Safety record
Zoox safety record
91 incidents on file for Zoox, rolled up across its models and deployments (operated or manufactured). Each entry below is individually sourced and dated; retracted claims are excluded from this count but remain reachable at their own canonical URLs.
Machine-readable surfaces
- Markdown mirror: /companies/zoox/safety-record.md
- JSON-LD: embedded in this page’s head
- REST API: /v1/safety/companies/6ab92a95-6f4e-4493-a771-ae645c7969c6/profile
- Data documentation: /data
- Query this programmatically: Deploy MCP
Incidents
- NHTSA grants Zoox temporary exemption to commercially deploy up to 2,500 robotaxis annually2026-07-30
Regulatory action · severity: moderate · NHTSA · other
Regulatory action · severity: moderate · NHTSA · other
Regulatory action · severity: moderate · NHTSA · other
Regulatory action · severity: moderate · NHTSA · other
- Zoox clears final federal hurdle, receives NHTSA exemption to launch paid robotaxi service2026-07-30
Regulatory action · severity: moderate · NHTSA · other
- Zoox recalls entire 105-vehicle fleet after robotaxi drove into smoke-filled active fire scene2026-07-17
Recall · severity: serious · NHTSA · recall ordered
Recall · severity: serious · NHTSA · recall ordered
- Zoox issues software recall after robotaxi drove through heavy smoke at Las Vegas emergency scene2026-07-17
Recall · severity: moderate · NHTSA · recall ordered
Recall · severity: moderate · NHTSA · recall ordered
- Zoox recalls 105 robotaxis after vehicle drove into heavy smoke at active Las Vegas fire scene2026-07-17
Recall · severity: moderate · NHTSA · recall ordered
- Zoox issues software recall after robotaxi drives through heavy smoke at Las Vegas fire scene2026-06-22
Recall · severity: moderate · NHTSA · recall ordered
Recall · severity: moderate · NHTSA · recall ordered
Recall · severity: moderate · NHTSA · recall ordered
- Zoox software recall (NHTSA 26E044) — robotaxi drove into active fire scene confused by heavy smoke2026-06-20
Recall · severity: moderate · NHTSA · recall ordered
Recall · severity: moderate · NHTSA · recall ordered
Recall · severity: moderate · NHTSA · recall ordered
- Zoox issues software recall after robotaxi drove into heavy smoke at active fire scene in Las Vegas2026-06-20
Recall
Recall · severity: moderate · NHTSA · recall ordered
Recall · severity: moderate · NHTSA · recall ordered
Recall · severity: moderate · NHTSA · recall ordered
- Zoox recalls 105 robotaxis after vehicle drove into heavy smoke at active fire scene in Las Vegas2026-06-20
Recall · severity: moderate · NHTSA · recall ordered
- Zoox robotaxi involved in minor crash on Las Vegas Boulevard and Harmon Avenue, vehicle towed2026-06-15
Collision · severity: minor
Regulatory action · severity: minor · NHTSA · other
Traffic disruption · severity: minor
Collision · severity: minor
Collision · severity: minor
Collision
Recall · severity: minor · NHTSA · recall ordered
- ADS crash report in San Francisco, CA involving a TOYOTA Highlander (NHTSA SGO 30610-15063)2026-04-01
Collision · severity: minor
Collision · severity: minor
Collision · severity: minor
- Four Zoox robotaxis stalled on Hacienda Avenue near the Las Vegas Strip, blocking traffic lanes2026-04-01
Traffic disruption · severity: minor
Collision · severity: minor
Collision · severity: minor
Collision · severity: minor
Regulatory action · severity: minor · NHTSA · other
Collision · severity: minor
Collision · severity: minor
Collision
Collision · severity: minor
Collision · severity: minor
- ADS crash report in San Francisco, CA involving a TOYOTA Highlander (NHTSA SGO 30610-14665)2026-03-01
Collision · severity: minor
- ADS crash report in San Francisco, CA involving a TOYOTA Highlander (NHTSA SGO 30610-14663)2026-03-01
Collision · severity: minor
Collision · severity: minor
Collision · severity: minor
Collision · severity: minor
Collision · severity: minor
Collision · severity: minor
Regulatory action · severity: minor · NHTSA · inquiry opened
Collision · severity: minor
Collision · severity: minor
- ADS crash report in San Francisco, CA involving a TOYOTA Highlander (NHTSA SGO 30610-14152)2026-02-01
Collision · severity: minor
Collision · severity: minor
Collision
- ADS crash report in Santa Monica, CA involving a TOYOTA Highlander (NHTSA SGO 30610-14167)2026-02-01
Collision · severity: minor
Injury · severity: moderate · SFPD / California DMV · investigation
Recall · severity: moderate · NHTSA · recall ordered
Collision · severity: minor
- ADS crash report in San Francisco, CA involving a TOYOTA Highlander (NHTSA SGO 30610-14090)2026-01-01
Collision · severity: minor
Collision
Recall · severity: minor · NHTSA · recall ordered
Collision · severity: minor
Collision · severity: minor
Collision
Collision · severity: minor
- ADS crash report in San Francisco, CA involving a TOYOTA Highlander (NHTSA SGO 30610-13122)2025-10-01
Collision · severity: minor
Collision · severity: minor
- ADS crash report in San Francisco, CA involving a TOYOTA Highlander (NHTSA SGO 30610-13121)2025-10-01
Collision · severity: minor
Collision · severity: minor
Collision · severity: minor
Collision · severity: minor
Collision · severity: minor
Collision · severity: minor
Collision · severity: minor
Regulatory action · NHTSA · other
- ADS crash report in Santa Monica, CA involving a TOYOTA Highlander (NHTSA SGO 30610-11696)2025-08-01
Collision · severity: minor
Collision · severity: minor
Collision · severity: minor
Collision · severity: minor
Collision · severity: minor
Collision · severity: minor
- ADS crash report in Spring Valley, NV involving a TOYOTA Highlander (NHTSA SGO 30610-11405)2025-07-01
Collision · severity: minor
- ADS crash report in San Francisco, CA involving a TOYOTA Highlander (NHTSA SGO 30610-11514)2025-07-01
Collision
- ADS crash report in San Francisco, CA involving a TOYOTA Highlander (NHTSA SGO 30610-11331)2025-06-01
Collision · severity: minor
Collision · severity: minor
Recall · severity: serious · NHTSA · recall ordered
- ADS Software Error May Cause Crash2025-04-25
Recall · NHTSA
Recall · severity: minor · NHTSA · recall ordered
- Zoox recalls 258 ADS vehicles (NHTSA 25E-019) over unexpected braking near cyclists/motorcyclists2025-03-14
Recall · severity: moderate · NHTSA · recall ordered
Recall · NHTSA
Collision
Exposure
1 of 19 recorded deployments report a regulator-filed mileage figure (CA DMV Autonomous Mileage Report). Total: 35,683 miles across deployments with a figure on file.
- Zoox Robotaxi at San Francisco35,683 mi · verified ir
CA DMV mileage figures are statewide per-manufacturer totals (Autonomous Vehicle Tester Program reporting), not deployment-specific. See each deployment's own source citation for the exact reporting period and figure.
18 deployments for Zoox report no exposure figure and are excluded from the totals above rather than counted as zero.
A note on NHTSA's crash-reporting data
Many of the incidents below are drawn from NHTSA's Standing General Order (SGO) 2021-01 crash-reporting program, which requires manufacturers and operators of automated driving systems (ADS) and advanced driver-assistance systems (ADAS) to report qualifying crashes. It is the only nationwide, cross-operator crash dataset that exists for this industry, and it is also, by NHTSA's own design and Consumer Reports' public assessment, an imperfect one.
Reporting companies may redact narrative fields as confidential business information (CBI). In practice this means narrative completeness is uneven across manufacturers in the underlying dataset: some incident reports read as full prose descriptions of what happened, others are replaced with boilerplate redacted text. This is a property of the source data, not of DEPLOY's editorial process; DEPLOY publishes what the filing discloses and states plainly when a fuller account is not publicly available.
The SGO dataset also does not publish exposure denominators (miles driven, hours operated, rides given) alongside crash counts, so a raw incident count cannot be turned into a rate without an independently sourced denominator. See "Exposure" below for what DEPLOY does and does not have on file for this company.
Common questions
What is Zoox's safety record?
Is Zoox safer than a human driver?
Does DEPLOY redact or omit crash details for Zoox?
Full company record: Zoox