DEPLOYDatabase

Robot model

Relay

servicecommercialby Savioke

Hotel delivery robot for room service, amenities, and housekeeping items.

Track Relay
Manufacturer
Savioke
Form factor
service
Maturity
commercial
Lifecycle
superseded
Deployments
3
Website
savioke.com ↗

The verified answer

As of Oct 2026, DEPLOY verifies Relay, a service by Savioke (commercial): 3 verified deployments on record. 4 sources back the record.

supersededSuperseded by Relay. The historical entry remains for reference; current coverage tracks the successor.

Overview

Hotel delivery robot for room service, amenities, and housekeeping items. Autonomous navigation in elevators and hallways. 3ft tall with secure compartment.

Verified vs. claimed

Maturity stage
commercial(Commercially deployed with revenue-generating operations.)
Sources on file
View all sources →

Key facts

Leadership

Founded by Steve Cousins, ex-Willow Garage CEO; Wade Pfeiffer is the current CEO.

Product

Relay autonomous delivery robot for hotels and hospitals.

Usage (company-stated)

1.5M+ lifetime deliveries, 25,000+ a month, 10,000+ miles a year, and about 99.8% successful deliveries.

Hardware (company-stated)

10 gallon capacity with insert bins for medications, specimens, supplies and room service; calls and rides elevators autonomously; self-docks to charge.

Data & sources

Web sources

4

4 sources backing this record.View all →

Pricing

No verified price is on record for Relay. Physical-AI systems are often sold through enterprise contracts or operated as a service rather than at a public list price.

How DEPLOY tracks pricing

Deployments (3)

  • Relay at Washington, D.C., USAoperational

    Relay robot deployed at MedStar Georgetown University Hospital for chemotherapy delivery.

  • Relay at Lebanon, New Hampshire, USAoperational

    Relay robot deployed at Dartmouth Hitchcock Medical Center for hospital logistics and delivery.

  • Relay at United Statesoperational

    Savioke says its Relay robots are installed in hundreds of hotels and have made more than 1 million deliveries worldwide; in April 2022 Seaview Investors added a Relay robot to each of its seven Western U.S.

Free to use on your site, with a link back to DEPLOY.

Relay on the deployment map

View the global map

Where Relay is verified operating. Explore the deployment map by place and type.

Free to use on your site, with a link back to DEPLOY.

Recent activity

Every change to this record is dated, sourced, and independently verified where marked.

Full change history →

Safety record

No incidents on record for Relay.

Only active incidents are counted. Retracted incidents are excluded from this summary but remain reachable at their canonical URLs.

Sources (4)

  1. https://www.savioke.com/relay/
  2. https://www.savioke.com/customers/
  3. https://robotsguide.com/robots/relay
  4. https://www.relayrobotics.com/

Common questions

What is Relay?
Hotel delivery robot for room service, amenities, and housekeeping items. Autonomous navigation in elevators and hallways. 3ft tall with secure compartment.
How much does Relay cost?
Relay's price is not publicly disclosed. DEPLOY has no verified price on record for Relay from Savioke. Physical-AI systems like this are often sold through enterprise contracts or operated as a service rather than at a public list price; check the manufacturer for the latest.
Is Relay actually deployed in the real world?
Yes. Relay is independently verified in real-world operation on the DEPLOY registry, confirmed at named deployment sites with primary sources: not a concept, render, or demo-only.
Who makes Relay?
Relay is made by Savioke, based in San Jose, CA, USA, founded in 2013.
Where is Relay deployed?
3 verified deployments of Relay are on the DEPLOY registry, including at Washington, D.C., USA, Lebanon, New Hampshire, USA, United States.
Can you buy Relay?
Relay is in commercial deployment and is sold to operators; contact the manufacturer to buy, and see the pricing section for any recorded price.
What are alternatives to Relay?
On the DEPLOY registry, comparable service robots to Relay include Tally, Locus Origin, Moxi, Mirokai.
How does Relay compare to Tally?
Relay and Tally (Simbe Robotics · 16 deployments) are both service robots on the DEPLOY registry. Relay has 3 verified deployments on record. Compare both records for specs, safety, deployments, and verified-vs-claimed autonomy.
Is Relay a top service?
On DEPLOY's intelligence score, which blends verified deployments, safety, adoption, media, and IP signals, Relay ranks in roughly the top 20% of service models tracked by the registry.
What is Relay's maturity stage?
Relay is at the commercial stage on the DEPLOY maturity ladder (research, prototype, pilot, commercial, production). Commercial stage means production-grade deployments are operating at named customer sites.
Is Relay still being made?
Relay has been superseded by a newer generation. The historical record remains on the registry for reference. Successor: Relay.
Is Relay safe?
Relay has no incidents on record in the DEPLOY registry. This does not constitute a safety guarantee; it reflects the incidents DEPLOY has tracked and verified to date.
Methodology: Verified · 4 sources (no primary) · last reviewed 2026-10-10

Verification posture

Verified

Low confidence

Review state

Stable

Last reviewed 2026-10-10

Maturity + lifecycle

Maturity stage: commercial

Lifecycle: superseded

Architectural position

Cohort: service

Sources by quality tier

4
unclassified
Unclassified source

The framework is documented at /methodology. Corrections at /corrections. Reviewer: DEPLOY editorial team.

Methodology surface for Relay.

Recent coverage

Relay in third-party press

BayCare Expands Autonomous Hospital Delivery with New Relay Robots at Winter Haven Hospitals

Jun 3, 2026

Savioke Relay+ Features New Mechanical Elevator Interface and Knocks Down a Major Hurdle to Product Acceptance

Dec 28, 2023

Relay2 delivery robot offers 2x payload, new elevator integration

Jun 5, 2023