DEPLOYDatabase

Robot model

HSBC Pepper Robot

servicepilotby HSBC Holdings

HSBC deploying Pepper humanoid robots in select branches for customer greeting.

Track HSBC Pepper Robot
Manufacturer
HSBC Holdings
Form factor
service
Maturity
pilot
Lifecycle
active

The verified answer

As of Oct 2026, DEPLOY verifies HSBC Pepper Robot, a service by HSBC Holdings (pilot). 2 sources back the record.

Deploy Watch

Track HSBC Pepper Robot on Deploy.

We notify you when a verified state change lands on the record, not when the company issues a claim.

Track HSBC Pepper Robot

Key facts

Branch service pilot

HSBC and SoftBank Robotics America announced a Pepper robot pilot at HSBC's Beverly Hills branch to provide a technology-enabled banking welcome (HSBC Pepper announcement).

Customer information role

The HSBC announcement describes Pepper as greeting visitors and helping provide basic information about HSBC products and services during the branch pilot (HSBC Pepper announcement).

Pilot location

HSBC's announcement places the Pepper robot pilot at its Beverly Hills branch and dates the announcement March 7, 2019 (HSBC Pepper announcement).

Robot provider

HSBC announced the pilot with SoftBank Robotics America, whose Pepper robot greeted visitors and provided basic product information (HSBC Pepper announcement).

Data & sources

Web sources

2

2 sources backing this record.View all →

Pricing

No verified price is on record for HSBC Pepper Robot. Physical-AI systems are often sold through enterprise contracts or operated as a service rather than at a public list price.

How DEPLOY tracks pricing

Recent activity

Every change to this record is dated, sourced, and independently verified where marked.

Full change history →

Safety record

No incidents on record for HSBC Pepper Robot.

Only active incidents are counted. Retracted incidents are excluded from this summary but remain reachable at their canonical URLs.

Sources (2)

  1. company description · https://registry.deploy.report/companies/hsbc-holdings
  2. https://www.about.us.hsbc.com/-/media/us/en/news-and-media/190307-beverly-hills-pepper-press-release.pdf

Common questions

What is HSBC Pepper Robot?
HSBC deploying Pepper humanoid robots in select branches for customer greeting.
How much does HSBC Pepper Robot cost?
HSBC Pepper Robot's price is not publicly disclosed. DEPLOY has no verified price on record for HSBC Pepper Robot from HSBC Holdings. Physical-AI systems like this are often sold through enterprise contracts or operated as a service rather than at a public list price; check the manufacturer for the latest.
Is HSBC Pepper Robot actually deployed in the real world?
HSBC Pepper Robot is at the pilot stage: a trial is reported, but no deployment is yet verified at a named site on the DEPLOY registry. Manufacturer capability claims should be read as claims pending independent verification.
Who makes HSBC Pepper Robot?
HSBC Pepper Robot is made by HSBC Holdings, based in London, UK.
Can you buy HSBC Pepper Robot?
HSBC Pepper Robot is in pilot deployments with named customers and is not yet broadly for sale.
What are alternatives to HSBC Pepper Robot?
On the DEPLOY registry, comparable service robots to HSBC Pepper Robot include Tally, Locus Origin, Moxi, Mirokai.
How does HSBC Pepper Robot compare to Tally?
HSBC Pepper Robot and Tally (Simbe Robotics · 16 deployments) are both service robots on the DEPLOY registry. HSBC Pepper Robot has 0 verified deployments on record. Compare both records for specs, safety, deployments, and verified-vs-claimed autonomy.
Is HSBC Pepper Robot a top service?
On DEPLOY's intelligence score, which blends verified deployments, safety, adoption, media, and IP signals, HSBC Pepper Robot ranks in roughly the top 71% of service models tracked by the registry.
What is HSBC Pepper Robot's maturity stage?
HSBC Pepper Robot is at the pilot stage on the DEPLOY maturity ladder (research, prototype, pilot, commercial, production). Pilot stage means at least one named-customer trial deployment is verified.
Where is HSBC Pepper Robot deployed?
No verified deployments of HSBC Pepper Robot are currently on the DEPLOY registry. DEPLOY records deployments only when verified at a named site with a primary source; absence may reflect pre-deployment, research, or manufacturer-internal use.
Is HSBC Pepper Robot safe?
HSBC Pepper Robot has no incidents on record in the DEPLOY registry. This does not constitute a safety guarantee; it reflects the incidents DEPLOY has tracked and verified to date.
Methodology: Verified · 2 sources (no primary) · last reviewed 2026-09-29

Verification posture

Verified

Low confidence

Review state

Stable

Last reviewed 2026-09-29

Maturity + lifecycle

Maturity stage: pilot

Lifecycle: active

Architectural position

Cohort: service

Sources by quality tier

2
unclassified
Unclassified source

The framework is documented at /methodology. Corrections at /corrections. Reviewer: DEPLOY editorial team.

Methodology surface for HSBC Pepper Robot.