DEPLOYDatabase

Robot model

Excelland Service Robot

servicecommercialby Excelland Robotics

Commercial service robot platform with five product lines covering indoor/outdoor delivery, cleaning, and retail: '优小妹' (hotel delivery & guest guidance,…

Track Excelland Service Robot
Manufacturer
Excelland Robotics
Form factor
service
Maturity
commercial
Lifecycle
active

The verified answer

As of Sep 2026, DEPLOY verifies Excelland Service Robot, a service by Excelland Robotics (commercial).

Overview

Commercial service robot platform with five product lines covering indoor/outdoor delivery, cleaning, and retail: '优小妹' (hotel delivery & guest guidance, launched 2016), '优小弟' (KTV/entertainment/restaurant delivery, 2017), '优小哥' (outdoor campus delivery), '优小姑' (commercial cleaning), and '优小蜂' (unmanned retail). Uses LiDAR + vision fusion SLAM navigation with autonomous obstacle avoidance, elevator integration, and multi-robot fleet coordination. 114,600+ units deployed across 600+ cities in China.

Verified vs. claimed

Maturity stage
commercial(Commercially deployed with revenue-generating operations.)

No verified deployments on file. DEPLOY tracks independently-sourced deployment evidence separately from manufacturer capability claims.

Pricing

No verified price is on record for Excelland Service Robot. Physical-AI systems are often sold through enterprise contracts or operated as a service rather than at a public list price.

How DEPLOY tracks pricing

Recent activity

Every change to this record is dated, sourced, and independently verified where marked.

Full change history →

Safety record

No incidents on record for Excelland Service Robot.

Only active incidents are counted. Retracted incidents are excluded from this summary but remain reachable at their canonical URLs.

Common questions

What is Excelland Service Robot?
Commercial service robot platform with five product lines covering indoor/outdoor delivery, cleaning, and retail: '优小妹' (hotel delivery & guest guidance, launched 2016), '优小弟' (KTV/entertainment/restaurant delivery, 2017), '优小哥' (outdoor campus delivery), '优小姑' (commercial cleaning), and '优小蜂' (unmanned retail). Uses LiDAR + vision fusion SLAM navigation with autonomous obstacle avoidance, elevator integration, and multi-robot fleet coordination. 114,600+ units deployed across 600+ cities in China.
How much does Excelland Service Robot cost?
Excelland Service Robot's price is not publicly disclosed. DEPLOY has no verified price on record for Excelland Service Robot from Excelland Robotics. Physical-AI systems like this are often sold through enterprise contracts or operated as a service rather than at a public list price; check the manufacturer for the latest.
Is Excelland Service Robot actually deployed in the real world?
Excelland Service Robot is recorded at the commercial stage, but DEPLOY has no deployment verified at a named site yet; vendor deployment claims are not independently confirmed here. Manufacturer capability claims should be read as claims pending independent verification.
Who makes Excelland Service Robot?
Excelland Service Robot is made by Excelland Robotics, based in Wuxi, China, founded in 2013.
Can you buy Excelland Service Robot?
Excelland Service Robot is in commercial deployment and is sold to operators; contact the manufacturer to buy, and see the pricing section for any recorded price.
What are alternatives to Excelland Service Robot?
On the DEPLOY registry, comparable service robots to Excelland Service Robot include Tally, Locus Origin, Moxi, Mirokai.
How does Excelland Service Robot compare to Tally?
Excelland Service Robot and Tally (Simbe Robotics · 16 deployments) are both service robots on the DEPLOY registry. Excelland Service Robot has 0 verified deployments on record. Compare both records for specs, safety, deployments, and verified-vs-claimed autonomy.
What is Excelland Service Robot's maturity stage?
Excelland Service Robot is at the commercial stage on the DEPLOY maturity ladder (research, prototype, pilot, commercial, production). Commercial stage means production-grade deployments are operating at named customer sites.
Where is Excelland Service Robot deployed?
No verified deployments of Excelland Service Robot are currently on the DEPLOY registry. DEPLOY records deployments only when verified at a named site with a primary source; absence may reflect pre-deployment, research, or manufacturer-internal use.
Is Excelland Service Robot safe?
Excelland Service Robot has no incidents on record in the DEPLOY registry. This does not constitute a safety guarantee; it reflects the incidents DEPLOY has tracked and verified to date.
Methodology: Unreviewed · no sources on file · last reviewed 2026-09-05

Verification posture

Unreviewed

Low confidence

Review state

Stable

Last reviewed 2026-09-05

Maturity + lifecycle

Maturity stage: commercial

Lifecycle: active

Architectural position

Cohort: service

The framework is documented at /methodology. Corrections at /corrections. Reviewer: DEPLOY editorial team.

Methodology surface for Excelland Service Robot.