Robot model
Moxi
Hospital and eldercare facility delivery robot.
- Manufacturer
- Diligent Robotics
- Form factor
- service
- Maturity
- commercial
- Lifecycle
- active
- Deployments
- 2
Overview
Hospital and eldercare facility delivery robot. Autonomous navigation with manipulator arm for fetching and delivering supplies, lab samples, and medications. Expansion into assisted living.
Verified vs. claimed
- Maturity stage
- commercial(Commercially deployed with revenue-generating operations.)
- Verified deployments
- 2 deployments on file
- Sources on file
- 3 sources, view all
Key facts
Product
Funding
Specs
Height cm
Max speed
Weight kg
Payload kg
To scale
Data & sources
Web sources
3
3 sources backing this record.View all →
Pricing
No verified price is on record for Moxi. Physical-AI systems are often sold through enterprise contracts or operated as a service rather than at a public list price.
Deployments (2)
- Moxi at Global (restaurants, 600+ cities)operational
Diligent Robotics Moxi deployed in 30+ hospitals nationwide.
- Moxi at Austinoperational
Moxi delivery robots deployed across multiple US hospitals for supply and sample transport.
Moxi on the deployment map
Where Moxi is verified operating. Explore the deployment map by place and type.
Recent activity
Every change to this record is dated, sourced, and independently verified where marked.
- Verified media addedVerifiedJun 11, 2026
Meet Moxi the Robot from Diligent Robotics
- Verified media addedVerifiedJun 11, 2026
Moxi helps care teams focus on patient care
- Record createdJun 7, 2026
Added to the verified registry
- Price point recordedJan 1, 2025
Not announced
- Deployment verifiedVerifiedJan 1, 2020
at Global (restaurants, 600+ cities)
Supply chain (4)
Sensors
- Intel CorporationIntel RealSense depth camerasupplies
- Velodyne LiDARVelodyne Puck VLP-16 LiDARsupplies
Mechanical / contract manufacturing
- Fetch RoboticsFetch Freight F100 mobile basesupplies
- RobotiqRobotiq Adaptive Grippersupplies
Suppliers appear here when verified with at least two strong sources (maker-official / IR / regulatory / standards-body / verified tier-2). Sources are append-only; corrections add new sources rather than rewrite history.
Safety record
No incidents on record for Moxi.
Only active incidents are counted. Retracted incidents are excluded from this summary but remain reachable at their canonical URLs.
Sources (3)
Common questions
- What is Moxi?
- Hospital and eldercare facility delivery robot. Autonomous navigation with manipulator arm for fetching and delivering supplies, lab samples, and medications. Expansion into assisted living.
- How much does Moxi cost?
- Moxi's price is not publicly disclosed. DEPLOY has no verified price on record for Moxi from Diligent Robotics. Physical-AI systems like this are often sold through enterprise contracts or operated as a service rather than at a public list price; check the manufacturer for the latest.
- Is Moxi actually deployed in the real world?
- Yes. Moxi is independently verified in real-world operation on the DEPLOY registry, confirmed at named deployment sites with primary sources: not a concept, render, or demo-only.
- Is Moxi autonomous or teleoperated?
- Yes. DEPLOY independently verifies Moxi performing Delivers packages autonomously, with no human in the loop.
- What are the specs of Moxi?
- Moxi's recorded specifications on the DEPLOY registry: Height: 152 cm; Max speed: 5.4 km/h; Weight: 136 kg; Payload: 15 kg. See the Specs section for the full sourced set.
- Who makes Moxi?
- Moxi is made by Diligent Robotics, based in Austin, TX, USA, founded in 2017.
- Where is Moxi deployed?
- 2 verified deployments of Moxi are on the DEPLOY registry, including at Global (restaurants, 600+ cities), Austin.
- Can you buy Moxi?
- Moxi is in commercial deployment and is sold to operators; contact the manufacturer to buy, and see the pricing section for any recorded price.
- What are alternatives to Moxi?
- On the DEPLOY registry, comparable service robots to Moxi include Tally, Lio, Autonomous UV-C Disinfection Robot, Locus Origin.
- How does Moxi compare to Tally?
- Moxi and Tally (Simbe Robotics · 13 deployments) are both service robots on the DEPLOY registry. Moxi has 2 verified deployments on record. Compare both records for specs, safety, deployments, and verified-vs-claimed autonomy.
- Is Moxi a top service?
- On DEPLOY's intelligence score, which blends verified deployments, safety, adoption, media, and IP signals, Moxi ranks in roughly the top 30% of service models tracked by the registry.
- What is Moxi's maturity stage?
- Moxi is at the commercial stage on the DEPLOY maturity ladder (research, prototype, pilot, commercial, production). Commercial stage means production-grade deployments are operating at named customer sites.
- Is Moxi safe?
- Moxi has no incidents on record in the DEPLOY registry. This does not constitute a safety guarantee; it reflects the incidents DEPLOY has tracked and verified to date.
- What happened to the Moxi hospital robot?
- Moxi, the AI-powered hospital robot by Diligent Robotics, was retired from hospitals including MultiCare and Tacoma General in 2025. The robot struggled with navigation issues including getting lost between floors. Diligent Robotics was acquired by Serve Robotics in early 2026, expanding Serve from sidewalk to indoor service robots.
Methodology: Verified · 3 sources (no primary) · last reviewed 2026-07-15
Verification posture
Verified
Low confidence
Review state
Stable
Last reviewed 2026-07-15
Maturity + lifecycle
Maturity stage: commercial
Lifecycle: active
Architectural position
Cohort: service
Sources by quality tier
- 3
- unclassified
- Unclassified source
The framework is documented at /methodology. Corrections at /corrections. Reviewer: DEPLOY editorial team.
Methodology surface for Moxi.Machine-readable surfaces
- Markdown mirror: /models/moxi.md
- JSON-LD: embedded in this page’s head
- REST API: /v1/models/ab2f1667-d396-4810-8c3b-a6acea546323
- Revision history: /models/moxi/history
- Data documentation: /data
- Query this programmatically: Deploy MCP
Video
Reality vs attention
Moxi draws attention at the 44th percentile but verifies reality at the 70th percentile among service robots. Hype Gap -25.9, 23rd widest among service robots.
6-month trend
Analysis
Limited independent press and video coverage to date.
Signal flags
Dimension breakdown
Verified signal
Attention (reach, not merit)
DEPLOY Intelligence scores are computed from verified registry data: confirmed deployments, disclosed funding rounds, regulatory filings, active job listings, video viewership, and press coverage. Confidence ratings reflect data availability. Scores update nightly.
DEPLOY Indices — verified vs claimed
Last computed: Jul 23, 2026