocado Smart Platform at Hatfield, UK safe?
Ocado Smart Platform at Hatfield, UK has no incidents on record in the DEPLOY registry. This does not constitute a safety guarantee; it reflects the incidents DEPLOY has tracked and verified to date.

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